About the Role:
\nWe are looking for a proactive and detail-oriented System Administrator to support and maintain our IT environment.
\n \u00a0
\n What You will Be DoingYou will play a key role in ensuring smooth day-to-day IT operations, supporting users, managing systems and applications, and helping keep our infrastructure secure, reliable, and up to date.\u00b7 Install, configure, and maintain desktops, laptops, printers, and other IT equipment.\u00b7 Application Management: Configure banners, promotions, settings, and assign roles and access permissions.Review all available features and their usability and share a plan for approval before implementing any changes.\u00b7 Provide first-level support for hardware, software, and network issues.\u00b7 Assist in setting up user accounts, and access permissions.\u00b7 Monitor and maintain computer systems and networks.\u00b7 Troubleshoot and resolve IT-related problems promptly.\u00b7 Support the installation and upgrade of software and operating systems.\u00b7 Maintain IT inventory and ensure asset tracking is up to date.\u00b7 Assist in data backups and system security procedures.\u00b7 Support video conferencing and office productivity tools.\u00b7 Help ensure compliance with IT policies, procedures, and security standards.\u00b7 Perform routine system performance checks and preventive maintenance.\u00b7 Assist with onboarding and offboarding of employees from an IT perspective.\u00b7 Manage and support basic server operations (file servers, print servers, backup servers) as required.\u00b7 Provide support for mobile devices, including configuration.\u00b7 Maintain documentation of IT processes, troubleshooting steps, and user guides.\u00b7 Assist in implementing security best practices such as antivirus updates, patch management, and user access controls.\u00b7 Assist in deploying updates and patches to client systems across the network.\u00b7 Train and guide users on basic IT practices and software usage.\u00b7 Respond to IT support tickets in a timely manner and update ticketing systems with resolution details.\u00b7 Assist in setting up and maintaining Wi-Fi and LAN connectivity across office areas.\u00b7 Support regular audits of IT assets and user access logs.<\/p>\n
SF 201 E, The Factory Building, Vivea Business Park, Moka, Mauritius, Moka, Mauritius<\/p>\n
Phone: 6062064<\/p>\n
Apply Via:<\/p>\n
hr@delivoo.mu<\/p>\n
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