As a KYC Specialist, you\u2019ll detect high-risk accounts, investigate forged documents, spot unusual activity, and prevent fraud using advanced detection techniques\u2014
\nprotecting the company from risk and revenue loss.
\n \u00a0
\n About Us:Tropical Consulting Limited is a dynamic and innovative startup operating in Mauritius for the last 5+ years. We are committed to providing exceptional sales, service and marketing solutions to our diverse clientele. We pride ourselves on our dedication to exceeding expectations and building lasting relationships with our most esteemed customers.Our website: https:\/\/www.tropicalconsultingltd.com\/Office Address: 11th floor, Ebene Views (ex Bramer House), Ebene, MauritiusNote: This is an onsite, full time role and we are only looking for candidates who are already in Mauritius.Role SummaryJoin our Risk team to safeguard our platform. You\u2019ll detect high-risk accounts, investigate forged documents, spot unusual activity, and prevent fraud using advanced detection techniques\u2014protecting the company from risk and revenue loss.Key RequirementsFluent in French, with proficient English for business communication.Strong communication skills with confidence in decision-making.Proven ability to meet tight deadlines while delivering outstanding service\u00a0Sharp analytical and problem-solving abilities, with excellent attention to detail.Ability to multitask and prioritize effectively in a fast-paced environment.Positive attitude and commitment to providing top-notch service.Flexibility to work various rotational shifts, including evenings and weekends, as needed.Shift timings shall be between 8:00 AM \u2013 3:00 AM (Mauritius time), 9-hour shifts, 5 days a weekMain ResponsibilitiesIdentify suspicious activities using fraud monitoring tools and other systems.Review and monitor account registrations, purchases, and payment transactions.Detect and investigate fraudulent transactions, abuse, and other prohibited activities.Conduct initial investigations and take immediate corrective actions to prevent losses.Verify and scrutinize documents per KYC and AML policies.Handle and resolve customer queries efficiently.Perform a variety of account and payment administration tasks related to fraud preventionWhy Choose Us and What We Offer:Opportunity to work in an open, friendly and supportive atmosphere.Exposure to a diverse and international team of professionals, fostering career growth.Excellent prospects for career advancement in a fast growing startup.Competitive salary with monthly bonuses based on KPIs and personal performance.Comprehensive company paid health insurance, including dental care and optical coverage.22 days of paid annual leave.\u00a0Work life balanceExciting team-building events.Office transport for pickup and drop\u00a0Complimentary coffee, snacks, and beverages at the office.<\/p>\n
11th Floor, Eb\u00e8ne Views(Ex Bramer House), Hotel Avenue,, Ebene, Mauritius<\/p>\n
Phone: 59763550<\/p>\n
Apply Via:<\/p>\n
greatjobs@tropicalconsultingltd.com<\/p>\n
<\/p>\n
<\/p>\n
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