The Shop Supervisor shall assist the Shop Manager to ensure smooth operations of the Shop in terms of customer service, product handling and display, people management, stock management and maintenance.
\n \u00a0
\n JOB DUTIESCustomer Service & SalesProvide and model exceptional customer service.Be the primary point of escalation for customer issues and complaints on shift.\u00a0Retail Execution & StandardsSet, achieve, and maintain high standards in retail execution across all areas of the shop floor and storage.Ensure strict compliance with established procedures, including Weights and Measures, health, and sanitation standards.Follow all standard procedures related to cutting, preparing, displaying, and storing products, especially fresh produce.Operate and sanitize all equipment in a safe and proper manner.\u00a0Team Leadership & TrainingProvide immediate, on-the-floor direction and supervision to Customer Service Officers (CSOs) during assigned shifts.Coach CSOs on proper product handling, storage, stocking, product rotation, and equipment operation.Contribute to maintaining a positive work environment and team morale among CSOs.Assist the Shop Manager in the onboarding and basic training of new CSOsOperations & MerchandisinGAssist the Shop Manager with inventory counts, stock receiving, and checking-in\/out procedures.Ensure accurate and timely implementation of pricing as set by the Shop Manager.Execute the store layout and product merchandising plan developed by the Shop Manager, focusing on clean and appealing displays.Take charge of opening or closing procedures as assigned by the Shop Manager.\u00a0Administration & ReportingAssist with the administration works and controls by accurately inputting data related to invoicing, credit notes, waste, and stocktake figures into the appropriate systems.Assist the Shop Manager with reporting duties, including compiling daily or weekly operational reports, stock movement summaries, and sales data trackingJOB PROFILE:\u00a0HSC holder. Diploma in Business, Marketing, Retail Management or related field is an advantge.Minimum 2 years experience in a supervisory role within the retail or hosiptality sector.\u00a0Able to work odd hours from Monday to Sundays including weekends & Public Holidays.Leadership, analytical and problem solving skillsComputer literate – Well versed with outlook and MS OfficeExcellent verbal, written and communication skills\u00a0Postive, professional and energetic attitude<\/p>\n
B6 Road, Wooton, Curepipe, Mauritius<\/p>\n
Phone: 670-6700<\/p>\n
Apply Via:<\/p>\n
Chetan.Bhoojedhur@skcsurat.mu<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"Chetan.Bhoojedhur@skcsurat.mu","_company_name":"Food Lovers Market","_company_website":"http:\/\/foodloversmarket.mu","_company_tagline":"Premium Shop\/Supermarket \u2013 Retail of fruits, vegetables and groceries B6 Road, Wooton, Curepipe, Mauritius 670-6700","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[18],"job-categories":[],"job-types":[12],"class_list":{"0":"post-20796","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-moka","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/20796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=20796"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=20796"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=20796"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=20796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}