Support Microsoft Copilot and Eazzy Corporate systems by assisting users, enabling AI tools, managing access, and improving digital workflows across FFG teams locally and internationally.
\n \u00a0
\n Job Description: Junior IT Specialist (Microsoft Copilot & Eazzy Corporate)Location: Grand Baie, MauritiusDepartment: FFG International \/ IT & Digital TransformationType: Full\u2011TimeAbout the RoleFFG International is expanding its digital capabilities, and we are looking for a motivated Junior IT Professional with hands\u2011on experience in Microsoft Copilot and Eazzy Corporate Software. You will play a key role in supporting our teams across FFG Mauritius, FFG Global, and FFG Holdings with automation, workflow optimisation, user support, and AI\u2011driven productivity improvements.This role is ideal for someone early in their IT career who is passionate about AI tools, digital platforms, business systems, and end\u2011user empowerment.Key Responsibilities1. Microsoft Copilot \u2013 Administration & EnablementAssist in deploying and configuring Microsoft 365 Copilot for end usersProvide user support, training, and creation of best\u2011practice guidelinesDevelop AI prompts, templates, and automation workflows for internal teamsMonitor usage, troubleshoot issues, and escalate technical problemsWork with IT leadership to recommend enhancements or integrations2. Eazzy Corporate Software \u2013 Support & MaintenanceSupport users on Eazzy Corporate\u2019s modules (DMS, Portfolio, CRM, Compliance, Secretarial functions)Assist in onboarding new users and updating permission rolesEnsure smooth operation during migrations, updates, and system roll\u2011outsHelp staff optimise their client records, document indexing, and reporting toolsCoordinate with Eazzy\u2019s external support team when needed3. General IT & Digital EfficiencyAssist with user account creation, access rights, and software configurationSupport data migration, SharePoint structures, and workflow automationHelp integrate Microsoft 365 tools with Eazzy, Outlook, Teams, and OneDriveTroubleshoot basic network, hardware, and systems issuesCollaborate with Business Development, Secretarial, Tax, and Admin teams to digitise workflowsRequired Skills & QualificationsDiploma or degree in IT, Computer Science, Information Systems, or related fieldExperience using Microsoft 365 Copilot, AI writing tools, or productivity automationExposure to Eazzy Corporate Software (or similar corporate secretarial\/CRM systems)Strong understanding of Microsoft Office 365 apps (Outlook, Teams, SharePoint, OneDrive)Excellent troubleshooting skills and a proactive approachStrong communication and ability to assist non\u2011technical usersNice-to-Have SkillsExperience in financial services, corporate secretarial, or compliance environmentsKnowledge of Power Automate, Power Apps, or Microsoft Entra IDExperience training users or creating support documentationUnderstanding of data governance, document management, and workflow mapping<\/p>\n
East Wing First Floor, Lifestyle Boulevard, Sottise Road,, Grand Baie, Mauritius<\/p>\n
Phone: 268 6856<\/p>\n
Apply Via:<\/p>\n
ashley@ffgholding.com<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"ashley@ffgholding.com","_company_name":"FFG Holdings Ltd","_company_website":"https:\/\/ffg.co.za\/","_company_tagline":"FFG\u00a0Holdings Ltd is an international investment holding company domiciled in Mauritius, overseeing the strategic direction, governance, and long\u2011term growth of the\u00a0FFG\u00a0Group\u2019s international businesses. Its core focus is to drive operational excellence, ensure strong compliance frameworks, and support cross-border expansion across its subsidiaries. East Wing First Floor, Lifestyle Boulevard, Sottise Road,, Grand Baie, Mauritius 268 6856","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[17],"job-categories":[],"job-types":[12],"class_list":{"0":"post-21303","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-riviere-du-rempart","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/21303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=21303"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=21303"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=21303"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=21303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}