Follow up outstanding payments via phone, email & letters
\nMaintain accurate and up-to-date communication records
\nPrepare and send SOA
\nAssist in negotiation of payment plans
\nUpdate internal systems and generate reports on ERP
\nLiaise with internal departments regarding payment issues
\n \u00a0
\n Position Title: Debt CollectorDepartment: AccountsReports To: CFO\u00a0Job Summary\u00a0The Debt Collector is responsible for recovering outstanding payments from customers in a professional, ethical, and timely manner. The role involves monitoring overdue accounts, contacting debtors, negotiating payment arrangements, and ensuring compliance with company policies and applicable laws. The objective is to minimize bad debt while maintaining positive customer relationships.\u00a0Key ResponsibilitiesMonitor and manage accounts with outstanding balancesContact customers via phone, email, and written correspondence to collect overdue paymentsNegotiate payment plans and settlements in line with company guidelinesFollow up consistently on promised payments and commitmentsMaintain accurate records of all collection activities and communicationsEscalate delinquent accounts when necessary, including legal or external collection actionCoordinate with sales, accounts receivable, and customer service teamsPrepare aging reports and provide regular collection status updatesRequirements and QualificationsProven experience in debt collection, credit control, or accounts receivableStrong communication and negotiation skillsAbility to handle difficult conversations professionallyHigh level of accuracy and attention to detailProficient in MS Office and accounting\/ERP systemsAbility to work independently and meet collection targetsKey CompetenciesPersuasion and negotiationTime management and organizationProblem-solving skillsConfidentiality and integrityCustomer-focused approachWorking ConditionsOffice-based with regular customer interaction<\/p>\n
354 ROYAL ROAD, BONNE TERRE,, VACOAS, Mauritius<\/p>\n
Phone: 4267785<\/p>\n
Apply Via:<\/p>\n
fred@umgroup.mu<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"fred@umgroup.mu","_company_name":"UMCL LTD","_company_website":"http:\/\/www.umcl.mu","_company_tagline":"UMCL LTD forms part of the UMGROUP and is a specialist (official dealership) in sales and service of world-renowned brands and equipment in the following sectors:- earthmoving, construction, road building, power generation, transport, marine and mining.Our Brands under UMCL Ltd :-Hamm\u00a0for Soil Compactors and Road RollersWirtgen\u00a0for Road Milling MachinesVogele\u00a0for Road PaversMST\u00a0for backhoe loadersBenninghoven\u00a0for asphalt plantsKleemann\u00a0for mobile crusher unitsEverdigm\u00a0and DAEMO for hydraulic hammers and attachmentsShacman\u00a0\u2013 Heavy duty dump trucks & DistributionCummins\u00a0\u2013 engines and power generationKobelco - Mini and big hydraulic excavators 354 ROYAL ROAD, BONNE TERRE,, VACOAS, Mauritius 4267785","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[13],"job-categories":[],"job-types":[12],"class_list":{"0":"post-22435","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-plaine-wilhems","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/22435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=22435"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=22435"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=22435"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=22435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}