ER Property Ltd is hiring an Operations Manager who will be part of the Oficea team. The latter will be responsible for the supervision and delivery of operational tasks of property assigned to him\/her as well as the facilities team.
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\n Key Responsibilities:1. Property Standards\u00a0\u00a0Ensure the property is presented to its Tenants & Customers in the highest possible standards by maintaining the interior and exterior of the building\u00a0Conduct regular inspection of the interior of the property with specific attention on cleanliness, preventive maintenance, health and safety, fire and parking\u00a0Check the property inspection reports to track maintenance programs and repairs in the complex, including the follow up to ensure corrective measures are completed in a timely manner\u00a0Enforce rules and regulations are followed by the Tenants with particular focus on operating hours, delivery schedule, waste removal, promotional signs and other related issues\u00a0Monitor and review performance of all contract service providers to ensure scope of work contained in the contract is complete\u00a0Monitor and reviews expenses relating to the property and its tenants\u00a0Able to propose solutions or processes to control any matter that may arises operationally as to ease productivity and efficiency\u00a0Oversee and follow all supplier contracts and Key Performance Indicators (cleaning, security, refuse and landscape) contract, including weekly meeting and monthly reporting\u00a0Oversee, budget and quote for any additional project for the improvement of the property or any repair and do the follow up and handle billing and invoicing.Lead and oversee CAPEX projects from planning and budgeting through execution and delivery, ensuring alignment with strategic objectives, cost control, and timely completion.Negotiate, implement, and monitor Service Level Agreements (SLAs) with service providers to ensure performance standards, cost efficiency, and operational excellence.Oversee any maintenance contract with supplier chosen by Property Manager, Asset Manager, or Higher Management.\u00a0\u00a0Ensure washrooms are properly cleaned, always functional and stocked\u00a0Coordinate the repairs and maintenance projects, property inspections with the team to ensure items are completed and delivered within a timeline\u00a0Oversee the duties and performance of the exterior maintenance contract to ensure the exterior of the building is maintained to the highest level possibleOversee the Planned Preventive Maintenance schedule checks are carried out for the premises\u00a0Oversee and build up all needed checklist for team members OR WITH team members\u00a0Manage monthly contracts and other costs, keeping in mind the annual budget and to ensure that outsourced services are provided within the budget plan for the property.\u00a0Monitor and report of vehicular traffic\u00a0as and when requiredHandle all conflicts and dispute situations amongst tenants, visitors, customers with the assistance of security in a smooth manner to avoid any unnecessary disruption to property tenants & customers.\u00a0Prepares accurate monthly operations reports, reviews operational expenses and budgets and delivers required information to the management team.Any other duties defined by the Property Manager or Asset Manager\u00a0\u00a02. People Management:\u00a0Manage and support the team reporting to the position\u00a0Effectively supervises maintenance personnel, ensuring optimal performance.Assist in identifying training opportunities for team members\u00a0Demonstrate and empower team members to demonstrate the values of the company\u00a0Assist in the recruitment, appraisal and discipline matters related to team members\u00a0Assist in the proposal of a career plan for team members\u00a0Assist in the buildup of processes for team members to be able to report in a timely and efficient manner to the Operation Manager\u00a0Any other duties defined by the Property Manager or Asset Manager\u00a0\u00a03.\u00a0Health and Safety:\u00a0Maintain a strong working relationship with all important services including Police, Fire and Para Medic\u202fServices\u00a0Identify and inform management of any Health and Safety risk related to the Property building that may affect employees, contractors and general public\u00a0Any other duties defined by the Property Manager or Asset Manager\u00a0Qualifications, Skills and Experiences:Degree in engineering field, preferably Mechatronics\/Mechanical\/Electrical Engineering, or any other equivalent qualifications in the related field.Minimum of 5 years working experience in a similar industry at Management levelKnowledge of AutoCAD will be an advantage.Results oriented with a can do attitudeHighly organized and proactive approach to day-to-day tasks Attention to details.Ability to meet tight deadlines.Ability to work both in team and autonomouslyStrong communication and interpersonal skills.Able to handle conflictual\/difficult situations and resolve them diplomatically, with kindness.Maintain close working relationships within team, colleagues and stakeholders to achieve goals and profit.\u00a0\u00a0<\/p>\n
ER House, Viv\u00e9a Business Park, Moka, Mauritius, Moka, Mauritius<\/p>\n
Phone: 404 9500<\/p>\n
Apply Via:<\/p>\n
info@enl.mu<\/p>\n
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<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"info@enl.mu","_company_name":"ENL","_company_website":"https:\/\/ergroup.mu\/","_company_tagline":"ER Group is a leading Mauritian organisation, listed on the official stock market, created following the strategic merger of the ENL and Rogers groups. With over 200 years of existence for ENL and 125 for Rogers, these two pillars of the Mauritian business landscape have long shaped the country\u2019s economic and social development. In 2025, they united under a new identity \u2013 ER Group \u2013 that honours their shared legacy while embracing future ambitions.\u00a0 ER House, Viv\u00e9a Business Park, Moka, Mauritius, Moka, Mauritius 404 9500","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[18],"job-categories":[],"job-types":[12],"class_list":{"0":"post-22509","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-moka","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/22509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=22509"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=22509"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=22509"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=22509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}