We are looking for a Claims Handler to efficiently manage Travel Inconvenience (flight delays, cancellations, baggage issues) and Medical claims for our international travel insurance programs.
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\n We are looking for a Claims Handler to efficiently manage Travel Inconvenience (flight delays, cancellations, baggage issues) and Medical claims for our international travel insurance programs.Key Responsibilities:Monitor and handle incoming claims via email, claims portal, and WhatsApp.Ensure swift, clear, and customer-focused claims handling, following processes in places & best practices in terms of communicationCollaborate closely with internal teams (Sales, Assistance, Finance, Underwriting, Customer Service) to resolve complex cases.Identify process improvements and contribute to service optimization.Maintain high standards of service quality and customer satisfaction.Profile:Prior experience in travel insurance claims handling or medical claims.Proficiency with claims management tools and multi-channel communication.Strong analytical skills, initiative, and ability to work under pressure.Excellent written and verbal communication in both English and French..Customer-oriented mindset.<\/p>\n
Rue Sir William Newton, Quatre Bornes, Mauritius<\/p>\n
Phone: 402 4000<\/p>\n
Apply Via:<\/p>\n
rh@talenteum.com<\/p>\n
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