The Assistant Housekeeping Manager supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He \/ She assists in the managing and directing of the day\u2013to\u2013day operations of all Housekeeping and laundry functions.
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\n POSITION SUMMARY:The Assistant Housekeeping Manager supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He \/ She assists in the managing and directing of the day\u2013to\u2013day operations of all Housekeeping and laundry functions.Also provides support to the Housekeeping Manager in all areas of Housekeeping operation, such as staff training, coaching, counselling and also enforces to the hotels standard operating procedures.Participates in and enforces quality assurance for Housekeeping Department and department cost control measures. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. The Assistant Housekeeping Manager should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.Responsibility & Authority:\u00b7 Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.\u00b7 Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.\u00b7 Prepares and distributes the Room assignment sheet and floor keys to room boys.\u00b7 Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.\u00b7 Schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.\u00b7 Schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, and stairs.\u00b7 Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.\u00b7 Schedules cleaning of all meeting rooms after a completed function.\u00b7 Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.\u00b7 Inventories cleaning supplies & linen stock to ensure adequate supplies.\u00b7 Investigates concerns regarding housekeeping service and equipment, and takes corrective action.\u00b7 Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room\/event function sheets.JOB DESCRIPTION\u00a0POSITION TITLE: Assistant HousekeepingManager DEPARTMENT: Hsk\u00a0REPORTS TO: Housekeeping Manager DATE WRITTEN\/REVISED: June 2019\u00b7 Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.\u00b7 Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.\u00b7 Rewards employees who use their empowerment to meet or exceed guest expectations.\u00b7 Print all housekeeping related reports and traces from PMS.\u00b7 Assists in controlling expenses by the housekeeping department.\u00b7 Confirm all housekeeping staff members have arrived or find substitutes for absent employees.\u00b7 Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area.\u00b7 Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.\u00b7 Co-ordinate with vendors eg: Pest control, Laundry services and other outsource services.\u00b7 Attend to any guest complaints and take service recovery measures if required.\u00b7 Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also share guest compliments with staff members.\u00b7 Prepare annual housekeeping budget.\u00b7 Submit requests for repair and periodic maintenance of cleaning equipment.\u00b7 Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.Other Routine Responsibilities:\u00b7 Co-ordinate with front office and sending room discrepancy lists.\u00b7 Select, staff, recruit, hire, and train qualified housekeeping candidates.\u00b7 Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.\u00b7 Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports. May prepare reports concerning room occupancy, payroll expenses, and department expenses.\u00b7 Attends periodic staff meetings with other department heads to discuss company policies and guests\u2019 complaints, and to make recommendations to improve service and ensure more efficient operation.\u00b7 Orient and familiarize new personnel with hotel facilities and operating hours.\u00b7 Control all expenditures relating to Housekeeping, including labour, guest room supplies, and all cleaning supplies and equipment.\u00b7 Oversee any guest communications from housekeeping.PREREQUISITES:Education: Hotel management diploma or equivalent. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar. Speak with correct English and well-modulated voice.Experience :Minimum 2 years housekeeping experience in a supervisory capacity, 2 years line level experience in all aspects of the Housekeeping department<\/p>\n
All\u00e9e des Cocotiers,, Bel Ombre, Mauritius<\/p>\n
Phone: 623 5000\/6235000<\/p>\n
Apply Via:<\/p>\n
hrm.mauritius@outrigger-mu.com<\/p>\n
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<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"hrm.mauritius@outrigger-mu.com","_company_name":"OUTRIGGER Mauritius Beach Resort","_company_website":"http:\/\/www.outrigger.com","_company_tagline":"Surrender your senses to the beauty of Bel Ombre at our exquisite beachfront resort: brilliant blue sky, sparkling turquoise sea, and gentle breezes. All\u00e9e des Cocotiers,, Bel Ombre, Mauritius 623 5000\/6235000","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-categories":[],"job-types":[12],"class_list":{"0":"post-22985","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-savanne","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/22985","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=22985"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=22985"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=22985"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=22985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}