Solana Beach Mauritius is looking for competent, committed, passionate, creative and enthusiastic candidates for the post of Porter
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\n Duties and Responsibilities:To handle guest luggage on arrival, departure and during stay in an efficient manner.Actively participates in the provision of excellent service to guests.Cordially welcomes guests on their arrivals and opens car doors.Converses with guests on their feedback and suggestions for improvement.Guides guests towards service outlets as and when requested.Answer telephone calls in Front Office area when requested.Handles customer complaints efficiently through approrpiate interaction.Take part in training and implement accordingly.Keep superior informed about all unusual matters concerning any plans affecting his\/her area.Pick up luggage from rooms upon departure and bid farewell to guests.Ensure that luggage are well tagged and delivered in allocated rooms.Ensure that luggage are well identified while placing in departure lounge\/car.Collect and deliver messages\/parcels to guests within 15 minutes.Ensure cold towel & cocktail service upon guest arrival.Ensure having good knowledge of Geography of the Island.Ensure efficient use of materials to minimise costs.Follow up vouchers from taxi serviceInform superior shall be there any damage\/breakages of luggage.Collect postcards from letter box and leave at the reception for postageEnsure Proper in\/out of cold towels and logged properlyCandidate’s Profile:SCAt least 1 year of relevant experienceSelf-controlCustomer service orientedGood organisational skill<\/p>\n
C\/o Compagnie de Beau Vallon Ltee, Riche en Eau, St Hubert, Mauritius<\/p>\n
Phone: 633 7310 \/ 633 7311\/633 7310<\/p>\n
Apply Via:<\/p>\n
hr@bvhospitality.mu<\/p>\n
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