To assist the Quality Assurance team in testing software applications and ensuring compliance with defined quality standards. The role supports the identification of defects and contributes to the delivery of reliable and high-quality solutions across projects.
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\n KEY RESPONSIBILITIES\u00a0 \u00a0\u00a0\u00a01. Serve as the first point of contact for customers seeking functional\/technical assistance over the phone or email.2. Provide 24×7 support services\/assistance to clients.3. Perform troubleshooting through pertinent questions.4. Determine the best solution based on the issue and details provided by customers.5. Test and document changes to existing programs.6. Perform any other related functions to be assigned by the Team Leader\/Project Manager..\u00a0RESOURCE TO BE ALLOCATED(Standard as allocated to all employees)\u00a0QUALIFICATIONS & EXPERIENCE\u00a0A bachelor\u2019s degree in computer science, Information Technology, Software Engineering, or a related field from a recognized institution.\u00a0Knowledge of software testing principles and quality assurance processes will be an advantage.\u00a0Any certification in Software Testing \/ Quality Assurance will be considered an added advantage.\u00a0COMPETENCIESRequired Skills Good interpersonal, communication and analytical skills;Ability to learn job requirements and perform effectively in short time;Ability to work under pressure and during odd hours to meet tight deadlines;Required to travel abroad for overseas assignments;Customer Service oriented and ability to negotiate with customers tactfully.<\/p>\n
2, St. Georges Street,, Port-Louis, Mauritius<\/p>\n
Phone: 2078000<\/p>\n
Apply Via:<\/p>\n
silrecruitment@sil.mu<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"silrecruitment@sil.mu","_company_name":"State Informatics Limited","_company_website":"https:\/\/sil.mu\/","_company_tagline":"SIL is an expert company with a team of dedicated professionals. Over and above being seasoned experts certified in key technologies, we deliver IT solutions and services with the highest standards by enhancing technical expertise with sound industry knowledge and market acumen for Mauritius and Africa as well as by focusing on our client\u2019s present and future needs.SIL\u2019s IT solutions and systems are built on leading technologies from global leaders and they support economic, business and social development on national scales. We deliver projects based on such technologies, so as to optimise the business value that IT can deliver to our clients.Our experience and expertise span over 30 years and 15 countries in the Indian Ocean\/African continent region. With our main office in Mauritius, subsidiary companies in Namibia and Botswana, as well as with our partner in Ghana (for the western African territories), we have successfully developed, implemented and maintained over 250 projects throughout the African continent.\u00a0 2, St. Georges Street,, Port-Louis, Mauritius 2078000","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[14],"job-categories":[],"job-types":[12],"class_list":{"0":"post-23459","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-port-louis","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/23459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=23459"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=23459"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=23459"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=23459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}