Join us as a Property Admin and Billing Coordinator and work together with a passionate and engaged team to deliver on our customer promise: Shaping Singular Places!
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\n Join us as a Property Admin and Billing Coordinator and work together with a passionate and engaged team to deliver on our customer promise: Shaping Singular Places!\u00a0Main Responsibilities:Billing and Utility Management:Ensure proper balancing of electricity, water, gas consumption, air conditioning, HVAC, and any other utilities.Ability to understand, explain, and improve variance on billing recoveries through recovery analysis.Ensure that the benchmark set for utilities consumption is achieved and explained.Maintain accurate billing records and ensure proper invoicing and collections within timeframe.Work closely with finance and operations teams to track payments and resolve billing discrepancies.Assist in budget planning related to utilities and operational costs.Ensure efficiency tables are updated and monitored monthly.Administrative Support:Assist the Operations Manager with daily administrative tasks, including scheduling and organizing maintenance activities via Infraspeak.Prepare rosters for the operations team.Manage maintenance logs and track service requests and resolutions.Maintain accurate records of maintenance work, including service requests, repairs, and equipment maintenance.Organize and file documents both electronically and physically for easy retrieval.Raise purchase orders (P.O.) for maintenance supplies, equipment, and services as required.Follow up on P.O. approvals, ensure timely processing, and track the status of orders.Coordinate with suppliers to confirm delivery schedules and resolve any issues related to orders.Handle insurance claims and ensure timely documentation submission.Assist in analyzing maintenance and procurement data to identify trends, issues, and areas for improvement.Coordination and Communication:Serve as the primary contact between the Maintenance Department, mall tenants.Communicate with tenants regarding maintenance issues, updates, and planned work.Address and resolve tenant inquiries and complaints related to maintenance issues.Provide exceptional customer service to ensure tenant satisfaction and positive relationships.Reporting and Analysis:Prepare and maintain reports, correspondence, and documentation related to maintenance operations.Prepare regular reports on maintenance activities, service requests, purchase orders, and operational performance.Provide a monthly update on the list of pending purchase orders.Coordinate with external vendors and service providers to ensure that maintenance services and supplies are delivered as per agreements.Monitor vendor performance and ensure compliance with contractual obligations.Assist the Operations Manager in the preparation of operation packs.\u00a0Qualifications, Skills, and Experience:Degree or diploma in Business Administration, Finance, or a related field.Strong experience in billing, invoicing, and financial record-keeping.Proficiency in administrative tasks, including document management and procurement.Computer literate with experience using billing softwareStrong analytical skills for financial reconciliation and variance analysis.Excellent organizational, problem-solving, and communication skills.Prior experience in a similar role within an operations or retail environment is an advantage.\u00a0What We Offer:Competitive salary.Opportunity to work in a dynamic, fast-paced retail environment.Career growth and development opportunities.A supportive and collaborative team environment.\u00a0If you are a proactive, results-driven professional with a passion for operational efficiency and financial accuracy, we would love to hear from you!<\/p>\n
ER House, Viv\u00e9a Business Park, Moka, Mauritius, Moka, Mauritius<\/p>\n
Phone: 404 9500<\/p>\n
Apply Via:<\/p>\n
info@enl.mu<\/p>\n
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