We are looking for an Operations Manager F&B to join our team in Veranda Grand Baie!
\n \u00a0
\n Overview of the Role To assist the Hotel Manager by identifying operational issues and contributing to effective solutions that support overall hotel performance.Key Responsibilities \u2022 Assist the Hotel Manager in overseeing daily hotel operations, maintaining brand standards, and driving profitability.\u2022 Provide operational support and strategic guidance to department heads and the broader management team.\u2022 Collaborate with the Hotel Manager to implement revenue, sales & marketing, guest satisfaction, and team engagement plans.\u2022 Enhance guest satisfaction by improving service delivery through employee development and quality initiatives.\u2022 Handle departmental guest complaints and ensure timely corrective actions are implemented.\u2022 Contribute to the preparation of departmental budgets and ensure cost-effective operations.\u2022 Monitor financial performance and implement strategies to exceed revenue and profit targets, particularly in F&B.\u2022 Analyze hotel data and operational statistics to identify improvement opportunities and implement changes accordingly.\u2022 Support menu development and F&B merchandising in collaboration with the Executive Chef and F&B team.\u2022 Assist department heads in achieving financial goals and maintaining high standards in service, cleanliness, and guest experience.\u2022 Develop and implement operational tools including budgets, forecasts, purchasing specs, and SOPs.\u2022 Ensure compliance with company policies, procedures, and local regulatory requirements.\u2022 Lead daily and weekly operations meetings with HODs to review performance, guest feedback, and staff matters.\u2022 Ensure SOPs are implemented across all departments and conduct regular operational audits.\u2022 Conduct random inspections of stores and F&B areas to monitor inventory quality, stock levels, and expiry management.\u2022 Monitor overhead and operational costs to optimize financial performance.\u2022 Identify staff training needs and support ongoing development initiatives.\u2022 Comply with all the sustainability commitments and practices implemented within business units.\u2022 Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society.Ideal Candidate Profile \u2022 Holds a degree in Hotel Management or equivalent from a recognized institution, with strong knowledge of Food & Beverage and Quality Management.\u2022 Minimum of 5 years\u2019 experience in a hotel management role, specifically overseeing the F&B department in 3- or 4-star resorts.What’s in it for you? \u2022 Medical Insurance \u2013 Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.\u2022 24Hrs Personal Accident Cover \u2013 Up to Rs 100,000 cover for accidents, 24\/7.\u2022 Pension Scheme \u2013 Enjoy a pension plan with company contributions for your future.\u2022 Company Doctor Services \u2013 Free on-site medical consultations for your health needs.\u2022 Performance Bonus \u2013 Earn a bonus for your hard work.\u2022 Incredible discounts at our restaurants \u2013 Save 25% at Domino\u2019s Pizza and 15% at Ocean Basket.\u2022 Exclusive Employee Discounts \u2013 Benefit from a wide range of discounts with MyExperience Mobile App.\u2022 Wedding & Newborn Gifts \u2013 Celebrate major life events with special company gifts.\u2022 Instant Leave Benefits \u2013 Earn 1 annual and 1 sick leave monthly from day one.\u2022 Birthday Leave \u2013 Celebrate your Birthday with 1 additional day on top of your entitled local leave.\u2022 Career Growth & Internal Mobility \u2013 Find diverse career and internal mobility options within our various clusters.\u2022 Learning & Development \u2013 Grow with training and development opportunities through our Training Academy.<\/p>\n
Village Labourdonnais, Mapou, Mauritius<\/p>\n
Phone: 266 9700<\/p>\n
Apply Via:<\/p>\n
career@rogershospitality.com<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"career@rogershospitality.com","_company_name":"ER Hospitality","_company_website":"https:\/\/erhospitality.mu\/","_company_tagline":"At ER Hospitality, we create 'Mauments'. We come from different companies and different backgrounds, ranging from hotels and resorts, to food & beverages, but we are all driven by the same passion, the same philosophy: curating handpicked and typical Mauritian moments meant to make a lasting impression on our clientele, while nurturing a positive impact on our communities and the island at large.With a combined 74 years of iconic presence in the Mauritian landscape, we are building on the heritage of VLH and Island Living to offer more than just hospitality. We create moments to remember.\u00a0More info on:\u00a0https:\/\/erhospitality.mu\/Job Portal:\u00a0https:\/\/jobs.erhospitality.mu\/ Village Labourdonnais, Mapou, Mauritius 266 9700","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[17],"job-categories":[],"job-types":[12],"class_list":{"0":"post-24154","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-riviere-du-rempart","7":"job-type-permanent"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings\/24154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=24154"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job_listing_region?post=24154"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-categories?post=24154"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/job-types?post=24154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}