{"id":26872,"date":"2026-07-22T08:54:53","date_gmt":"2026-07-22T08:54:53","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/mauritius\/uncategorized\/it-technician\/"},"modified":"2026-07-22T08:54:53","modified_gmt":"2026-07-22T08:54:53","slug":"it-technician","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/mauritius\/jobs\/plaine-wilhems\/it-technician\/","title":{"rendered":"IT Technician"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"IT Technician\", \"description\": \"Technicien support bilingue \u2022 Formation Apr\u00e8s une p\u00e9riode d`int\u00e9gration de 15 jours, alliant formations m\u00e9tiers et pratique, vous rejoignez une \u00e9quipe de support Help Desk pour assister nos clients. \u2022 Missions - Vous assurez un accueil personnalis\u00e9 de l`utilisateur, en d\u00e9terminant son niveau de connaissance en informatique et le degr\u00e9 d`urgence de l`appel,\\n\\nVous diagnostiquez l`incident rencontr\u00e9 afin de comprendre l\u2019origine du probl\u00e8me, - Vous r\u00e9solvez l\u2019incident \u00e0 l`aide des outils mis \u00e0 disposition (base de connaissances, prise en main \u00e0 distance, entraide\u2026) - Vous escaladez si besoin les incidents non r\u00e9solus en restant attentif aux engagements de d\u00e9lai des interventions, et vous tenez inform\u00e9 l`utilisateur, - Vous prenez en charge une partie des mails dans la messagerie commune, - Vous r\u00e9alisez un descriptif pr\u00e9cis de l`intervention apr\u00e8s chaque appel et renseignez les champs n\u00e9cessaires dans l`outil de gestion des incidents, - Vous intervenez sur des environnements tels que Windows XP, VISTA, SEVEN, OFFICE, Outlook, Exchange, Active directory, Windows Server 2008 R2, etc.. \u2022\", \"datePosted\": \"2026-07-22\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"HELP ON CALL LTD\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"PLAINE WILHEMS\", \"addressCountry\": \"MU\"}}, \"directApply\": true, \"validThrough\": \"2026-09-30T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> HELP ON CALL LTD<\/p>\n<p><strong>Location:<\/strong> PLAINE WILHEMS<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-09-30<\/p>\n<h3>Job Description<\/h3>\n<p>Technicien support bilingue \u2022 Formation Apr\u00e8s une p\u00e9riode d`int\u00e9gration de 15 jours, alliant formations m\u00e9tiers et pratique, vous rejoignez une \u00e9quipe de support Help Desk pour assister nos clients. \u2022 Missions &#8211; Vous assurez un accueil personnalis\u00e9 de l`utilisateur, en d\u00e9terminant son niveau de connaissance en informatique et le degr\u00e9 d`urgence de l`appel,<\/p>\n<p>Vous diagnostiquez l`incident rencontr\u00e9 afin de comprendre l\u2019origine du probl\u00e8me, &#8211; Vous r\u00e9solvez l\u2019incident \u00e0 l`aide des outils mis \u00e0 disposition (base de connaissances, prise en main \u00e0 distance, entraide\u2026) &#8211; Vous escaladez si besoin les incidents non r\u00e9solus en restant attentif aux engagements de d\u00e9lai des interventions, et vous tenez inform\u00e9 l`utilisateur, &#8211; Vous prenez en charge une partie des mails dans la messagerie commune, &#8211; Vous r\u00e9alisez un descriptif pr\u00e9cis de l`intervention apr\u00e8s chaque appel et renseignez les champs n\u00e9cessaires dans l`outil de gestion des incidents, &#8211; Vous intervenez sur des environnements tels que Windows XP, VISTA, SEVEN, OFFICE, Outlook, Exchange, Active directory, Windows Server 2008 R2, etc.. \u2022<\/p>\n<h3>Requirements<\/h3>\n<p>21 &#8211; 40<\/p>\n<h3>Benefits<\/h3>\n<p>BPO\/ICT<\/p>\n<h3>How to Apply<\/h3>\n<p>Apply for this Job<\/p>\n<p><a href=\"https:\/\/mauritiusjobs.govmu.org\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: Yelo.mu<\/small><\/p>\n<p><!-- job-expiry: 2026-09-30 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: HELP ON CALL LTD Location: PLAINE WILHEMS Job Type: Full Time Apply Before: 2026-09-30 Job Description Technicien support bilingue \u2022 Formation Apr\u00e8s une p\u00e9riode d`int\u00e9gration de 15 jours, alliant formations m\u00e9tiers et pratique, vous rejoignez une \u00e9quipe de support Help Desk pour assister nos clients. \u2022 Missions &#8211; Vous assurez un accueil personnalis\u00e9 de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[127,229],"tags":[226,457,124,228],"class_list":["post-26872","post","type-post","status-publish","format-standard","hentry","category-jobs","category-plaine-wilhems","tag-full-time-2","tag-help-on-call-ltd","tag-job-listing","tag-yelo-mu"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/posts\/26872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/comments?post=26872"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/posts\/26872\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/media?parent=26872"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/categories?post=26872"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/mauritius\/wp-json\/wp\/v2\/tags?post=26872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}