Category: Abia

  • Laundry Supervisor

    Company: Domeo Resources International DRI

    Location: Abia

    Job Type: Full Time

    Apply Before: 2026-08-31

    Job Description

    Main Functions
    The Laundry Supervisor is responsible for overseeing the daily operations of the hotel’s laundry and linen services, ensuring that all guest garments, staff uniforms, hotel linen, towels, tablecloths, napkins, curtains, and other fabric items are processed efficiently, hygienically, and to the highest luxury hospitality standards.
    The role ensures the proper operation of laundry equipment, effective supervision of laundry personnel, inventory control of linen and uniforms, quality assurance, cost control, and compliance with health, safety, and environmental regulations. The Laundry Supervisor is expected to maintain exceptional turnaround times, minimize linen losses, extend linen lifespan, and ensure that guests and operational departments receive clean, well-maintained linen and garments promptly.
    Role Responsibilities
    Laundry Operations Management:
    Supervise and coordinate the daily operations of the hotel’s laundry facility.
    Ensure efficient washing, drying, ironing, pressing, folding, packaging, and distribution of all hotel linen, guest laundry, staff uniforms, and other fabric items.
    Monitor workflow to ensure timely processing and delivery of laundry items.
    Allocate daily work schedules and assignments to laundry personnel.
    Ensure all laundry requests are completed within established turnaround times.
    Coordinate with Housekeeping, Food & Beverage, Spa, Gym, and other departments to meet operational linen requirements.
    Ensure proper handling of delicate fabrics and specialty garments.
    Guest Laundry Services:
    Ensure all guest laundry, dry cleaning, and pressing services are handled professionally and confidentially.
    Verify that guest instructions regarding washing, ironing, stain removal, and special garment care are followed accurately.
    Ensure guest laundry is returned clean, neatly pressed, and within the promised delivery time.
    Resolve guest complaints relating to laundry services promptly and professionally.
    Maintain accurate records of guest laundry transactions.
    Linen & Uniform Management:
    Supervise the collection, sorting, counting, and distribution of hotel linen and staff uniforms.
    Monitor linen circulation between laundry, housekeeping, restaurants, banquet facilities, spa, gym, and other operational departments.
    Ensure sufficient stock levels of clean linen and uniforms are maintained at all times.
    Monitor linen usage and recommend replacement of damaged or worn-out items.
    Coordinate the issuance and return of employee uniforms.
    Maintain accurate linen and uniform inventory records.
    Ensure proper storage and organization of clean linen.
    Quality Assurance:
    Inspect washed, pressed, and finished linen and garments before distribution.
    Ensure all laundry items meet the hotel’s quality standards.
    Monitor stain removal processes and garment finishing quality.
    Ensure damaged or defective linen is identified and removed from circulation.
    Maintain high standards of cleanliness, presentation, and fabric care.
    Conduct routine quality inspections and implement corrective actions where necessary.
    Equipment & Facility Management:
    Monitor the operation of washing machines, dryers, flatwork ironers, steam presses, dry- cleaning equipment, folding machines, and other laundry equipment.
    Ensure equipment is operated according to manufacturer guidelines.
    Report equipment faults and maintenance requirements promptly.
    Coordinate preventive maintenance with the Engineering Department.
    Ensure the laundry facility remains clean, organized, and safe at all times.
    Monitor the availability of detergents, chemicals, and laundry supplies.
    Inventory & Cost Control:
    Monitor consumption of detergents, chemicals, fabric softeners, stain removers, packaging materials, and other laundry supplies.
    Implement cost control measures to minimize wastage and unnecessary expenses.
    Conduct regular inventory counts of linen, uniforms, laundry chemicals, and consumables.
    Investigate linen shortages, losses, damage, and excessive replacement rates.
    Ensure proper handling and storage of laundry chemicals.
    Monitor utility consumption, including water, electricity, steam, and gas, and recommend efficiency improvements.
    Prepare periodic inventory and cost reports for management.
    Health, Safety & Hygiene:
    Ensure compliance with hotel hygiene standards, health regulations, and occupational safety requirements.
    Ensure proper handling, storage, and use of laundry chemicals.
    Enforce the use of Personal Protective Equipment PPE by laundry staff.
    Promote safe lifting techniques and proper machine operation.
    Report accidents, incidents, and unsafe conditions immediately.
    Ensure compliance with environmental policies relating to waste disposal and chemical management.
    Team Leadership & Staff Development:
    Supervise, motivate, and coordinate the activities of laundry personnel.
    Prepare duty rosters and work schedules.
    Conduct orientation and on-the-job training for new employees.
    Monitor employee performance and provide coaching and feedback.
    Ensure compliance with grooming, attendance, and disciplinary standards.
    Foster teamwork, accountability, and continuous improvement within the laundry team.
    Coordination & Communication:
    Liaise with the Executive Housekeeper, Housekeeping Supervisors, Restaurant Managers, Banquet Team, Spa, Gym, Engineering, and Procurement Departments.
    Coordinate linen requirements for conferences, banquets, weddings, and special events.
    Communicate operational challenges and resource requirements to management.
    Ensure smooth coordination between laundry operations and other hotel departments.
    Reporting & Documentation:
    Maintain daily laundry production records and operational logs.
    Prepare daily, weekly, and monthly laundry performance reports.
    Maintain records of guest laundry transactions, linen inventory, uniform issuance, equipment maintenance, and chemical consumption.
    Prepare reports on linen losses, damages, repairs, and replacements.
    Submit operational reports to the Executive Housekeeper.
    Compliance & Continuous Improvement:
    Ensure compliance with hotel policies, Standard Operating Procedures SOPs, and luxury hospitality standards.
    Participate in departmental audits and quality inspections.
    Recommend improvements to laundry processes, equipment utilization, and workflow efficiency.
    Support sustainability initiatives, including water conservation, energy efficiency, and environmentally friendly laundry practices.
    Promote continuous improvement and operational excellence.
    Qualifications and Requirements
    Education and Certifications:
    SSCE/OND in any field; certification in laundry/textile care is an advantage.
    Minimum of 3 years’ laundry operations experience, including some supervisory exposure, preferably in a hotel setting.
    Technical Skills:
    Laundry equipment operation
    Fabric care and stain treatment
    Inventory management Soft Skills
    Supervisory leadership
    Attention to detail
    Time management
    Reliability.

    How to Apply

    Interested and qualified candidates should forward their CVs and cover letters to recruitment@domeoresources.org
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Room Attendant

    Company: Domeo Resources International DRI

    Location: Abia

    Job Type: Full Time

    Apply Before: 2026-08-31

    Job Description

    Main Functions
    The Room Attendant is responsible for cleaning, servicing, maintaining, and preparing guest rooms, suites, corridors, and assigned areas to the highest standards of cleanliness, hygiene, comfort, and presentation expected of a superior luxury hotel. The role ensures that every guest room is spotless, fully stocked, aesthetically arranged, and ready for occupancy while delivering exceptional service that enhances the overall guest experience.
    The Room Attendant is expected to maintain confidentiality, demonstrate attention to detail, respond promptly to guest requests, report maintenance issues, and comply with all housekeeping procedures, health and safety regulations, and luxury hospitality standards.
    Role Responsibilities
    Guest Room Cleaning & Preparation:
    Clean and service assigned guest rooms, suites, and villas in accordance with the hotel’s Standard Operating Procedures SOPs.
    Make beds neatly using approved bed-making standards.
    Change bed linen, pillowcases, duvet covers, and towels according to hotel policies.
    Dust and polish all furniture, fixtures, fittings, mirrors, artwork, and decorative items.
    Vacuum carpets, rugs, upholstered furniture, and curtains.
    Sweep and mop hard floors using approved cleaning methods.
    Clean balconies, terraces, and outdoor guest spaces where applicable.
    Ensure guest rooms are aesthetically arranged and ready for occupancy before inspection.
    Bathroom Cleaning & Sanitation:
    Thoroughly clean and sanitize toilets, bathtubs, showers, sinks, mirrors, countertops, and bathroom fixtures.
    Replenish guest toiletries, towels, bathrobes, slippers, tissues, and other bathroom amenities.
    Polish bathroom fittings and ensure all surfaces are free from stains, soap residue, and watermarks.
    Ensure proper drainage and report plumbing issues immediately.
    Maintain superior hygiene and sanitation standards at all times.
    Room Inspection & Quality Standards:
    Conduct self-inspections after cleaning each room to ensure compliance with hotel standards.
    Verify that all furniture, appliances, lighting, air-conditioning, televisions, telephones, minibars, safes, and other equipment are functioning properly.
    Ensure guest amenities are complete, properly arranged, and attractively presented.
    Check room fragrance, temperature, lighting, and overall ambience before releasing rooms for inspection.
    Immediately correct any deficiencies identified before notifying the Housekeeping Supervisor.
    Guest Service & Hospitality:
    Greet guests politely and professionally whenever encountered.
    Respond promptly and courteously to guest requests for extra towels, pillows, toiletries, blankets, baby cots, ironing boards, and other amenities.
    Respect guest privacy by following “Do Not Disturb” procedures.
    Report guest complaints or unusual requests promptly to the Housekeeping Supervisor.
    Assist guests with general enquiries where appropriate or direct them to the relevant department.
    Demonstrate professionalism, courtesy, and discretion in all guest interactions.
    Linen, Laundry & Amenity Management:
    Collect soiled linen and transport it to the designated laundry collection area.
    Receive and properly store clean linen and housekeeping supplies.
    Replenish room amenities, minibar items where applicable, stationery, tea and coffee supplies, bottled water, and promotional materials.
    Ensure linen and towels are free from stains, tears, and damage before use.
    Report damaged or missing linen immediately.
    Maintain proper linen usage to minimize waste and losses.
    Housekeeping Equipment & Supply Management:
    Use housekeeping equipment, machinery, and cleaning chemicals correctly and safely.
    Ensure housekeeping trolleys are clean, organized, and fully stocked before each shift.
    Maintain accountability for all assigned cleaning equipment and supplies.
    Report faulty equipment or shortages to the Housekeeping Supervisor.
    Store cleaning chemicals according to safety guidelines.
    Minimize wastage of cleaning materials and guest supplies.
    Maintenance Reporting:
    Inspect guest rooms for maintenance issues during cleaning.
    Report faulty electrical fittings, plumbing defects, damaged furniture, broken appliances, leaking taps, blocked drains, damaged flooring, defective locks, faulty air conditioners, and other maintenance concerns.
    Follow up on reported maintenance issues where required.
    Ensure rooms requiring maintenance are properly documented.
    Lost & Found Management:
    Immediately report all lost-and-found items discovered in guestrooms or public areas.
    Follow established hotel procedures for handling guest property.
    Record and submit recovered items to the Housekeeping Supervisor or Security Department.
    Never remove, use, or retain guest property.
    Maintain complete confidentiality regarding guest belongings.
    Health, Safety & Hygiene:
    Maintain high standards of personal hygiene and professional grooming.
    Ensure compliance with hotel health, sanitation, and infection prevention standards.
    Use Personal Protective Equipment PPE where required.
    Handle cleaning chemicals safely and according to manufacturer instructions.
    Observe proper manual handling techniques when lifting or moving furniture and equipment.
    Report unsafe conditions, accidents, or hazards immediately.
    Participate in emergency drills and comply with fire safety procedures.
    Environmental Sustainability:
    Support the hotel’s environmental sustainability initiatives.
    Use water, electricity, cleaning chemicals, and consumables responsibly.
    Minimize waste through efficient use of housekeeping supplies.
    Participate in recycling and waste segregation programmes.
    Encourage towel and linen reuse programmes where applicable.
    Reporting & Documentation:
    Update room status promptly after cleaning each room.
    Maintain daily cleaning records and assignment checklists.
    Report completed rooms to the Housekeeping Supervisor for inspection.
    Record maintenance requests, lost-and-found items, and guest requests accurately.
    Report unusual incidents, damages, or security concerns immediately.
    Compliance & Continuous Improvement:
    Comply with hotel policies, Standard Operating Procedures SOPs, luxury hospitality standards, and statutory regulations.
    Attend departmental meetings, training programmes, and refresher courses.
    Continuously improve housekeeping techniques and service delivery.
    Support departmental quality improvement initiatives.
    Demonstrate commitment to operational excellence and guest satisfaction.
    Qualifications and Requirements
    Education and Certifications:
    SSCE or equivalent
    Minimum of 1 year of housekeeping experience, preferably in a hotel setting; entry-level candidates with strong attention to detail may be considered.
    Technical Skills:
    Room cleaning techniques
    Use of cleaning equipment and chemicals
    Bed-making and turndown service Soft Skills
    Attention to detail
    Reliability and punctuality
    Discretion
    Guest courtesy.

    How to Apply

    Interested and qualified candidates should forward their CVs and cover letters to recruitment@domeoresources.org
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Laundry Attendant

    Company: Domeo Resources International DRI

    Location: Abia

    Job Type: Full Time

    Apply Before: 2026-08-31

    Job Description

    Main Functions
    The Laundry Attendant is responsible for the efficient processing, cleaning, pressing, folding, sorting, and distribution of hotel linen, guest garments, staff uniforms, towels, table linen, curtains, and other fabric items in accordance with the hotel’s luxury hospitality standards.
    The role ensures that all laundry operations are carried out professionally, hygienically, and within the established turnaround times while maintaining the quality, appearance, and longevity of all linen and garments.
    The Laundry Attendant plays a vital role in supporting guest satisfaction by ensuring that clean, fresh, and well-presented linen and garments are consistently available for guests and operational departments. The role also contributes to effective inventory management, cost control, equipment care, and compliance with health, safety, and environmental standards.
    Role Responsibilities
    Laundry Processing:
    Sort, classify, and process soiled linen, towels, uniforms, guest garments, and other laundry items according to fabric type, colour, and washing requirements.
    Operate washing machines, dryers, extractors, ironing equipment, steam presses, folding machines, and other laundry equipment safely and efficiently.
    Wash, rinse, dry, iron, press, fold, and package laundry items according to hotel standards.
    Apply appropriate washing cycles, detergents, chemicals, and fabric care procedures for different types of materials.
    Ensure all laundry is processed within the hotel’s established turnaround times.
    Handle delicate fabrics, specialty garments, and luxury linen with extra care.
    Remove stains using approved stain-removal techniques and chemicals.
    Guest Laundry Services:
    Process guest laundry, dry cleaning, and pressing requests accurately and confidentially.
    Follow guest instructions regarding washing, ironing, and garment care.
    Inspect guest garments before and after laundering to identify stains, damages, missing items, or special handling requirements.
    Package and prepare guest laundry neatly for timely delivery.
    Report damaged garments or unusual findings to the Laundry Supervisor immediately.
    Ensure guest laundry records are accurate and complete.
    Linen & Uniform Management:
    Sort and organize hotel linen, towels, bed sheets, pillowcases, duvets, blankets, tablecloths, napkins, and staff uniforms.
    Assist in issuing clean linen and uniforms to Housekeeping, Food & Beverage, Spa, Gym, Engineering, and other operational departments.
    Collect soiled linen and uniforms from designated collection points.
    Ensure linen is properly folded, counted, and stored.
    Report damaged, stained, torn, or worn-out linen to the Laundry Supervisor.
    Support periodic linen and uniform inventory counts.
    Quality Assurance:
    Inspect all laundry items after processing to ensure they are clean, stain-free, well-pressed, and meet hotel quality standards.
    Rewash or reprocess laundry items that do not meet quality requirements.
    Ensure garments and linen are free from wrinkles, odours, and visible defects before distribution.
    Maintain consistency in presentation and finishing of all laundry items.
    Ensure proper packaging and labeling of guest laundry.
    Laundry Equipment Operation & Maintenance:
    Operate all laundry equipment in accordance with manufacturer instructions and hotel procedures.
    Conduct basic daily cleaning of washing machines, dryers, presses, folding machines, and work areas.
    Report equipment faults, breakdowns, or maintenance needs promptly to the Laundry Supervisor.
    Handle laundry equipment carefully to prevent damage.
    Ensure workstations remain clean, organized, and safe throughout each shift.
    Inventory & Cost Control:
    Use detergents, chemicals, fabric softeners, and other laundry supplies responsibly to minimize waste.
    Assist in monitoring the consumption of laundry chemicals and consumables.
    Report shortages of chemicals, cleaning agents, and operational supplies.
    Support efforts to reduce linen loss, wastage, and unnecessary replacement.
    Handle hotel property carefully to prolong the lifespan of linen and uniforms.
    Participate in regular stock counts of linen, uniforms, and laundry supplies as directed.
    Health, Safety & Hygiene:
    Comply with all hotel health, safety, hygiene, and environmental policies.
    Wear appropriate Personal Protective Equipment PPE when handling chemicals and operating machinery.
    Handle detergents and chemicals safely in accordance with manufacturer guidelines.
    Maintain cleanliness and sanitation of the laundry facility at all times.
    Report accidents, unsafe conditions, and equipment hazards immediately.
    Follow proper infection prevention and laundry sanitation procedures.
    Coordination & Communication:
    Work closely with Housekeeping, Front Office, Food & Beverage, Spa, Gym, Engineering, and other departments to meet linen requirements.
    Communicate operational challenges and guest requests promptly to the Laundry Supervisor.
    Respond professionally to requests from internal departments.
    Support teamwork and maintain effective communication with colleagues.
    Reporting & Documentation:
    Maintain accurate records of guest laundry transactions where assigned.
    Record daily laundry production and completed work.
    Report damaged linen, missing items, equipment issues, and supply shortages.
    Assist in maintaining laundry logs and operational records.
    Complete assigned checklists and documentation accurately.
    Compliance & Continuous Improvement:
    Comply with hotel policies, Standard Operating Procedures SOPs, and luxury service standards.
    Participate in training programmes and departmental meetings.
    Follow quality assurance procedures for all laundry operations.
    Suggest practical improvements to laundry processes and operational efficiency.
    Support sustainability initiatives, including water conservation, energy efficiency, and responsible use of detergents and chemicals.
    Qualifications and Requirements
    Education and Certifications:
    SSCE or equivalent.
    Minimum of 1 year of laundry experience, preferably in a hotel or commercial laundry setting.
    Technical Skills:
    Laundry machine operation
    Fabric care and pressing techniques Soft Skills
    Reliability and punctuality
    Attention to detail
    Physical stamina.

    How to Apply

    Interested and qualified candidates should forward their CVs and cover letters to recruitment@domeoresources.org
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag