Category: Lagos

  • Category Manager – Emerging (NPD, Mortar & RMX)

    Company: HBM Nigeria Plc

    Location: Lagos

    Job Type: Full-time

    Apply Before: 2026-10-14

    Job Description

    Role Purpose
    A key contributor to the success of any company’s strategic plan is an effective Category Manager who will demonstrate industry knowledge by translating all company activities and Brand Strategic Plans into excellent plans that will position the company very strongly in the marketplace and win at the point of purchase.
    The Category Manager is accountable for developing and implementing all Marketing Communications activities, both internally and externally. Directs and coordinates the Marketing Communications Team’s efforts to achieve the defined business growth objectives across all brands.
    Works closely with the Commercial Team and external Agencies to develop and implement the Marketing Communications Strategies and activities for the Organization.
    Responsibitlies
    Brand Building Activities:
    To create and sustain a robust equity for the assigned sub-Portfolio, which will continue to attract strong consumer loyalty.
    Contribute to sub-Portfolio Brand Strategy definition.
    Initiate annual Brand marketing review and plans for the Brand with detailed information on Brand marketing objectives by overall Brand strategy.
    Define Brand Communication Strategy per Plan and Brand Position, selecting the most efficient media mix in alignment with the Portfolio Manager.
    To prepare Agency briefs and subsequent evaluation and assessment of subsequent Agency creative proposals.
    Creation and exploitation of a brand sponsorship platform where applicable, to enhance selected brand health indicators.
    Identification of and association with relevant external events/initiatives that will add value to brand equity.
    Monitoring related platforms, especially those in use by competition.
    Lead development of advertising materials/creative proposals in each stage before final approval by the Marketing Director.
    Propose and test any changes in advertising strategy.
    Work collaboratively with the Trade Marketing Team to ensure effective Sales Driver deployment of the Brand in all categories of outlets, driving Equity ultimately
    Monitor competitive strategies, advertising, and positioning platforms to constantly ensure continued alignment with Brand positioning.
    Report periodically, giving information on all activities undertaken by the Brand and competitive brands.
    Drive Market Share and Grow Volume for the Brand:
    To achieve and retain a strong share position in the marketplace.
    Ensure that all marketing considerations are taken into account in making volume projections for the Brand.
    Propose and execute promotions plans and schemes, in alignment with the Trade Marketing Team, after approval by the Marketing Director.
    Monitor the effectiveness of all promotional activities, propose relevant modifications, and prepare post-promotion reports with appropriate proposals and recommendations.
    Constantly monitor changes within the market, analyse the likely impact on the Brand, and propose strategies and plans to deliver the volume objectives.
    Monitor competitive activities and initiate and execute appropriate action for pre-empting such activities or counteracting their impact.
    Work in conjunction with the field sales management and Logistics to ensure regular availability of the Brand in all categories of outlets.
    To embark on quarterly visits (at least) to the Sales Areas to obtain first-hand information on activities related to the Brand and developments in the market in general.
    To initiate and manage new projects and new product developments that are designed to deliver the Brand’s objectives.
    Ensure Sustainable Profitability for the Brand:
    To guarantee a significant contribution to the overall business objective of delivering outstanding value to all stakeholders
    Constantly monitor the industry and advise the Business on a competitive pricing structure for the Brand.
    Keep the Brand’s profitability under constant review and draw early attention to any deviations from estimated profits as a result of sales variations or changes in costs.
    Other Accountabilities (Planning, Control and Coordination):
    Prepare an annual advertising budget for the Brands in the sub-portfolio for the approval of the Marketing Director.
    Monitor advertising budget ensuring adherence in line with approved plans.
    Carry out regular budget-control monitoring exercises to avert over-expenditure.
    Prepare a yearly Media Brief for the Agency giving guidance regarding advertising budget appropriation by media.
    Ensure that all outdoor hoardings and posters for the Brand are in good condition and that hoardings are strategically located.
    Monitor and analyze official and unofficial trade margins of competing brands, make appropriate proposals, and execute accordingly.
    Originate and test any changes in packaging design.
    Liaise with Quality Control (Technical) in quality monitoring of products released into the market to ensure consistency across all factories.
    Monitor the quality of all packaging materials in consultation with the appropriate Controller.
    Recommend and manage market research requirements for the Brand.
    Agree on research proposals in conjunction with the Marketing Director and evaluate the results as they affect the overall marketing policy for the Brand.
    Check all bills from the Agency and suppliers against approved budgets and schedules and verify them for payment.
    ​Work with the Agency in obtaining approval for new advertising materials and for Brand consumer promotions i.e. NAFDAC, SON, etc.
    Requirements
    Critical Experience:
    Minimum 3 – 5 years of Brand or Marketing experience.
    Demonstrated skills, knowledge, and experience in the design and execution of Brand Strategy.
    Strong track record in Marketing at management level, with practical experience in brand imagery management.
    Depth of experience in how to drive a Marketing organization’s effectiveness and efficiency.
    Previous exposure to strategy development is valuable.
    Strong project management skills and commercial and financial capability are important.
    Strong cross-functional stakeholder management skills; previous experience in working with other functions, particularly Sales, Trade Marketing, Procurement, Supply, Finance, and external partners such as ATL and PR Agencies is valuable.
    Brand Image management experience in FCMG or Telco is a plus.
    Critical Knowledge:
    Uses well-developed interpersonal skills to build credible relationships
    Strong cross-functional stakeholder management skills
    Excellent understanding of Brand Management.
    Strong oral and written communication skills.
    Ability to manage multiple projects at a time.
    Strong creative, strategic, analytical, organizational, sales data, and trends analysis skills.
    Creative thinker with the ability to share brand vision with major stakeholders
    Credible with key internal and external partners
    Good IT skills
    Good interpersonal communication skills.

    How to Apply

    Click here to apply online

    Apply Now

    Source: HotNigerianJobs

  • Brand & Events Manager

    Company: HBM Nigeria Plc

    Location: Lagos

    Job Type: Full-time

    Apply Before: 2026-10-14

    Job Description

    Role Purpose
    The Brand & Events Manager will be responsible for planning and organizing all company events to ensure adherence to the HBM Nigeria Brand guidelines in a successful and cost-effective manner, paying attention to budget and time constraints.
    Responsibilities
    Corporate Branding:
    Manage new and existing corporate branding platforms and value building engagements through brand management, effective storytelling and social interactions.
    Support the procurement and branding of corporate gift items and other collaterals, branding same as per HBM Nigeria Plc’s brand guidelines for different stakeholder groups
    Ensure effective branding of HBM Nigeria Plc’s events within and outside the organisation
    Stay up-to-date on industry trends and best practices to continuously improve events and brand strategy.
    Build relationships with influencers, journalists and media outlets
    Collaborate with internal stakeholders to ensure brand guidelines are adhered to for events, collateral production and publications
    Work closely with the digital and communications manager in collaboration with the commercial team on brand messaging, content and design
    Oversee the branding of digital platforms, brand collateral and designs and ensure brand consistency across at all touch points of our operations.
    Event Management:
    Plan and coordinate corporate events and employee engagements in collaboration with the Engagement and Communications Executive, ensuring alignment with objectives, target audience and business requirements.
    Lead end-to-end event management, from concept development and planning through execution, bringing innovative and creative ideas to enhance the overall event experience.
    Manage event budgets and commercial processes, including vendor sourcing, negotiation and adherence to the organisation’s procure-to-pay requirements.
    Coordinate agencies, vendors and event operations to ensure seamless execution and high-quality delivery of all corporate events.
    Requirements
    Critical Experience:
    5 years’ work experience in event management/coordination in a corporate setting.
    Experience of stakeholder/vendor management
    Experience of public speaking
    Skilled in project management
    Outstanding communication and negotiation ability
    Excellent organizational skills.
    Critical Knowledge:
    Knowledge of KPIs and marketing techniques for event management and branding
    A knack for problem-solving.

    How to Apply

    Click here to apply online

    Apply Now

    Source: HotNigerianJobs

  • Human Resource Associate

    Company: HanaMera Recruitment & Consulting Services

    Location: Lagos

    Job Type: Full-time

    Salary: NGN 200000

    Apply Before: 2026-08-22

    Job Description

    Job Summary
    We are seeking an experienced and dependable Human Resources Officer to support the day-to-day HR operations of a growing organization.
    The ideal candidate should be organised, firm, trustworthy, detail-oriented, and capable of working independently with minimal supervision. Experience in the hospitality industry is an added advantage.
    Key Responsibilities
    Support recruitment and employee onboarding
    Maintain employee records and documentation
    Manage attendance and leave records
    Handle basic employee relations and disciplinary matters
    Support payroll and general staff administration
    Ensure compliance with company HR policies and procedures
    Provide day-to-day HR operational support
    Requirements
    2–3 years of relevant HR experience
    Good understanding of basic HR operations
    Strong communication and organisational skills
    Ability to work independently and maintain confidentiality
    Strong attention to detail and problem-solving ability
    Must be able to commute conveniently to Lagos Island
    Hospitality experience is an advantage.

    How to Apply

    Click here to apply online

    Apply Now

    Source: HotNigerianJobs

  • Head of Call Centre Unit

    Company: Lead Enterprise Support Company Limited

    Location: Lagos

    Job Type: Full-time

    Salary: NGN 350000

    Apply Before: 2026-10-31

    Job Description

    Job Overview
    The Head of Unit – Call Centre is responsible for providing strategic and operational leadership to the Call Centre.
    The role ensures the delivery of high-quality, timely, and empathetic customer service to enrollees, providers, corporate clients, and other stakeholders through efficient call handling, effective team management, robust quality assurance, and continuous process improvement.
    The incumbent will drive service excellence, protect the organisation’s reputation, and support the achievement of customer experience and operational goals.
    Key Responsibilities
    Leadership & Team Management:
    Provide strategic leadership, direction, coaching, and performance management to the Call Centre team, including Team Leads, Call Centre Agents, and Quality Assurance personnel.
    Set clear performance objectives and conduct regular performance reviews, coaching sessions, and staff development initiatives.
    Ensure optimal workforce planning, staffing, scheduling, and resource allocation to consistently meet service level targets.
    Foster a high-performance, customer-focused culture built on accountability, collaboration, empathy, and continuous improvement.
    Call Centre Operations & Service Delivery:
    Oversee all inbound and outbound call centre operations relating to enrollee enquiries, claims status, authorizations, provider support, complaints, and general service requests.
    Ensure the Call Centre consistently meets or exceeds established Service Level Agreements (SLAs), including:Average Speed of Answer (ASA), Call Abandonment Rate, First Call Resolution (FCR), Customer Satisfaction (CSAT).
    Monitor real-time and historical call performance and implement corrective actions where necessary.
    Develop, review, and continuously improve call scripts, Standard Operating Procedures (SOPs), and knowledge management resources.
    Manage escalated customer complaints and ensure prompt and satisfactory resolution.
    Quality Assurance, Compliance & Risk Management:
    Develop and implement a comprehensive Quality Assurance framework, including call monitoring, evaluations, calibration sessions, and coaching.
    Ensure compliance with NHIA regulations, data protection laws, company policies, and ethical standards.
    Maintain accurate documentation of customer interactions, complaints, resolutions, and audit records.
    Identify, assess, and mitigate operational, compliance, and reputational risks within the Call Centre.
    Stakeholder Engagement & Continuous Improvement:
    Collaborate with Claims, Provider Network, Enrolment, Finance, IT, and other business units to resolve service issues and improve customer experience.
    Analyse customer feedback, complaint trends, and operational data to identify improvement opportunities.
    Champion the effective use of Call Centre technologies, including CRM platforms, PBX/ACD systems, IVR, ticketing systems, workforce management tools, and reporting dashboards.
    Prepare and present operational reports, service insights, and performance dashboards to Executive Management.
    Key Performance Indicators (KPIs)
    Success in this role will be measured by:
    Service Level Achievement.
    Average Speed of Answer (ASA).
    Call Abandonment Rate.
    First Call Resolution (FCR).
    Customer Satisfaction (CSAT) and Net Promoter Score (NPS).
    Quality Assurance Scores.
    Average Handle Time (AHT).
    Complaint Resolution Turnaround Time.
    Staff Productivity and Attrition Rate.
    Training and Compliance Completion Rate.
    Accuracy and Timeliness of Operational Reports.
    Requirements
    Bachelor’s Degree in Business Administration, Communications, Customer Relationship Management, Social Sciences, or a related discipline.
    Professional certification in Call Centre Management, Customer Experience Management, or a related field is an added advantage.
    7–10 years of progressive experiencein customer service or call centre operations, with at least3–4 years in a leadership or supervisory role.
    Proven experience managing a medium-to-large call centre team (preferably 10 or more agents).
    Previous experience within theHealth Insurance, HMO, Insurance, Banking, or Telecommunicationsindustry is highly preferred.
    Demonstrated success in improving service delivery, operational efficiency, customer satisfaction, and team performance.
    Skills & Competencies:
    Strong leadership, coaching, mentoring, and people management skills.
    Excellent verbal and written communication skills with a strong customer-centric mindset.
    Strong analytical and problem-solving skills, with the ability to interpret operational data and performance dashboards.
    Practical knowledge of call centre technologies, including CRM systems, IVR, PBX/ACD platforms, workforce management tools, and quality assurance systems.
    Good understanding of health insurance operations, claims processes, provider management, and customer journeys is an added advantage.
    Ability to manage escalations professionally while maintaining composure under pressure.
    High level of integrity, confidentiality, and commitment to ethical service delivery.
    Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
    Personal Attributes:
    Customer-focused with a genuine passion for delivering exceptional service.
    Strong leadership presence with the ability to motivate and inspire teams.
    Results-oriented, proactive, and accountable.
    Excellent interpersonal and relationship management skills.
    Resilient, adaptable, and able to thrive in a fast-paced environment.
    Strong collaboration and stakeholder management capabilities.
    Continuous improvement mindset with a commitment to operational excellence.

    How to Apply

    Click here to apply online

    Apply Now

    Source: HotNigerianJobs

  • Primary School English Teacher

    Company: Resurgir Consulting

    Location: Lagos

    Job Type: Full Time

    Apply Before: 2026-08-31

    Job Description

    About the Role
    We are seeking a dedicated and experienced Primary English Teacher to teach and support pupils in developing strong English language, reading, writing, grammar, and communication skills.
    Key Responsibilities
    Plan and deliver engaging English lessons.
    Teach reading, writing, grammar, comprehension, and vocabulary.
    Assess pupils’ academic progress and provide appropriate support.
    Maintain effective classroom management.
    Prepare lesson plans, assignments, and learning materials.
    Communicate pupils’ progress to the school management and parents where required.
    Key Requirements
    BSc/HND in English, Education, or a related field.
    Minimum of 2 years’ teaching experience in a similar role.
    Sound spoken and written English.
    Strong classroom management and communication skills.
    Ability to create engaging and age-appropriate lessons.
    Passion for teaching and working with primary school pupils.
    Must be responsible, patient, and professional.

    How to Apply

    Interested and qualified candidates should send their CV to applyresurgir@gmail.com using the Job Title as the subject of the email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Business Development Specialist

    Company: Proten

    Location: Lagos

    Job Type: Full Time

    Apply Before: 2026-08-24

    Job Description

    Job Summary
    Our client is seeking a results-driven Business Development Specialist to drive revenue growth by acquiring new clients, managing relationships, and promoting our background verification services.
    Key Responsibilities
    Identify and convert new business opportunities.
    Build and maintain strong client relationships.
    Generate leads through networking, referrals, cold calling, events, and digital channels.
    Develop and manage an active sales pipeline.
    Drive upselling and cross-selling opportunities with existing clients.
    Develop sales strategies and achieve revenue targets.
    Prepare and deliver client proposals and presentations.
    Monitor market trends and competitor activities to identify growth opportunities.
    Requirements
    B.Sc. or HND in any relevant field.
    Minimum 4 years of sales experience in consulting.
    Strong sales, negotiation, presentation, and relationship management skills.
    Proven ability to meet and exceed sales targets.
    Completed NYSC with a Discharge or Exemption Certificate.

    How to Apply

    Send CV to: recruitment@protenintl.com
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Technical Sales Engineer

    Company: Michael Stevens Consulting

    Location: Lagos

    Job Type: Full Time

    Apply Before: 2026-09-07

    Job Description

    What you will own
    Identify and develop new sales opportunities for engineering/power products and solutions
    Deliver technical presentations and product demonstrations to clients
    Prepare technical proposals, quotations and tender documents
    Build and sustain strong client relationships
    Deliver against sales targets and market expansion goals
    .
    What you bring
    B.Eng / HND in Electrical, Mechanical or related Engineering disciplines
    3–5 years’ technical sales experience in engineering, power or industrial sectors
    Strong technical grounding paired with sharp sales instincts
    Confident communicator, target-driven and client-focused.

    How to Apply

    Send CV to: ms.consulting@live.com
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Head, Power Training & Consulting

    Company: Michael Stevens Consulting

    Location: Lagos

    Job Type: Full Time

    Apply Before: 2026-09-07

    Job Description

    What You’ll Own
    Provide strategic and business leadership for the firm’s power sector practice, spanning training programmes and engineering consulting engagements
    Own full P&L responsibility for the power practice, including budgeting, cost control and profit management
    Lead business development from the front — personally driving new client acquisition, key account relationships and strategic partnerships alongside the BD team
    Set strategic direction and quality standards for technical training curricula and courses covering generation, transmission and distribution
    Own relationships with DISCOs, GENCOs, TCN, IPPs and regulatory bodies NERC at executive level
    Drive performance management across the power practice — setting KPIs, monitoring delivery and building team capability
    Build, mentor and manage the power engineering and training leadership team
    Requirements
    B.Eng / B.Sc in Electrical/Power Engineering; MBA/M.Sc strongly preferred
    COREN registration required
    Deep working knowledge of NERC regulations and grid codes
    Minimum 15 years’ cognate experience in the power sector generation, transmission, distribution
    Proven track record in strategic and business management, including P&L, budget and profit management
    Demonstrated success leading business development and winning new business at executive level
    Strong background in performance management and building high-performing team.

    How to Apply

    Send CV to: ms.consulting@live.com
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Head, Business Development (Power & Engineering)

    Company: Michael Stevens Consulting

    Location: Lagos

    Job Type: Full Time

    Apply Before: 2026-09-07

    Job Description

    Summary
    As we expand, we are looking for experienced professionals to strengthen our technical, training and business teams.
    What You Will Do
    Set and execute BD strategy across both the power training and engineering consulting divisions
    Identify, pursue and close new business with utilities, industrial clients and government agencies
    Build and manage a strong pipeline of tenders, bids and proposals
    Represent the company at industry events, conferences and client engagements
    Partner with technical teams to shape winning proposals and pricing.
    What You Bring
    Degree in Engineering, Business Administration or related field; MBA an advantage
    Minimum of 10 years’ business development/sales experience in power, engineering or related industries
    Demonstrated record of winning contracts in the power/engineering space
    Strong existing network across Nigeria’s power and industrial sectors
    Excellent negotiation and proposal-writing skills.

    How to Apply

    Send CV to: ms.consulting@live.com
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Research & New Business Manager

    Company: GAIN Limited

    Location: Lagos

    Job Type: Full Time

    Apply Before: 2026-08-31

    Job Description

    We are seeking a commercially minded and analytical Research & New Business Manager to identify, evaluate, and develop new business opportunities across the Group’s portfolio. The role will combine market research, commercial analysis, business development, feasibility assessment, and early-stage execution to help the Group identify new revenue streams and expand existing businesses.
    Key Responsibilities
    Conduct market, industry, competitor, and customer research to identify emerging opportunities and market gaps.
    Identify and evaluate new business ideas, products, services, partnerships, expansion opportunities, and potential investments.
    Conduct preliminary feasibility studies, including market demand, competition, startup requirements, operating costs, revenue potential, risks, and expected returns.
    Develop business cases, financial projections, commercial assessments, and proposals for management review.
    Maintain a pipeline of potential business opportunities and present high-potential opportunities to management.
    Identify opportunities for cross-selling, collaboration, improved profitability, and revenue growth across existing businesses.
    Support the early-stage execution of approved ventures by developing implementation plans, budgets, timelines, and milestones.
    Monitor new initiatives and provide management with regular progress and commercial performance updates.
    Prepare market intelligence reports and strategic recommendations to support business decisions.
    Requirements
    Bachelor’s degree in Business Administration, Economics, Finance, Management, Marketing, Engineering, or a related field.
    5+ years of experience in business development, strategy, consulting, research, investment analysis, commercial planning, or a related role.
    Strong market research, financial modelling, commercial analysis, and business case development skills.
    Excellent analytical, report-writing, presentation, and problem-solving abilities.
    Proficiency in Microsoft Excel/Google Sheets and presentation tools.
    Strong project and stakeholder management skills.
    Ability to work independently, assess opportunities objectively, and turn research into practical business recommendations.
    Entrepreneurial mindset with strong commercial judgement and execution ability.
    Key Deliverables
    Market and competitor intelligence reports, feasibility studies, business cases, opportunity pipelines, commercial viability assessments, new venture proposals, partnership opportunities, and implementation plans for approved initiatives.

    How to Apply

    Send your CV to consultant@gainconsultng.com using “Research & New Business Manager” as the subject of your email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag