Tag: Grand Maridos Hotel

  • Guest Service Agent

    Company: Grand Maridos Hotel

    Location: Oyo

    Job Type: Full Time

    Apply Before: 2026-08-31

    Job Description

    Welcome guests at arrival, process check-in using the property management system, and communicate room and property details
    Process checkouts: review the folio with the guest, resolve billing questions, process final payment, and collect room keys
    Handle reservation inquiries and booking modifications by phone, email, and walk-in throughout the shift
    Respond to in-stay guest needs including extra linens, late checkout requests, noise complaints, and maintenance needs
    Communicate guest special requests and preferences to the appropriate departments — housekeeping, F&B, maintenance
    Process payment methods including credit cards, advance deposits, loyalty reward redemptions, and corporate billing accounts
    Manage the cash drawer through the shift and complete an accurate balance at shift end
    Coordinate room inventory with the housekeeping supervisor to ensure accurate room status and assignment accuracy
    Provide knowledgeable recommendations for local dining, attractions, and transportation options
    Document shift activity in the log and prepare a complete handover for the incoming agent or supervisor

    How to Apply

    Interested and qualified candidates should forward their CV to: hr@grandmaridos.com using the position as subject of email.
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    Apply Now

    Source: MyJobMag