Company: Health Connect 24×7
Location: Yaba
Job Type: Full Time
Apply Before: 2026-08-02
Job Description
Position Summary
Are you interested to join our dynamic healthcare team as a primary care expert?
If yes, Leverage your professional skills and knowledge to deliver exceptional medical care to our patients.
Engage with patients, offer expert medical advice, and guide them toward the best level of care, ensuring their health and well-being are always prioritized.
Make a meaningful impact and be a part of a supportive and dedicated team.
Duties and Responsibilities
Receives calls from patients directly and /or receives calls transferred from Care coordinator and handles such calls as per Health Connect 24×7 policies and procedures.
Works to ensure that patients are directed to and receive care in appropriate venue in a timely manner.
If problem can SAFELY be handled through advice only, following established standards of medical care and following Health Connect 24×7 policies and procedures, provides such advice and records all information in electronic record format.
Works in a team-based environment to help achieve maximum benefit from program through care integration
Participates in programs that may be independent of or integrated with other parts of delivery systems involved in tele-monitoring of patients with designated medical conditions designed to respond to telemonitoring data and integrate with patient’s care.
Clearly communicate to patients and care coordinators advice and expectations of outcome.
Document all encounters in the Health Connect 24×7 Call Center software Secure access and training will be provided.
Be available when on duty to receive warm transferred calls. Time delays in connecting doctor lead to decreased ability to have positive impact with patients.
Participating in Company Doctors which includes one to one patient consultations.
Attend the Health education and promotion events. Attend the clinical workshops.
Performs other duties as assigned
Identify preferred requirements
Excellent listening and communication skills for dealing with patients
Maintain accurate and detailed medical records about each patient
Explain test results and provide patients with plan of care details
Strong understanding of examination methodologies and diagnostics
Broad knowledge of common medication, side effects and contraindications
In-depth knowledge of legal medical guidelines and medicine best practices
Respect for patient’s confidentiality
Responsible and trustworthy
NYSC can Apply
Skills & Abilities
Excellent oral and written communication skills
Good Computer skills for keeping patient records
Excellent time-management to balance calls with system records
Flexible to work on shift basis
Ability to multi-task, set priorities and manage time effectively
Flexible with shift basis
How to Apply
Interested and qualified candidates should send their resume to: jobs@healthconnect247.com using the Job Title as the subject of the mail.
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Source: MyJobMag