Company: Palmpay Limited
Location: Lagos
Job Type: Contract
Apply Before: 2026-07-18
Job Description
Job Summary
The Phone Collections Officer will be responsible for contacting customers with overdue loan obligations, negotiating repayment arrangements, and ensuring timely recovery of outstanding balances while maintaining a positive customer experience.
Key Responsibilities
Contact customers regarding overdue loan repayments
Negotiate repayment plans and follow up on payment commitments
Educate customers on available payment options
Maintain accurate records of customer interactions and payment status
Requirements
Previous experience in collections, customer service, call center, or loan recovery is an advantage
Strong communication and negotiation skills
Good record-keeping and attention to detail.
How to Apply
Send application to otumunye.flourish@flexi-bank.com
Source: HotNigerianJobs