Company: Softhills Limited
Location: Lagos
Job Type: Full Time , Onsite
Apply Before: 2026-09-01
Job Description
The
Operations Assistant
will be the central support to the operations and admin team. You’ll manage daily logistics, coordinate deliveries, support executive priorities, maintain office administration, and ensure company operations run smoothly and efficiently. This is a strategic + support role for someone who is extremely organized, proactive, tech-savvy, and confident communicating across teams.
Key Responsibilities
Executive Support
Manage leadership calendar, meetings, and communications
Prepare internal and external reports, presentations, and memos
Organize travel, events, and executive logistics
Handle confidential information and liaise on behalf of executive management
Monitor important tasks and follow up on team deliverables
Operations & Logistics
Track customer orders and coordinate with delivery partners daily
Confirm customer availability and delivery details via phone, WhatsApp, SMS
Follow up on failed deliveries and assist in resolution
Maintain delivery logs, inventory sheets, and fulfillment records
Work closely with Shiploy and Rexfair logistics teams to optimize last-mile delivery
Office & Admin Support
Handle filing, printing, scanning, and documentation
Organize physical office space, supplies, and vendor coordination
Schedule team meetings, take notes, and follow up on action points
Support onboarding of new hires and admin-related HR tasks
Serve as a liaison between departments HR, logistics, customer care
Required Skills & Qualifications
Minimum HND/BSc in any relevant field
2–4 years experience in executive, administrative, or operations support roles
Excellent verbal and written communication
Proficiency with Google Workspace Docs, Sheets, Calendar, Excel, WhatsApp Business, and CRM tools
Strong organization, time management, and multitasking skills
Discretion in handling confidential information
High emotional intelligence and problem-solving mindset
Preferred Attributes
Previous experience in e-commerce, logistics, retail or startup environments
Confidence in dealing with customers and delivery vendors
Ability to prioritize under pressure and manage multiple workflows
Fast learner who is comfortable working in a dynamic, multi-brand business
How to Apply
Interested and qualified candidates should forward their CV to: sleekhr.ng@gmail.com using the position as subject of email.
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Source: MyJobMag