Company: Vennote Technologies Limited
Location: Lagos
Job Type: Full Time
Apply Before: 2026-07-29
Job Description
Client Overview
Are you a technically-minded Solutions Engineer who enjoys working directly with customers as much as working with code?
We’re looking for a Technical Account / Solutions Engineer to be the on-site link between our product team and a major telecom operator client in Lagos, Nigeria. You’ll be based at the client’s office, acting as the day-to-day technical point of contact, understanding their needs, supporting them on our platform, and relaying requirements back to our engineering team.
This is a great opportunity for someone with a solid technical foundation and telecom awareness who wants to grow into a client-facing technical role.
Key Responsibilities
Act as the primary on-site technical liaison between the client and our engineering team, based at the client’s premises.
Understand the client’s needs, gather requirements, and translate them into clear technical briefs for our developers.
Provide first-line support on our telecom monitoring platform, troubleshooting issues, answering technical questions, and escalating to the core team when needed.
Learn our product and codebase in depth with training from our team so you can confidently explain how the system works and diagnose issues.
Reproduce, investigate, and document reported issues; help verify fixes on-site.
Coordinate between the client and our team on deployments, updates, and technical communication, keeping both sides aligned.
Build and maintain a strong, trusted working relationship with the client’s technical staff.
Keep abreast of the latest industry trends and technologies.
Qualifications
Bachelor’s Degree in Computer Science, Telecommunications, or a related field, or equivalent practical work experience.
Minimum of 4 year of professional experience in a technical role development, technical support, or a similar hands-on position.
Mid-level understanding of telecom concepts is required e.g. mobile networks, operators, signalling/CDRs, connectivity, solid telecom experience is a strong plus.
Solid understanding of TypeScript and JavaScript.
Working knowledge of backend development with Node.js / NestJS and frontend development with Angular/React.js.
Familiarity with RESTful APIs.
Experience with MySQL / SQL databases.
Basic experience with Docker containers.
Proficient with Git and version control systems.
Comfortable reading and understanding an existing codebase you’ll be trained on ours.
Excellent communication, customer-facing, and team collaboration skills, this role is as much about people as it is about technology.
Willingness to be based on-site at the client’s location in Nigeria.
A strong desire for continuous learning and personal growth.
Nice to Have:
Prior experience working in a telecom operator or vendor environment.
Experience in a customer-facing technical role technical support, solutions engineering, professional services, or similar.
Exposure to real-time systems, monitoring, or data-heavy platforms.
How to Apply
Qualified candidates should send their CVs to dave.nwokedi@vennote.com with “Solutions Engineer (Technical Account)” as subject of the email. Note : Only Qualified Candidates will be contacted. Interested and qualified? Go to Vennote Technologies Limited on to apply
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Source: MyJobMag