{"id":1115,"date":"2026-07-14T20:47:29","date_gmt":"2026-07-14T20:47:29","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/zonal-team-lead\/"},"modified":"2026-07-14T20:47:29","modified_gmt":"2026-07-14T20:47:29","slug":"zonal-team-lead","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/cross-river\/zonal-team-lead\/","title":{"rendered":"Zonal Team Lead"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Zonal Team Lead\", \"description\": \"Job Purpose \/ Mission\\nIgnite Energy Access is looking for a dynamic, highly motivated and disciplined Customer Finance Zonal Team Lead with a passion for Recovery, Stakeholder\u2019s management, entrepreneurship, renewable energy and financial inclusion.\\nThis position is a key role within the Customer Finance Department of a fast-paced start up on the front lines of renewable energy and mobile payment technology.\\nThis role requires individuals to work under limited supervision, perform duties associated with locating unreachable customers, direct interaction with customers, and where necessary, deactivating non-paying customers while giving good customer experience.\\nKey Responsibilities\\nTarget Fulfillment and Performance Management:\\nReach a minimum of all quantitative and qualitative targets set by the customer finance department on Bounce backs, Reactivations and Repossession.\\nKeep the Write-off Value within an acceptable threshold as defined by the Customer\\nFinance Department:\\nDevelop a scalable credit portfolio maintenance and recovery process for the Region.\\nMonthly performance review and training for performance improvement with the Customer finance representative team within the region.\\nManage repayment Payment integration within the respective regions.\\nRecruitment and Training:\\nRecruit and maintain Collection agents that will drive the achievement of the set target.\\nConduct Credit Training activities for Each region on recovery activities.\\nRecruit and maintain Collection agents that will drive the achievement of the set target\\nAnalyze credit data on sales results and develop operational plans and to address performance gaps and improvement.\\nCredit Compliance and Credit Culture:\\nFacilitate Usage and implementation of Credit Management Tools within the Region.\\nCarry out Credit assessment check and make informed credit decision for High End Kits.\\nConduct Credit compliance during field visits to all regions.\\nCarry out on the spot assessment of Credit compliance of the field team.\\nAnalyze credit data on sales results and develop operational plans and to address performance gaps and improvement.\\nStakeholders Management:\\nReach all quantitative and qualitative targets set by the customer finance department on Late to first payment, bounce backs, Repossession and Payment Agents.\\nCarry out a quarterly credit Campaign that keeps all Credit metrics within acceptable threshold.\\nConduct Weekly recovery Committees with all Stakeholders within the Region.\\nEnsure Team\u2019s participation and every Credit related activity (Field Clinic, Credit Campaign) within the region of coverage.\\nIn collaboration with the Business Stakeholders department, will work with our customers to understand their needs and provide improvement to seamless and better payment channel in the zone\/region.\\nManage additional ad hoc tasks as assigned by Customer Finance Department.\\nQualification\\nHND \/ B.Sc Degree or Diploma in a relevant field.\\nExperience:\\n2- 4 years working in similar renewable energy or related field experience is a plus.\\n2 - 3 years\u2019 experience as a Loan recovery Manager is an added advantage\\nExperience in leading a team, and ability to work with and manage a dispersed team in rural communities.\\nKnowledge and skills:\\nHighly Skilled in customer relations, negotiations and problem solving.\\nAbility to build relationships with colleagues, cross-functional counterparts, external business partners and other middle managers\\nStong Analytical skills.\\nPay attention to details.\\nA good proficiency of Data Analytics Tools (Tableau, SQL, Microsoft Excel).\\nLanguage(s):\\nEnglish.\", \"datePosted\": \"2026-07-09\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Ignite Energy Access\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Cross River\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-07-23T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Ignite Energy Access<\/p>\n<p><strong>Location:<\/strong> Cross River<\/p>\n<p><strong>Job Type:<\/strong> Full-time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-23<\/p>\n<h3>Job Description<\/h3>\n<p>Job Purpose \/ Mission<br \/>Ignite Energy Access is looking for a dynamic, highly motivated and disciplined Customer Finance Zonal Team Lead with a passion for Recovery, Stakeholder\u2019s management, entrepreneurship, renewable energy and financial inclusion.<br \/>This position is a key role within the Customer Finance Department of a fast-paced start up on the front lines of renewable energy and mobile payment technology.<br \/>This role requires individuals to work under limited supervision, perform duties associated with locating unreachable customers, direct interaction with customers, and where necessary, deactivating non-paying customers while giving good customer experience.<br \/>Key Responsibilities<br \/>Target Fulfillment and Performance Management:<br \/>Reach a minimum of all quantitative and qualitative targets set by the customer finance department on Bounce backs, Reactivations and Repossession.<br \/>Keep the Write-off Value within an acceptable threshold as defined by the Customer<br \/>Finance Department:<br \/>Develop a scalable credit portfolio maintenance and recovery process for the Region.<br \/>Monthly performance review and training for performance improvement with the Customer finance representative team within the region.<br \/>Manage repayment Payment integration within the respective regions.<br \/>Recruitment and Training:<br \/>Recruit and maintain Collection agents that will drive the achievement of the set target.<br \/>Conduct Credit Training activities for Each region on recovery activities.<br \/>Recruit and maintain Collection agents that will drive the achievement of the set target<br \/>Analyze credit data on sales results and develop operational plans and to address performance gaps and improvement.<br \/>Credit Compliance and Credit Culture:<br \/>Facilitate Usage and implementation of Credit Management Tools within the Region.<br \/>Carry out Credit assessment check and make informed credit decision for High End Kits.<br \/>Conduct Credit compliance during field visits to all regions.<br \/>Carry out on the spot assessment of Credit compliance of the field team.<br \/>Analyze credit data on sales results and develop operational plans and to address performance gaps and improvement.<br \/>Stakeholders Management:<br \/>Reach all quantitative and qualitative targets set by the customer finance department on Late to first payment, bounce backs, Repossession and Payment Agents.<br \/>Carry out a quarterly credit Campaign that keeps all Credit metrics within acceptable threshold.<br \/>Conduct Weekly recovery Committees with all Stakeholders within the Region.<br \/>Ensure Team\u2019s participation and every Credit related activity (Field Clinic, Credit Campaign) within the region of coverage.<br \/>In collaboration with the Business Stakeholders department, will work with our customers to understand their needs and provide improvement to seamless and better payment channel in the zone\/region.<br \/>Manage additional ad hoc tasks as assigned by Customer Finance Department.<br \/>Qualification<br \/>HND \/ B.Sc Degree or Diploma in a relevant field.<br \/>Experience:<br \/>2- 4 years working in similar renewable energy or related field experience is a plus.<br \/>2 &#8211; 3 years\u2019 experience as a Loan recovery Manager is an added advantage<br \/>Experience in leading a team, and ability to work with and manage a dispersed team in rural communities.<br \/>Knowledge and skills:<br \/>Highly Skilled in customer relations, negotiations and problem solving.<br \/>Ability to build relationships with colleagues, cross-functional counterparts, external business partners and other middle managers<br \/>Stong Analytical skills.<br \/>Pay attention to details.<br \/>A good proficiency of Data Analytics Tools (Tableau, SQL, Microsoft Excel).<br \/>Language(s):<br \/>English.<\/p>\n<h3>How to Apply<\/h3>\n<p>Send application to talent-ng@igniteaccess.com<\/p>\n<p><a href=\"mailto:talent-ng@igniteaccess.com\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: HotNigerianJobs<\/small><\/p>\n<p><!-- job-expiry: 2026-07-23 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Ignite Energy Access Location: Cross River Job Type: Full-time Apply Before: 2026-07-23 Job Description Job Purpose \/ MissionIgnite Energy Access is looking for a dynamic, highly motivated and disciplined Customer Finance Zonal Team Lead with a passion for Recovery, Stakeholder\u2019s management, entrepreneurship, renewable energy and financial inclusion.This position is a key role within the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[181,13],"tags":[228,230,475,18],"class_list":["post-1115","post","type-post","status-publish","format-standard","hentry","category-cross-river","category-jobs","tag-full-time-2","tag-hotnigerianjobs","tag-ignite-energy-access","tag-job-listing"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=1115"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1115\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=1115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=1115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=1115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}