{"id":1116,"date":"2026-07-14T20:48:07","date_gmt":"2026-07-14T20:48:07","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/phone-collections-officer\/"},"modified":"2026-07-14T20:48:07","modified_gmt":"2026-07-14T20:48:07","slug":"phone-collections-officer","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/lagos\/phone-collections-officer\/","title":{"rendered":"Phone Collections Officer"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Phone Collections Officer\", \"description\": \"Job Summary\\nThe Phone Collections Officer will be responsible for contacting customers with overdue loan obligations, negotiating repayment arrangements, and ensuring timely recovery of outstanding balances while maintaining a positive customer experience.\\nKey Responsibilities\\nContact customers regarding overdue loan repayments\\nNegotiate repayment plans and follow up on payment commitments\\nEducate customers on available payment options\\nMaintain accurate records of customer interactions and payment status\\nRequirements\\nPrevious experience in collections, customer service, call center, or loan recovery is an advantage\\nStrong communication and negotiation skills\\nGood record-keeping and attention to detail.\", \"datePosted\": \"2026-07-09\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Palmpay Limited\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Lagos\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-07-18T23:59:59\", \"employmentType\": \"CONTRACTOR\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Palmpay Limited<\/p>\n<p><strong>Location:<\/strong> Lagos<\/p>\n<p><strong>Job Type:<\/strong> Contract<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-18<\/p>\n<h3>Job Description<\/h3>\n<p>Job Summary<br \/>The Phone Collections Officer will be responsible for contacting customers with overdue loan obligations, negotiating repayment arrangements, and ensuring timely recovery of outstanding balances while maintaining a positive customer experience.<br \/>Key Responsibilities<br \/>Contact customers regarding overdue loan repayments<br \/>Negotiate repayment plans and follow up on payment commitments<br \/>Educate customers on available payment options<br \/>Maintain accurate records of customer interactions and payment status<br \/>Requirements<br \/>Previous experience in collections, customer service, call center, or loan recovery is an advantage<br \/>Strong communication and negotiation skills<br \/>Good record-keeping and attention to detail.<\/p>\n<h3>How to Apply<\/h3>\n<p>Send application to otumunye.flourish@flexi-bank.com<\/p>\n<p><a href=\"mailto:otumunye.flourish@flexi-bank.com\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: HotNigerianJobs<\/small><\/p>\n<p><!-- job-expiry: 2026-07-18 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Palmpay Limited Location: Lagos Job Type: Contract Apply Before: 2026-07-18 Job Description Job SummaryThe Phone Collections Officer will be responsible for contacting customers with overdue loan obligations, negotiating repayment arrangements, and ensuring timely recovery of outstanding balances while maintaining a positive customer experience.Key ResponsibilitiesContact customers regarding overdue loan repaymentsNegotiate repayment plans and follow up [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,21],"tags":[66,230,18,476],"class_list":["post-1116","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lagos","tag-contract","tag-hotnigerianjobs","tag-job-listing","tag-palmpay-limited"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=1116"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1116\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=1116"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=1116"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=1116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}