{"id":1659,"date":"2026-07-18T06:41:38","date_gmt":"2026-07-18T06:41:38","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/hod-domestic-switching-terminals-operations\/"},"modified":"2026-07-18T06:41:38","modified_gmt":"2026-07-18T06:41:38","slug":"hod-domestic-switching-terminals-operations","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/lagos\/hod-domestic-switching-terminals-operations\/","title":{"rendered":"HOD, Domestic Switching &#038; Terminals Operations"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"HOD, Domestic Switching & Terminals Operations\", \"description\": \"Job Objective\\nTo lead and oversee the domestic switching and terminal operations of the company, ensuring seamless processing, routing, settlement, and reconciliation of all card, POS, and e-payment transactions across the fintech\u2019s platforms.\\nThe role ensures system reliability, operational efficiency, regulatory compliance, and exceptional service delivery within the local switching and payment terminal ecosystem.\\nThe position plays a key role in maintaining high transaction success rates, minimal downtime, and full compliance with CBN, NIBSS, and card scheme standards, while driving innovation and process optimization across the value chain.\\nDuties and Responsibilities\\nTBH Operations:\\nSwitching Operations Management:\\nOversee end-to-end domestic transaction switching, routing, and authorization across multiple channels POS, Web, Mobile, ATM, QR.\\nEnsure real-time monitoring, uptime management, and performance optimization of the switching platform.\\nCoordinate with technology, infrastructure, and network partners to maintain robust transaction throughput and reduce latency.\\nManage integration and certification processes with banks, aggregators, and payment partners.\\nDrive continuous improvement initiatives to enhance transaction reliability and customer experience.\\nTerminal POS Operations Oversight:\\nSupervise all aspects of POS and terminal lifecycle management \u2014 deployment, activation, monitoring, firmware updates, and maintenance.\\nImplement terminal performance metrics to track uptime, transaction success rates, and field efficiency.\\nEnsure effective coordination between terminal vendors, acquirers, and PTSA partners for smooth operations.\\nDrive merchant satisfaction through reliable terminal performance and quick resolution of technical or transactional issues.\\nSettlement, Reconciliation & Dispute Resolution:\\nOversee daily settlement and reconciliation of all POS and card transactions with partner banks and processors.\\nEnsure accurate postings, error-free reconciliations, and prompt resolution of settlement discrepancies.\\nSupervise chargeback and dispute management in line with card scheme and regulatory timelines.\\nWork closely with Finance, Risk, and IT to ensure transparency and control over transaction settlements.\\nRisk, Compliance & Regulatory Adherence:\\nEnsure strict compliance with CBN PTSP\/PTSA regulations, NIBSS standards, and othern applicable industry requirements.\\nMaintain robust operational controls to mitigate fraud, data breaches, and transaction risks.\\nAddress audit queries, coordinate compliance reviews, and ensure implementation of corrective actions.\\nMaintain accurate and up-to-date documentation for CBN and NIBSS audits.\\nTechnology & Process Innovation:\\nCollaborate with the Engineering\/IT team to enhance the switching architecture, APIs, and transaction monitoring tools.\\nChampion process automation, system monitoring dashboards, and data-driven decisionmaking tools.\\nParticipate in UAT, system releases, and new product deployments to ensure operational readiness.\\nDrive innovation that supports scalability, redundancy, and service resilience in switching infrastructure.\\nLeadership & Team Management:\\nLead and mentor the Switching and Terminal Operations team, ensuring clarity of roles.\\nKey Performance Indicators\\nTransaction uptime and switching success rate.\\nAccuracy and timeliness of settlements and reconciliations.\\nDowntime frequency and recovery turnaround time TTR.\\nReduction in failed transactions, chargebacks, and exceptions.\\nCompliance audit scores and incident reduction.\\nMerchant and partner satisfaction ratings\\nRequirements\\nEducation:\\nFirst Degree in Computer Science, Information Systems, Finance, or related field Master\u2019s or MBA preferred.\\nOthers:\\nProven knowledge of payment system infrastructure, ISO 8583 standards, card scheme operations, and NIBSS interfaces.\\nExperience managing POS networks, switching engines, and API integrations.\\nStrong understanding of CBN and NIBSS regulations, settlement cycles, and transaction routing processes.\\nExperience:\\nMinimum of 10 years\u2019 experience in payment operations, switching, or electronic banking, with at least 3 years in a leadership role within a fintech or PSP environment.\", \"datePosted\": \"2026-07-18\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Unified Payment Services Limited\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Lagos\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-08-01T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Unified Payment Services Limited<\/p>\n<p><strong>Location:<\/strong> Lagos<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-01<\/p>\n<h3>Job Description<\/h3>\n<p>Job Objective<br \/>To lead and oversee the domestic switching and terminal operations of the company, ensuring seamless processing, routing, settlement, and reconciliation of all card, POS, and e-payment transactions across the fintech\u2019s platforms.<br \/>The role ensures system reliability, operational efficiency, regulatory compliance, and exceptional service delivery within the local switching and payment terminal ecosystem.<br \/>The position plays a key role in maintaining high transaction success rates, minimal downtime, and full compliance with CBN, NIBSS, and card scheme standards, while driving innovation and process optimization across the value chain.<br \/>Duties and Responsibilities<br \/>TBH Operations:<br \/>Switching Operations Management:<br \/>Oversee end-to-end domestic transaction switching, routing, and authorization across multiple channels POS, Web, Mobile, ATM, QR.<br \/>Ensure real-time monitoring, uptime management, and performance optimization of the switching platform.<br \/>Coordinate with technology, infrastructure, and network partners to maintain robust transaction throughput and reduce latency.<br \/>Manage integration and certification processes with banks, aggregators, and payment partners.<br \/>Drive continuous improvement initiatives to enhance transaction reliability and customer experience.<br \/>Terminal POS Operations Oversight:<br \/>Supervise all aspects of POS and terminal lifecycle management \u2014 deployment, activation, monitoring, firmware updates, and maintenance.<br \/>Implement terminal performance metrics to track uptime, transaction success rates, and field efficiency.<br \/>Ensure effective coordination between terminal vendors, acquirers, and PTSA partners for smooth operations.<br \/>Drive merchant satisfaction through reliable terminal performance and quick resolution of technical or transactional issues.<br \/>Settlement, Reconciliation &#038; Dispute Resolution:<br \/>Oversee daily settlement and reconciliation of all POS and card transactions with partner banks and processors.<br \/>Ensure accurate postings, error-free reconciliations, and prompt resolution of settlement discrepancies.<br \/>Supervise chargeback and dispute management in line with card scheme and regulatory timelines.<br \/>Work closely with Finance, Risk, and IT to ensure transparency and control over transaction settlements.<br \/>Risk, Compliance &#038; Regulatory Adherence:<br \/>Ensure strict compliance with CBN PTSP\/PTSA regulations, NIBSS standards, and othern applicable industry requirements.<br \/>Maintain robust operational controls to mitigate fraud, data breaches, and transaction risks.<br \/>Address audit queries, coordinate compliance reviews, and ensure implementation of corrective actions.<br \/>Maintain accurate and up-to-date documentation for CBN and NIBSS audits.<br \/>Technology &#038; Process Innovation:<br \/>Collaborate with the Engineering\/IT team to enhance the switching architecture, APIs, and transaction monitoring tools.<br \/>Champion process automation, system monitoring dashboards, and data-driven decisionmaking tools.<br \/>Participate in UAT, system releases, and new product deployments to ensure operational readiness.<br \/>Drive innovation that supports scalability, redundancy, and service resilience in switching infrastructure.<br \/>Leadership &#038; Team Management:<br \/>Lead and mentor the Switching and Terminal Operations team, ensuring clarity of roles.<br \/>Key Performance Indicators<br \/>Transaction uptime and switching success rate.<br \/>Accuracy and timeliness of settlements and reconciliations.<br \/>Downtime frequency and recovery turnaround time TTR.<br \/>Reduction in failed transactions, chargebacks, and exceptions.<br \/>Compliance audit scores and incident reduction.<br \/>Merchant and partner satisfaction ratings<br \/>Requirements<br \/>Education:<br \/>First Degree in Computer Science, Information Systems, Finance, or related field Master\u2019s or MBA preferred.<br \/>Others:<br \/>Proven knowledge of payment system infrastructure, ISO 8583 standards, card scheme operations, and NIBSS interfaces.<br \/>Experience managing POS networks, switching engines, and API integrations.<br \/>Strong understanding of CBN and NIBSS regulations, settlement cycles, and transaction routing processes.<br \/>Experience:<br \/>Minimum of 10 years\u2019 experience in payment operations, switching, or electronic banking, with at least 3 years in a leadership role within a fintech or PSP environment.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified candidates should send their CV to: recruitment@up-ng.com using the Job Title as the subject of the mail.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"mailto:recruitment@up-ng.com\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-01 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Unified Payment Services Limited Location: Lagos Job Type: Full Time Apply Before: 2026-08-01 Job Description Job ObjectiveTo lead and oversee the domestic switching and terminal operations of the company, ensuring seamless processing, routing, settlement, and reconciliation of all card, POS, and e-payment transactions across the fintech\u2019s platforms.The role ensures system reliability, operational efficiency, regulatory [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,21],"tags":[51,18,17,635],"class_list":["post-1659","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lagos","tag-full-time","tag-job-listing","tag-myjobmag","tag-unified-payment-services-limited"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=1659"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1659\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=1659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=1659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=1659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}