{"id":1738,"date":"2026-07-18T07:16:12","date_gmt":"2026-07-18T07:16:12","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/sales-operations-officer\/"},"modified":"2026-07-18T07:16:12","modified_gmt":"2026-07-18T07:16:12","slug":"sales-operations-officer","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/lagos\/sales-operations-officer\/","title":{"rendered":"Sales Operations Officer"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Sales Operations Officer\", \"description\": \"Job Summary\\nJamara Operations Limited is a leading player in the home appliances sector, committed to delivering quality products and exceptional service to our customers. We are seeking a highly organized and detail-oriented\\nSales Operations Officer\\nto join our dynamic team.\\nIn this role, you will serve as the critical bridge between our\\nSales\\n,\\nWarehouse\\n, and\\nLogistics\\nteams. Your primary objective is to ensure that customer orders are processed accurately, fulfilled promptly, and delivered seamlessly. You will be responsible for optimizing order-to-delivery workflows, maintaining data integrity, and resolving operational bottlenecks to enhance customer satisfaction and operational efficiency.\\nKey Responsibilities\\nOrder Management & Fulfillment\\nOversee the end-to-end order processing cycle, from order entry to final delivery confirmation.\\nValidate sales orders for accuracy, pricing, discounts, and credit terms before releasing them to the warehouse.\\nPrioritize and schedule orders based on customer promise dates, stock availability, and delivery capacity.\\nMonitor real-time order status and proactively communicate updates or delays to the sales team and customers.\\nCross-Functional Coordination\\nAct as the primary liaison between the Sales team, Warehouse, and Logistics to ensure smooth workflow and information flow.\\nCoordinate with the warehouse team to confirm stock availability, allocate inventory, and prioritize picking and packing schedules.\\nWork with logistics partners to schedule deliveries, optimize routes, and resolve last-mile delivery issues.\\nFacilitate daily operations huddles to align on priorities, exceptions, and urgent customer requests.\\nProcess Optimization & Reporting\\nIdentify bottlenecks in the order-to-delivery process and recommend improvements to reduce lead times and errors.\\nMaintain and update order tracking dashboards, providing daily\/weekly reports on order status, fulfillment rates, and delivery performance.\\nTrack key performance indicators KPIs such as order accuracy, on-time delivery, backlog levels, and return rates.\\nPartner with IT and operations teams to enhance system automation and data flow between CRM, WMS, and TMS platforms.\\nCustomer Experience Support\\nResolve order-related escalations from the sales team, including stock discrepancies, damaged goods, and delivery rescheduling.\\nEnsure all post-sales documentation invoices, delivery notes, waybills is accurate and properly filed.\\nSupport the sales team with real-time inventory visibility to enable accurate customer commitments.\\nQualifications & Requirements\\nEducation\\nBachelor\u2019s degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or a related field.\\nExperience\\nMinimum\\n3\u20135 years\\nof experience in sales operations, order management, supply chain coordination, or logistics, preferably within the\\nhome appliances, FMCG, or retail distribution\\nsector.\\nProven track record of working effectively with cross-functional teams Sales, Warehouse, Logistics.\\nTechnical Skills\\nProficiency in\\nERP systems\\ne.g., SAP, Oracle, Microsoft Dynamics and\\norder management software\\n.\\nAdvanced Microsoft Excel skills pivot tables, VLOOKUP, data modeling.\\nExperience with warehouse management systems WMS and transportation management systems TMS is a strong advantage.\\nSoft Skills & Competencies\\nStrong analytical and problem-solving skills\\n\u2013 ability to diagnose operational gaps and implement practical solutions.\\nExcellent communication and interpersonal skills\\n\u2013 capable of influencing and collaborating with diverse teams.\\nHigh attention to detail\\n\u2013 accuracy in order processing and data entry is non-negotiable.\\nAbility to work under pressure\\n\u2013 thrives in a fast-paced environment with tight deadlines and high order volumes.\\nCustomer-centric mindset\\n\u2013 always prioritizes the end-customer experience.\\nProactive and self-driven\\n\u2013 takes initiative to improve processes without waiting for instructions.\", \"datePosted\": \"2026-07-17\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Jamara Operations Limited\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Lagos\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-07-31T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Jamara Operations Limited<\/p>\n<p><strong>Location:<\/strong> Lagos<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-31<\/p>\n<h3>Job Description<\/h3>\n<p>Job Summary<br \/>Jamara Operations Limited is a leading player in the home appliances sector, committed to delivering quality products and exceptional service to our customers. We are seeking a highly organized and detail-oriented<br \/>Sales Operations Officer<br \/>to join our dynamic team.<br \/>In this role, you will serve as the critical bridge between our<br \/>Sales<br \/>,<br \/>Warehouse<br \/>, and<br \/>Logistics<br \/>teams. Your primary objective is to ensure that customer orders are processed accurately, fulfilled promptly, and delivered seamlessly. You will be responsible for optimizing order-to-delivery workflows, maintaining data integrity, and resolving operational bottlenecks to enhance customer satisfaction and operational efficiency.<br \/>Key Responsibilities<br \/>Order Management &#038; Fulfillment<br \/>Oversee the end-to-end order processing cycle, from order entry to final delivery confirmation.<br \/>Validate sales orders for accuracy, pricing, discounts, and credit terms before releasing them to the warehouse.<br \/>Prioritize and schedule orders based on customer promise dates, stock availability, and delivery capacity.<br \/>Monitor real-time order status and proactively communicate updates or delays to the sales team and customers.<br \/>Cross-Functional Coordination<br \/>Act as the primary liaison between the Sales team, Warehouse, and Logistics to ensure smooth workflow and information flow.<br \/>Coordinate with the warehouse team to confirm stock availability, allocate inventory, and prioritize picking and packing schedules.<br \/>Work with logistics partners to schedule deliveries, optimize routes, and resolve last-mile delivery issues.<br \/>Facilitate daily operations huddles to align on priorities, exceptions, and urgent customer requests.<br \/>Process Optimization &#038; Reporting<br \/>Identify bottlenecks in the order-to-delivery process and recommend improvements to reduce lead times and errors.<br \/>Maintain and update order tracking dashboards, providing daily\/weekly reports on order status, fulfillment rates, and delivery performance.<br \/>Track key performance indicators KPIs such as order accuracy, on-time delivery, backlog levels, and return rates.<br \/>Partner with IT and operations teams to enhance system automation and data flow between CRM, WMS, and TMS platforms.<br \/>Customer Experience Support<br \/>Resolve order-related escalations from the sales team, including stock discrepancies, damaged goods, and delivery rescheduling.<br \/>Ensure all post-sales documentation invoices, delivery notes, waybills is accurate and properly filed.<br \/>Support the sales team with real-time inventory visibility to enable accurate customer commitments.<br \/>Qualifications &#038; Requirements<br \/>Education<br \/>Bachelor\u2019s degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or a related field.<br \/>Experience<br \/>Minimum<br \/>3\u20135 years<br \/>of experience in sales operations, order management, supply chain coordination, or logistics, preferably within the<br \/>home appliances, FMCG, or retail distribution<br \/>sector.<br \/>Proven track record of working effectively with cross-functional teams Sales, Warehouse, Logistics.<br \/>Technical Skills<br \/>Proficiency in<br \/>ERP systems<br \/>e.g., SAP, Oracle, Microsoft Dynamics and<br \/>order management software<br \/>.<br \/>Advanced Microsoft Excel skills pivot tables, VLOOKUP, data modeling.<br \/>Experience with warehouse management systems WMS and transportation management systems TMS is a strong advantage.<br \/>Soft Skills &#038; Competencies<br \/>Strong analytical and problem-solving skills<br \/>\u2013 ability to diagnose operational gaps and implement practical solutions.<br \/>Excellent communication and interpersonal skills<br \/>\u2013 capable of influencing and collaborating with diverse teams.<br \/>High attention to detail<br \/>\u2013 accuracy in order processing and data entry is non-negotiable.<br \/>Ability to work under pressure<br \/>\u2013 thrives in a fast-paced environment with tight deadlines and high order volumes.<br \/>Customer-centric mindset<br \/>\u2013 always prioritizes the end-customer experience.<br \/>Proactive and self-driven<br \/>\u2013 takes initiative to improve processes without waiting for instructions.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified candidates should forward their CV to: career@jmglimited.com using the position as subject of email.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"mailto:career@jmglimited.com\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-31 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Jamara Operations Limited Location: Lagos Job Type: Full Time Apply Before: 2026-07-31 Job Description Job SummaryJamara Operations Limited is a leading player in the home appliances sector, committed to delivering quality products and exceptional service to our customers. We are seeking a highly organized and detail-orientedSales Operations Officerto join our dynamic team.In this role, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,21],"tags":[51,124,18,17],"class_list":["post-1738","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lagos","tag-full-time","tag-jamara-operations-limited","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=1738"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1738\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=1738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=1738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=1738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}