{"id":1811,"date":"2026-07-18T07:47:41","date_gmt":"2026-07-18T07:47:41","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/head-payment-services\/"},"modified":"2026-07-18T07:47:41","modified_gmt":"2026-07-18T07:47:41","slug":"head-payment-services","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/lagos\/head-payment-services\/","title":{"rendered":"Head Payment Services"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Head Payment Services\", \"description\": \"JOB PURPOSE:\\nThe position reports Group Head, Payment Services and is responsible for the profitability and overall customer satisfaction for the Bank\u2019s Payment Services\/ Solution. The Head, Payment Services is responsible for all aspect of the Payment services Business and is therefore accountable for sourcing, collating and high-level evaluation of product concepts and requirements\\nTo grow and acquire customer base merchant acquisition, microfinance banks, neo-banks, non-bank Financial Institutions, e-commerce and other commercial and corporate business base and grow transaction counts and volume from time to time.\\nManage sales strategies and the various platforms used to conduct digital sales and increase market share from time to time.\\nJOB RESPONSIBILITIES:\\nBusiness and Financial Performance:\\nMerchant Services:\\nIncome Generation and deposit mobilisation\\nAcquire and Manage Billers\/Merchant On-boarding process. Identify and sign new partnerships.\\nWin new businesses from clients and manage relationship with clients to grow the existing business\\nPrompt deployment and proper maintenance of POS Terminals\/Telephone POS and preparing monthly report showing the various income lines which is presented to management\\nDevelop strategies and implement same to deepen product penetration and increase product market share in Nigeria\\nFind and assess business opportunities in assigned channels and market\\nRelationship team and merchant training on the use of electronic channels payment and collections\\nAnalyze and guide sales network on quality leads generated per product across applicable market sectors\\nEstablish and maintain excellent working relationship with support teams e.g. settlement team, Clearing, Information Technology etc.\\nDevelop and deliver the marketing strategies and operational plan for achieving growth objectives for revenue and profit for the Acquiring Business\\nDevelop a rapport with strategic\/key clients, set targets for sales Network Team and provide support that will continually improve the business relationship.\\nUpdates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.\\nManage the relationship and performance of Third-Party Processors TPPs, Payment Terminal Service Providers PTSPs and other relevant vendors.\\nPerform industry analysis and research to identify business opportunities to grow the collections of Hope PS Bank.\\nProvide feedback from merchants and market feedback to meet market demands and generate product development ideas.\\nKeep abreast of trends and developments in digital financial services markets, products features, best practices and operational excellence.\\nLearning what the competition is doing in terms of customer pricing, experience in the local market, their alliances, credibility etc.\\nE-Commerce:\\nDevelop and manage strategies to\/and Acquire Merchants for the Banks e-commerce platforms and solutions\\nDevelop innovative solutions and products tailored to specific needs of the markets\\nManage existing relationship with clients to increase the share of wallets of the clients.\\nCarry out strategic online marketing plans of the bank\\nManage the overall user experience including site navigation, content development and promotional campaigns\\nCreate engaging content for a variety of mediums including web, social media and more\\nEnsuring an appropriate design, programming, and testing of the bank\u2019s online based activities.\\nAnalysis of the e-commerce related performance.\\nDevising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.\\nCreating frameworks that transform our social media sites\u00a0into\u00a0highly\u00a0profitable\u00a0platforms.\\nAnalyzing traffic to inform website maintenance and the\u00a0effectiveness\u00a0of\u00a0Hope marketplace.\\nProcess, Control and Operational Performance:\\nUtilize the internal control system in place to minimize operational losses and monitor its adequacy and effectiveness\\nLeadership:\\nMotivate and lead team to achieve consistent profitability in line with approved KPIs\\nConduct regular people performance and productivity reviews\\nBuild healthy talent pipeline\\nStrategically align with the bank\u2019s execution plan for best-in-class digital solutions delivery\\nRelationship Management\\nDrive customer service excellence\\nEstablish and sustain a customer-centric business culture, leveraging on technology\\nEnsure high customer satisfaction as measured and monitored through Customer feedback surveys\\nGovernance\\nAwareness and understanding of the regulatory framework, in which the business operates, and the regulatory requirements and expectations relevant to this role\\nResponsible for delivering effective governance, capability to challenge stakeholders effectively; and willingness to work with any local regulators in an open and cooperative manner.\\nOthers as maybe assigned.\\nEDUCATIONAL QUALIFICATIONS:\\nMinimum of first\", \"datePosted\": \"2026-07-17\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Hope Payment Service Bank\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Lagos\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-07-24T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Hope Payment Service Bank<\/p>\n<p><strong>Location:<\/strong> Lagos<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-24<\/p>\n<h3>Job Description<\/h3>\n<p>JOB PURPOSE:<br \/>The position reports Group Head, Payment Services and is responsible for the profitability and overall customer satisfaction for the Bank\u2019s Payment Services\/ Solution. The Head, Payment Services is responsible for all aspect of the Payment services Business and is therefore accountable for sourcing, collating and high-level evaluation of product concepts and requirements<br \/>To grow and acquire customer base merchant acquisition, microfinance banks, neo-banks, non-bank Financial Institutions, e-commerce and other commercial and corporate business base and grow transaction counts and volume from time to time.<br \/>Manage sales strategies and the various platforms used to conduct digital sales and increase market share from time to time.<br \/>JOB RESPONSIBILITIES:<br \/>Business and Financial Performance:<br \/>Merchant Services:<br \/>Income Generation and deposit mobilisation<br \/>Acquire and Manage Billers\/Merchant On-boarding process. Identify and sign new partnerships.<br \/>Win new businesses from clients and manage relationship with clients to grow the existing business<br \/>Prompt deployment and proper maintenance of POS Terminals\/Telephone POS and preparing monthly report showing the various income lines which is presented to management<br \/>Develop strategies and implement same to deepen product penetration and increase product market share in Nigeria<br \/>Find and assess business opportunities in assigned channels and market<br \/>Relationship team and merchant training on the use of electronic channels payment and collections<br \/>Analyze and guide sales network on quality leads generated per product across applicable market sectors<br \/>Establish and maintain excellent working relationship with support teams e.g. settlement team, Clearing, Information Technology etc.<br \/>Develop and deliver the marketing strategies and operational plan for achieving growth objectives for revenue and profit for the Acquiring Business<br \/>Develop a rapport with strategic\/key clients, set targets for sales Network Team and provide support that will continually improve the business relationship.<br \/>Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.<br \/>Manage the relationship and performance of Third-Party Processors TPPs, Payment Terminal Service Providers PTSPs and other relevant vendors.<br \/>Perform industry analysis and research to identify business opportunities to grow the collections of Hope PS Bank.<br \/>Provide feedback from merchants and market feedback to meet market demands and generate product development ideas.<br \/>Keep abreast of trends and developments in digital financial services markets, products features, best practices and operational excellence.<br \/>Learning what the competition is doing in terms of customer pricing, experience in the local market, their alliances, credibility etc.<br \/>E-Commerce:<br \/>Develop and manage strategies to\/and Acquire Merchants for the Banks e-commerce platforms and solutions<br \/>Develop innovative solutions and products tailored to specific needs of the markets<br \/>Manage existing relationship with clients to increase the share of wallets of the clients.<br \/>Carry out strategic online marketing plans of the bank<br \/>Manage the overall user experience including site navigation, content development and promotional campaigns<br \/>Create engaging content for a variety of mediums including web, social media and more<br \/>Ensuring an appropriate design, programming, and testing of the bank\u2019s online based activities.<br \/>Analysis of the e-commerce related performance.<br \/>Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.<br \/>Creating frameworks that transform our social media sites\u00a0into\u00a0highly\u00a0profitable\u00a0platforms.<br \/>Analyzing traffic to inform website maintenance and the\u00a0effectiveness\u00a0of\u00a0Hope marketplace.<br \/>Process, Control and Operational Performance:<br \/>Utilize the internal control system in place to minimize operational losses and monitor its adequacy and effectiveness<br \/>Leadership:<br \/>Motivate and lead team to achieve consistent profitability in line with approved KPIs<br \/>Conduct regular people performance and productivity reviews<br \/>Build healthy talent pipeline<br \/>Strategically align with the bank\u2019s execution plan for best-in-class digital solutions delivery<br \/>Relationship Management<br \/>Drive customer service excellence<br \/>Establish and sustain a customer-centric business culture, leveraging on technology<br \/>Ensure high customer satisfaction as measured and monitored through Customer feedback surveys<br \/>Governance<br \/>Awareness and understanding of the regulatory framework, in which the business operates, and the regulatory requirements and expectations relevant to this role<br \/>Responsible for delivering effective governance, capability to challenge stakeholders effectively; and willingness to work with any local regulators in an open and cooperative manner.<br \/>Others as maybe assigned.<br \/>EDUCATIONAL QUALIFICATIONS:<br \/>Minimum of first degree is required while master\u2019s degree and professional qualification or accreditation is desirable<br \/>Functional knowledge of digital channels and emerging payments,<br \/>A sound analysis of current market\/ competitive positioning<br \/>Strong interpersonal, influencing and communication skills.<br \/>SKILLS NECESSARY FOR JOB FUNCTION:<br \/>Good knowledge of MS Office.<br \/>Analytical Skills<br \/>Results-oriented\/self-motivated<br \/>Goal seeker<br \/>Ability to multitask<br \/>Initiative\/Creative<br \/>Detail oriented<br \/>Ability to identify and implement business projects<br \/>Excellent presentation skills<br \/>Good Communication skills &#8211; verbal and written<br \/>EXPERIENCE:<br \/>Minimum of 10 years post-graduation experience in Banking, Mobile Money, Aggregators, Telcos, FMCG, Micro Finance, Banking\/Financial Services sectors.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified candidates should forward their CV to: recruitment@hopepsbank.com using the position as subject of email.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"mailto:recruitment@hopepsbank.com\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-24 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Hope Payment Service Bank Location: Lagos Job Type: Full Time Apply Before: 2026-07-24 Job Description JOB PURPOSE:The position reports Group Head, Payment Services and is responsible for the profitability and overall customer satisfaction for the Bank\u2019s Payment Services\/ Solution. The Head, Payment Services is responsible for all aspect of the Payment services Business and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,21],"tags":[51,692,18,17],"class_list":["post-1811","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lagos","tag-full-time","tag-hope-payment-service-bank","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=1811"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1811\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=1811"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=1811"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=1811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}