{"id":1884,"date":"2026-07-18T08:20:37","date_gmt":"2026-07-18T08:20:37","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/front-desk-reception-officer\/"},"modified":"2026-07-18T08:20:37","modified_gmt":"2026-07-18T08:20:37","slug":"front-desk-reception-officer","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/maitama\/front-desk-reception-officer\/","title":{"rendered":"Front Desk \/ Reception Officer"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Front Desk \/ Reception Officer\", \"description\": \"Job Summary\\nThe Front Desk \/ Reception Officer serves as the first point of contact for guests, visitors, and clients at a Hospitality Business. This role is responsible for creating a warm, professional, and luxury guest experience while ensuring the smooth coordination of front office operations and guest communication.\\nThe successful candidate will manage guest check-ins and check-outs, reservations, inquiries, bookings, calls, emails, and day-to-day front desk activities while maintaining a high level of professionalism and customer service. The Front Desk Officer will also coordinate with housekeeping, maintenance, kitchen staff, and operations management to ensure apartments are guest-ready and all guest requests are handled efficiently.\\nThis role requires a highly presentable, eloquent, organised, and service-oriented individual who can multitask effectively, maintain composure under pressure, and represent the brand professionally at all times.\\nKey Responsibilities\\nGuest Relations and Customer Service:\\nWelcome and attend to guests and visitors professionally.\\nHandle guest check-in and check-out processes efficiently.\\nRespond to guest inquiries, reservations, and requests promptly.\\nProvide accurate information regarding apartment availability, services, and facilities.\\nEnsure guests receive exceptional hospitality and customer service at all times.\\nHandle complaints and escalate issues appropriately when necessary.\\nFront Desk Administration:\\nManage incoming calls, emails, WhatsApp messages, and guest correspondence.\\nMaintain accurate booking schedules and guest records.\\nProcess payments, invoices, and related documentation where required.\\nCoordinate room allocations and occupancy schedules.\\nEnsure the reception and waiting areas remain neat and presentable.\\nMaintain confidentiality of guest and company information.\\nOperational Coordination:\\nLiaise with housekeeping regarding room readiness and cleaning schedules.\\nCoordinate with maintenance teams on facility-related concerns.\\nCommunicate operational updates to management and relevant departments.\\nSupport daily operational activities and administrative tasks.\\nPerformance Expectations:\\nProfessional handling of guests and visitors.\\nAccurate management of reservations and guest information.\\nTimely response to inquiries and guest concerns.\\nSmooth coordination with operational departments.\\nMaintenance of luxury hospitality standards at the front desk.\\nQualifications and Experience\\nOND \/ HND \/ Bachelor\u2019s Degree in Business Administration, Hospitality Management, or related field preferred.\\nMinimum of 3 years\u2019 experience in front desk, customer service, hospitality, or administrative roles.\\nStrong knowledge of Microsoft Office applications and digital communication tools.\\nExcellent spoken and written English communication skills.\\nCandidate Requirements:\\nMale or Female.\\nMust be highly presentable and well-groomed.\\nStrong communication and interpersonal skills.\\nMust possess confidence, composure, and professionalism.\\nKey Skills and Attributes:\\nEloquence and strong communication ability.\\nCustomer-service orientation.\\nProfessional appearance and conduct.\\nStrong organisational and multitasking skills.\\nAttention to detail and accuracy.\\nAbility to\u00a0work\u00a0under pressure.\\nStrong interpersonal skills and emotional intelligence.\\nWorking Conditions:\\nFull-time role based in Maitama, Abuja.\\nWorking hours are 8:30 AM \u2013 6:00 PM.\\nShift flexibility may occasionally be required.\\nFast-paced hospitality environment requiring professionalism and responsiveness.\", \"datePosted\": \"2026-07-16\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Ren San & Co.\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Maitama\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-07-23T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Ren San &#038; Co.<\/p>\n<p><strong>Location:<\/strong> Maitama<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-23<\/p>\n<h3>Job Description<\/h3>\n<p>Job Summary<br \/>The Front Desk \/ Reception Officer serves as the first point of contact for guests, visitors, and clients at a Hospitality Business. This role is responsible for creating a warm, professional, and luxury guest experience while ensuring the smooth coordination of front office operations and guest communication.<br \/>The successful candidate will manage guest check-ins and check-outs, reservations, inquiries, bookings, calls, emails, and day-to-day front desk activities while maintaining a high level of professionalism and customer service. The Front Desk Officer will also coordinate with housekeeping, maintenance, kitchen staff, and operations management to ensure apartments are guest-ready and all guest requests are handled efficiently.<br \/>This role requires a highly presentable, eloquent, organised, and service-oriented individual who can multitask effectively, maintain composure under pressure, and represent the brand professionally at all times.<br \/>Key Responsibilities<br \/>Guest Relations and Customer Service:<br \/>Welcome and attend to guests and visitors professionally.<br \/>Handle guest check-in and check-out processes efficiently.<br \/>Respond to guest inquiries, reservations, and requests promptly.<br \/>Provide accurate information regarding apartment availability, services, and facilities.<br \/>Ensure guests receive exceptional hospitality and customer service at all times.<br \/>Handle complaints and escalate issues appropriately when necessary.<br \/>Front Desk Administration:<br \/>Manage incoming calls, emails, WhatsApp messages, and guest correspondence.<br \/>Maintain accurate booking schedules and guest records.<br \/>Process payments, invoices, and related documentation where required.<br \/>Coordinate room allocations and occupancy schedules.<br \/>Ensure the reception and waiting areas remain neat and presentable.<br \/>Maintain confidentiality of guest and company information.<br \/>Operational Coordination:<br \/>Liaise with housekeeping regarding room readiness and cleaning schedules.<br \/>Coordinate with maintenance teams on facility-related concerns.<br \/>Communicate operational updates to management and relevant departments.<br \/>Support daily operational activities and administrative tasks.<br \/>Performance Expectations:<br \/>Professional handling of guests and visitors.<br \/>Accurate management of reservations and guest information.<br \/>Timely response to inquiries and guest concerns.<br \/>Smooth coordination with operational departments.<br \/>Maintenance of luxury hospitality standards at the front desk.<br \/>Qualifications and Experience<br \/>OND \/ HND \/ Bachelor\u2019s Degree in Business Administration, Hospitality Management, or related field preferred.<br \/>Minimum of 3 years\u2019 experience in front desk, customer service, hospitality, or administrative roles.<br \/>Strong knowledge of Microsoft Office applications and digital communication tools.<br \/>Excellent spoken and written English communication skills.<br \/>Candidate Requirements:<br \/>Male or Female.<br \/>Must be highly presentable and well-groomed.<br \/>Strong communication and interpersonal skills.<br \/>Must possess confidence, composure, and professionalism.<br \/>Key Skills and Attributes:<br \/>Eloquence and strong communication ability.<br \/>Customer-service orientation.<br \/>Professional appearance and conduct.<br \/>Strong organisational and multitasking skills.<br \/>Attention to detail and accuracy.<br \/>Ability to\u00a0work\u00a0under pressure.<br \/>Strong interpersonal skills and emotional intelligence.<br \/>Working Conditions:<br \/>Full-time role based in Maitama, Abuja.<br \/>Working hours are 8:30 AM \u2013 6:00 PM.<br \/>Shift flexibility may occasionally be required.<br \/>Fast-paced hospitality environment requiring professionalism and responsiveness.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified candidates should send their Applications to: ryanrensan@gmail.com using the Job Title as the subject of the email.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"mailto:ryanrensan@gmail.com\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-23 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Ren San &#038; Co. Location: Maitama Job Type: Full Time Apply Before: 2026-07-23 Job Description Job SummaryThe Front Desk \/ Reception Officer serves as the first point of contact for guests, visitors, and clients at a Hospitality Business. This role is responsible for creating a warm, professional, and luxury guest experience while ensuring the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,179],"tags":[51,18,17],"class_list":["post-1884","post","type-post","status-publish","format-standard","hentry","category-jobs","category-maitama","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=1884"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/1884\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=1884"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=1884"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=1884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}