{"id":2564,"date":"2026-07-21T17:29:46","date_gmt":"2026-07-21T17:29:46","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/member-care-officer\/"},"modified":"2026-07-21T17:29:46","modified_gmt":"2026-07-21T17:29:46","slug":"member-care-officer","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/lagos\/member-care-officer\/","title":{"rendered":"Member Care Officer"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Member Care Officer\", \"description\": \"SUMMARY OF PRINCIPAL ACCOUNTABILITIES & RESPONSIBILITIES\\nMembership Care and Administration\\nSupport the team leader in implementing communication strategies and plans between\\nCIPM and members of all categories and ensure relevant communication channels are deployed.\\nParticipate in the execution of all membership related projects as directed by the team lead.\\nCompile and update the list of members\u2019 due for upgrade.\\nSend letter and Criteria for upgrade to members who are eligible for upgrade.\\nFollow up on members about their upgrade through e-mails, calls and SMS.\\nProcess first level approval via the Examination Route.\\nReview applications, both manual and electronic, for HR Practitioners and Executive route as well as capturing important information of applicants for further review by the membership committee.\\nCapture upgrade application and send it to membership committee for assessment and interview.\\nCommunicate the outcome to applicants within a week after the Assessment by the membership committee.\\nCommunicate the Outcome to applicants within a week after Leadership approval.\\nRespond to enquiries from Members\/Students\/Prospective Members on Membership.\\nTreat various requests from Members and Students as verification of Certificates, preparation of Reference Letter etc.\\nManage and Coordinate the Induction Program for Qualified candidates. Student, HR Practitioners and Executive Route.\\nProvide feedback to both successful and unsuccessful applicants.\\nInvite successful applicants for experiential interview with membership committee Executive route.\\nPrepare membership committee review for leadership final approval.\\nKEY PERFROMANCE INDICATORS\\nOperational Targets\\nMembership\/Stakeholder\\nInternal Business Process\\nOrganizational Capacity\\nExperience\\nHND\/bachelor\u2019s degree in business management\/administration, Social Sciences, Marketing or related discipline\\nQualifications\\nMinimum of 2 years post-graduation experience on a similar role in a reputable organization\\nProfessional membership of CIPM is compulsory.\", \"datePosted\": \"2026-07-20\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Chartered Institute of Personnel Management of Nigeria\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Lagos\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-08-03T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Chartered Institute of Personnel Management of Nigeria<\/p>\n<p><strong>Location:<\/strong> Lagos<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-03<\/p>\n<h3>Job Description<\/h3>\n<p>SUMMARY OF PRINCIPAL ACCOUNTABILITIES &#038; RESPONSIBILITIES<br \/>Membership Care and Administration<br \/>Support the team leader in implementing communication strategies and plans between<br \/>CIPM and members of all categories and ensure relevant communication channels are deployed.<br \/>Participate in the execution of all membership related projects as directed by the team lead.<br \/>Compile and update the list of members\u2019 due for upgrade.<br \/>Send letter and Criteria for upgrade to members who are eligible for upgrade.<br \/>Follow up on members about their upgrade through e-mails, calls and SMS.<br \/>Process first level approval via the Examination Route.<br \/>Review applications, both manual and electronic, for HR Practitioners and Executive route as well as capturing important information of applicants for further review by the membership committee.<br \/>Capture upgrade application and send it to membership committee for assessment and interview.<br \/>Communicate the outcome to applicants within a week after the Assessment by the membership committee.<br \/>Communicate the Outcome to applicants within a week after Leadership approval.<br \/>Respond to enquiries from Members\/Students\/Prospective Members on Membership.<br \/>Treat various requests from Members and Students as verification of Certificates, preparation of Reference Letter etc.<br \/>Manage and Coordinate the Induction Program for Qualified candidates. Student, HR Practitioners and Executive Route.<br \/>Provide feedback to both successful and unsuccessful applicants.<br \/>Invite successful applicants for experiential interview with membership committee Executive route.<br \/>Prepare membership committee review for leadership final approval.<br \/>KEY PERFROMANCE INDICATORS<br \/>Operational Targets<br \/>Membership\/Stakeholder<br \/>Internal Business Process<br \/>Organizational Capacity<br \/>Experience<br \/>HND\/bachelor\u2019s degree in business management\/administration, Social Sciences, Marketing or related discipline<br \/>Qualifications<br \/>Minimum of 2 years post-graduation experience on a similar role in a reputable organization<br \/>Professional membership of CIPM is compulsory.<\/p>\n<h3>How to Apply<\/h3>\n<p>Send your CV quoting appropriate Job title to recruitment@cipmnigeria.org<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"mailto:recruitment@cipmnigeria.org\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-03 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Chartered Institute of Personnel Management of Nigeria Location: Lagos Job Type: Full Time Apply Before: 2026-08-03 Job Description SUMMARY OF PRINCIPAL ACCOUNTABILITIES &#038; RESPONSIBILITIESMembership Care and AdministrationSupport the team leader in implementing communication strategies and plans betweenCIPM and members of all categories and ensure relevant communication channels are deployed.Participate in the execution of all [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,21],"tags":[908,51,18,17],"class_list":["post-2564","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lagos","tag-chartered-institute-of-personnel-management-of-nigeria","tag-full-time","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/2564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=2564"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/2564\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=2564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=2564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=2564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}