{"id":4062,"date":"2026-08-09T14:06:32","date_gmt":"2026-08-09T14:06:32","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/customer-service-sales-representative-bridal\/"},"modified":"2026-08-09T14:06:32","modified_gmt":"2026-08-09T14:06:32","slug":"customer-service-sales-representative-bridal","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/lagos\/customer-service-sales-representative-bridal\/","title":{"rendered":"Customer Service \/ Sales Representative \u2013 Bridal"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Customer Service \/ Sales Representative \u2013 Bridal\", \"description\": \"Job Summary\\nOur client, a reputable bridal fashion house in Ikeja, Lagos, is seeking a confident, customer-focused, and sales-driven Customer Service \/ Sales Representative to join their team.\\nThe ideal candidate will be responsible for creating an exceptional experience for brides and other clients, understanding their needs, recommending suitable bridal products and services, and converting enquiries into sales.\\nThe successful candidate must be comfortable working with customers, following up on leads, and meeting sales targets in a fast-paced fashion environment.\\nKey Responsibilities\\nAttend to customers in-store, via phone, WhatsApp, social media, and other communication channels.\\nWelcome and professionally engage brides, bridal parties, and other customers.\\nUnderstand customers' preferences, budgets, styles, and requirements to recommend suitable products.\\nProvide detailed information about bridal gowns, accessories, fittings, alterations, and other available services.\\nConvert customer enquiries and leads into sales.\\nFollow up with prospective customers to close pending sales and appointments.\\nMaintain strong relationships with existing and prospective customers.\\nHandle customer complaints and enquiries professionally and promptly.\\nCoordinate customer appointments, fittings, and follow-up sessions.\\nMaintain accurate records of customer enquiries, orders, payments, and follow-ups.\\nWork towards achieving assigned sales targets and contributing to overall revenue growth.\\nUpsell and cross-sell relevant products and bridal accessories where appropriate.\\nKeep customers updated on order status, fittings, alterations, and collection dates.\\nCollaborate with the production, styling, and management teams to ensure smooth customer service delivery.\\nMaintain a professional appearance and uphold the brand's image at all times.\\nRequirements\\nPossess a Bachelor's Degree with a minimum of 2 years experience in Customer Service, Sales, Retail, Fashion, Hospitality, or a related role.\\nExperience working in a bridal shop, fashion house, boutique, luxury retail, or similar environment is an added advantage.\\nStrong sales and customer relationship management skills.\\nExcellent verbal and written communication skills.\\nPleasant, confident, and professional personality.\\nAbility to understand customer needs and recommend suitable products.\\nStrong persuasion, negotiation, and closing skills.\\nAbility to handle demanding customers and resolve complaints professionally.\\nComfortable using WhatsApp, Instagram, and other digital communication platforms for customer engagement.\\nGood organizational and follow-up skills.\\nAbility to work with sales targets and performance expectations.\\nMust be customer-oriented, proactive, and detail-conscious.\\nMust be resident in or around Ikeja, Lagos, or be able to commute conveniently.\\nKey Competencies:\\nCustomer Service Excellence\\nSales & Business Development\\nCommunication Skills\\nLead Conversion & Follow-up\\nRelationship Management\\nNegotiation & Persuasion\\nProduct Knowledge\\nProblem Solving\\nProfessionalism\\nAttention to Detail\", \"datePosted\": \"2026-08-07\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"JV Management Consulting\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Lagos\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-08-21T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> JV Management Consulting<\/p>\n<p><strong>Location:<\/strong> Lagos<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-21<\/p>\n<h3>Job Description<\/h3>\n<p>Job Summary<br \/>Our client, a reputable bridal fashion house in Ikeja, Lagos, is seeking a confident, customer-focused, and sales-driven Customer Service \/ Sales Representative to join their team.<br \/>The ideal candidate will be responsible for creating an exceptional experience for brides and other clients, understanding their needs, recommending suitable bridal products and services, and converting enquiries into sales.<br \/>The successful candidate must be comfortable working with customers, following up on leads, and meeting sales targets in a fast-paced fashion environment.<br \/>Key Responsibilities<br \/>Attend to customers in-store, via phone, WhatsApp, social media, and other communication channels.<br \/>Welcome and professionally engage brides, bridal parties, and other customers.<br \/>Understand customers&#8217; preferences, budgets, styles, and requirements to recommend suitable products.<br \/>Provide detailed information about bridal gowns, accessories, fittings, alterations, and other available services.<br \/>Convert customer enquiries and leads into sales.<br \/>Follow up with prospective customers to close pending sales and appointments.<br \/>Maintain strong relationships with existing and prospective customers.<br \/>Handle customer complaints and enquiries professionally and promptly.<br \/>Coordinate customer appointments, fittings, and follow-up sessions.<br \/>Maintain accurate records of customer enquiries, orders, payments, and follow-ups.<br \/>Work towards achieving assigned sales targets and contributing to overall revenue growth.<br \/>Upsell and cross-sell relevant products and bridal accessories where appropriate.<br \/>Keep customers updated on order status, fittings, alterations, and collection dates.<br \/>Collaborate with the production, styling, and management teams to ensure smooth customer service delivery.<br \/>Maintain a professional appearance and uphold the brand&#8217;s image at all times.<br \/>Requirements<br \/>Possess a Bachelor&#8217;s Degree with a minimum of 2 years experience in Customer Service, Sales, Retail, Fashion, Hospitality, or a related role.<br \/>Experience working in a bridal shop, fashion house, boutique, luxury retail, or similar environment is an added advantage.<br \/>Strong sales and customer relationship management skills.<br \/>Excellent verbal and written communication skills.<br \/>Pleasant, confident, and professional personality.<br \/>Ability to understand customer needs and recommend suitable products.<br \/>Strong persuasion, negotiation, and closing skills.<br \/>Ability to handle demanding customers and resolve complaints professionally.<br \/>Comfortable using WhatsApp, Instagram, and other digital communication platforms for customer engagement.<br \/>Good organizational and follow-up skills.<br \/>Ability to work with sales targets and performance expectations.<br \/>Must be customer-oriented, proactive, and detail-conscious.<br \/>Must be resident in or around Ikeja, Lagos, or be able to commute conveniently.<br \/>Key Competencies:<br \/>Customer Service Excellence<br \/>Sales &#038; Business Development<br \/>Communication Skills<br \/>Lead Conversion &#038; Follow-up<br \/>Relationship Management<br \/>Negotiation &#038; Persuasion<br \/>Product Knowledge<br \/>Problem Solving<br \/>Professionalism<br \/>Attention to Detail<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified candidates should send their CV to: jvmcrecruitment@gmail.com using the job title as the subject of the email.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"mailto:jvmcrecruitment@gmail.com\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-21 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: JV Management Consulting Location: Lagos Job Type: Full Time Apply Before: 2026-08-21 Job Description Job SummaryOur client, a reputable bridal fashion house in Ikeja, Lagos, is seeking a confident, customer-focused, and sales-driven Customer Service \/ Sales Representative to join their team.The ideal candidate will be responsible for creating an exceptional experience for brides and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,21],"tags":[51,18,131,17],"class_list":["post-4062","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lagos","tag-full-time","tag-job-listing","tag-jv-management-consulting","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/4062","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=4062"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/4062\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=4062"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=4062"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=4062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}