{"id":5536,"date":"2026-08-19T11:27:51","date_gmt":"2026-08-19T11:27:51","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/nigeria\/uncategorized\/guest-service-agent\/"},"modified":"2026-08-19T11:27:51","modified_gmt":"2026-08-19T11:27:51","slug":"guest-service-agent","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/nigeria\/jobs\/oyo\/guest-service-agent\/","title":{"rendered":"Guest Service Agent"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Guest Service Agent\", \"description\": \"Welcome guests at arrival, process check-in using the property management system, and communicate room and property details\\nProcess checkouts: review the folio with the guest, resolve billing questions, process final payment, and collect room keys\\nHandle reservation inquiries and booking modifications by phone, email, and walk-in throughout the shift\\nRespond to in-stay guest needs including extra linens, late checkout requests, noise complaints, and maintenance needs\\nCommunicate guest special requests and preferences to the appropriate departments \u2014 housekeeping, F&B, maintenance\\nProcess payment methods including credit cards, advance deposits, loyalty reward redemptions, and corporate billing accounts\\nManage the cash drawer through the shift and complete an accurate balance at shift end\\nCoordinate room inventory with the housekeeping supervisor to ensure accurate room status and assignment accuracy\\nProvide knowledgeable recommendations for local dining, attractions, and transportation options\\nDocument shift activity in the log and prepare a complete handover for the incoming agent or supervisor\", \"datePosted\": \"2026-08-18\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Grand Maridos Hotel\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Oyo\", \"addressCountry\": \"NG\"}}, \"directApply\": true, \"validThrough\": \"2026-08-31T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Grand Maridos Hotel<\/p>\n<p><strong>Location:<\/strong> Oyo<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-31<\/p>\n<h3>Job Description<\/h3>\n<p>Welcome guests at arrival, process check-in using the property management system, and communicate room and property details<br \/>Process checkouts: review the folio with the guest, resolve billing questions, process final payment, and collect room keys<br \/>Handle reservation inquiries and booking modifications by phone, email, and walk-in throughout the shift<br \/>Respond to in-stay guest needs including extra linens, late checkout requests, noise complaints, and maintenance needs<br \/>Communicate guest special requests and preferences to the appropriate departments \u2014 housekeeping, F&#038;B, maintenance<br \/>Process payment methods including credit cards, advance deposits, loyalty reward redemptions, and corporate billing accounts<br \/>Manage the cash drawer through the shift and complete an accurate balance at shift end<br \/>Coordinate room inventory with the housekeeping supervisor to ensure accurate room status and assignment accuracy<br \/>Provide knowledgeable recommendations for local dining, attractions, and transportation options<br \/>Document shift activity in the log and prepare a complete handover for the incoming agent or supervisor<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified candidates should forward their CV to: hr@grandmaridos.com using the position as subject of email.<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"mailto:hr@grandmaridos.com\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-31 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Grand Maridos Hotel Location: Oyo Job Type: Full Time Apply Before: 2026-08-31 Job Description Welcome guests at arrival, process check-in using the property management system, and communicate room and property detailsProcess checkouts: review the folio with the guest, resolve billing questions, process final payment, and collect room keysHandle reservation inquiries and booking modifications by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,238],"tags":[51,1262,18,17],"class_list":["post-5536","post","type-post","status-publish","format-standard","hentry","category-jobs","category-oyo","tag-full-time","tag-grand-maridos-hotel","tag-job-listing","tag-myjobmag"],"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/5536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/comments?post=5536"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/posts\/5536\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/media?parent=5536"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/categories?post=5536"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/nigeria\/wp-json\/wp\/v2\/tags?post=5536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}