Website Outsourced CFO
For ambitious SMEs, Outsourced CFO provides integrity and professional excellence in financial consulting. Succeeding through uncompromising quality and industry thought leadership, our aim is to help clients rethink, automate and scale their companies in the pursuit of business eminence. The finan… read morecial function is at the heart of every business. Sound financial planning and management enables businesses to grow and flourish, while the lack thereof is always a fundamental reason for failure. Being entrepreneurs ourselves, we understand the significant role that finances plays in the success of a business. As new and younger companies cannot afford to appoint an appropriately qualified professional to navigate this facet of their business, but also cannot afford to be without the technical financial skills that one could offer, Outsourced CFO offers the solution – the business services of a passionate OCFO for an amount of hours per month tailored to your needs. 5th Floor Vunani Chambers 33 Church Street Cape Town City Centre Cape Town 8000
Job Description
Outsourced CFO is recruiting a Payroll Manager, who will oversee the operations of the payroll function within the Cloud Accounting Department. This role is responsible for ensuring that client expectations are met or exceeded, team members are effectively trained and upskilled, and the quality of services is maintained to the highest standard.
Job responsibilities will include, among other things:
Client Service
Build and maintain strong client relationships, ensuring satisfaction and retention.
Develop and implement SOPs to document and address client needs effectively.
Oversee the delivery of monthly and annual client deliverables with exceptional quality and timeliness.
Ensure technical oversight and compliance with payroll and tax laws and regulations.
Processing of monthly payroll services for key clients and internal payroll
Team Leadership and Development
Lead, mentor, and manage the payroll team
Design and implement career growth plans and provide continuous professional development opportunities.
Conduct regular performance reviews, offering coaching and constructive feedback.
Ensure processes are in place to build a culture of teamwork and excellence.
Oversee recruitment and onboarding, ensuring the hiring of top talent (“A players”).
Ensure the process for managing and connecting with panel members is running smoothly and in place.
Planning and Administration
Monitor and evaluate monthly budget vs. actuals for accounting PODs, addressing variances.
Develop, document, and enhance operational workflows for optimal efficiency.
Ensure adherence to all SOPs across service offerings.
Collaborate with the finance team to manage retainer and ad-hoc billing processes.
Participate in Cloud Accounting leadership meetings, contributing insights and updates.
Business Development and Client Onboarding
Build and nurture strong relationships with existing clients, ensuring satisfaction, retention, and repeat business.
Actively identify and pursue opportunities to develop new client relationships, contributing to the department’s growth strategy.
Oversee the client scoping and onboarding process to ensure smooth transitions and profitable engagements.
Participate in sales and business development meetings, representing the Cloud Accounting department.
Regularly update and refine ideal client profiles, ensuring the team is aligned with the department’s growth objectives.
Foster a culture of value-driven upselling within the team, equipping them with the skills and processes needed to identify and propose solutions aligned with client needs.
Operational and Resource Management
Monitor team workflow, ensuring resources are allocated effectively to meet deliverables.
Support PODs in planning and scheduling staff, ensuring clarity of roles and goals.
Implement and optimize technology solutions to improve operational efficiency.
Oversee administrative tasks, including client onboarding, offboarding, and internal reporting.
Culture and Values Alignment
Promote and uphold the company’s core values, ensuring alignment across the team.
Foster a culture of collaboration, mutual respect, and continuous improvement.
Actively participate in company events to strengthen team engagement and morale.
Training and Development
Ensure team members complete scheduled training sessions to enhance skills.
Deliver or facilitate training on technical topics and updated deliverables.
Engage with the technical team for guidance on complex tasks, ensuring high-quality outcomes.
Present training initiatives to the Cloud Accounting team as needed
Requirements
The ideal candidate for this position will hold a Payroll Certificate or BCom Accounting Degree & 3 – 5 Years experience managing an cloud payroll practice
Skills, Abilities & Characteristics of the ideal candidate;
Leadership
Flexibility
Teamwork
Dependability
Innovation
Analytical thinking
Emotional self-awareness
Independence
Problem solving
Optimism
Assertiveness
Stress tolerance
Apply via company website ( http://www.outsourcedcfo.co.za ) or
outsourcedcfo.zohorecruit.com