Resourgenix
Are you an experienced Business Analyst looking to bridge the gap between business needs and technology-driven solutions in a dynamic, fast-paced financial services environment?
We’re searching for a Senior Business Analyst to join a collaborative team, with a primary focus on enhancing a national CRM platform used by financial advisers. This hybrid role offers the opportunity to make a measurable impact across strategic technology initiatives while working in a supportive and inclusive environment.
What You’ll Be Doing:
Act as the liaison between business stakeholders and development teams to ensure alignment and clarity.
Assess and validate development requirements before handover to developers.
Participate in pre-development discussions and post-development testing to ensure solutions meet expectations.
Serve as the team’s representative in cross-functional business engagements.
Document platform functionality in a clear and consistent format.
Assist in the preparation and execution of UAT test packs.
Implement and improve processes for collecting and analysing business requirements.
Create prototypes or mock-ups to visualise proposed solutions.
Mentor junior analysts and contribute to team development.
What You’ll Need to Succeed:
BCom / BSc degree or similar qualification.
Minimum of 5 years’ experience as a Business Analyst in the financial services sector.
Experience working with CRM systems, preferably in wealth or financial advisory contexts.
Agile / Scrum proficiency with a strong grasp of the full software development lifecycle.
Excellent communication skills, both technical and non-technical.
Ability to interpret business requirements and convert them into actionable technical specifications.
Leadership or mentoring experience.
Key Competencies:
Strong business acumen and analytical thinking
Effective problem-solving and innovation skills
Project management experience and attention to detail
Negotiation and influencing capabilities
Strong reporting and presentation abilities
Change management and team coaching experience
Apply via company website ( ) or
www.linkedin.com