Website Belmond Mount Nelson Hotel
Set in the vibrant heart of Cape Town, this luxury hotel and spa offers easy access to all that's happening in this dynamic city. Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, the resort offers the perfect combination of leafy tranquility and contem… read moreporary buzz. Belmond Mount Nelson Hotel has long been regarded as one of the city’s top five star hotels. Whether dining on exotic Cape cuisine, soaking up the sun on any of the stunning beaches nearby or getting ready to stroll down fashionable Kloof Street, guests have the ideal central base from which to discover this exhilarating city. AMENITIES Swimming Pool There are two heated outdoor swimming pools, available exclusively for guests staying at the hotel: The Oasis Pool, one of the largest heated pools in South Africa, is ideal for families. Poolside service available from October to April. The Cottage Pool is located in a secluded spot and reserved for over-16s. Poolside service available from November to March. Fitness Centre The fitness centre is equipped with the latest cardiovascular and weight training equipment. A trainer is available for fitness assessments and programmes. Personal training facilities are available to hotel guests and the public. Find out more about our personal training options > Professional tennis, golf and swimming coaches can be arranged on request. For more information call +27 21 483 1904. Signature Boutique Whether you're looking for a memento of your travels or the perfect present, the Signature Boutique has just what you're looking for. Traditional artisan skills combine with contemporary design to present an eclectic collection. From authentic Zulu beadwork to hand stitched embroidery, all items are locally sourced. Hair Salon The locally popular hair salon offers a wide range of services, from cutting and colouring to conditioning and styling. Specialised bridal service and make-up lessons are also available. The Nellie & Nelson Activity Centre A colourful hive of activity, this centre for children aged 3 to 12 offers a range of educational games and toys, big-screen TV, blackboard wall, Nintendo Wii, beanbags and child-friendly furniture. Organised activities, from group games to storytelling, take place throughout the day. Available to non-resident hotel guests at no extra charge when visiting Librisa Spa or any of our restaurants and bars. Teens’ Lounge The lounge is the ideal place for young adults aged 12 to 18 to meet and have fun. Contemporary furniture, Xbox 360 games, a Nintendo Wii, a computer and big-screen TV provide a great entertainment space. Available to non-resident hotel guests at no extra charge when visiting Librisa Spa or any of our restaurants and bars. 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Primary Responsibilities Include:
Providing exceptional and personalized service.
Taking accurate food and beverage orders from guests, ensuring accommodation of special dietary requirements or requests, and providing menu recommendations.
Offering a comprehensive knowledge of menu offerings, including food ingredients, preparation methods, and wine pairings.
Processing guest bills accurately and efficiently, ensuring that charges are properly recorded, and payments are handled securely.
Requirements
What You Bring:
Experience providing exceptional customer service, handling food and beverages, and working in a fast-paced environment.
Friendly and attentive demeanor; ability to answer questions, provide recommendations, and ensure a positive dining experience for guests.
Strong communications skills to interact with guests, take orders accurately and communicate with the kitchen and other staff members.
Apply via company website ( https://www.belmond.com ) or
jobs.workable.com