Website Western Cape Government
The Western Cape Government creates laws for and provides services to the people of the Western Cape. We work closely with the national government and municipalities in the Western Cape to ensure that the citizens of the province have access to the services, facilities and information they need. We … read moreare committed to delivering an open opportunity society for all. You can read more about the Western Cape Government, and you can also contact us if you have any questions or have problems accessing government services, facilities or information. Western Cape Contact Centre The Western Cape Government website is a single point of access to government information and services for citizens of the Western Cape. The website is managed by the Directorate: e-Government for Citizens, which forms part of the Department of the Premier. The directorate also maintains and manages the Western Cape Government intranet, the Western Cape Government Contact Centre (which includes the Call Centre, Presidential Hotline, Walk-in Centre and E-mail Channel) and the Cape Access programme. If you are in Cape Town, you can visit our Walk-in Centre at 9 Wale Street, where you can speak to one of our communication officers for assistance face-to-face, or use the internet and browse through brochures and other helpful information on government services. 9 Wale St, Cape Town City Centre, Cape Town, 8000
Job Purpose
The Department of Infrastructure, Western Cape Government has opportunities for two (2) suitably qualified and competent individuals to investigate rental housing technical and urgent complaints and promote a stable relationship between landlords and tenants in the rental housing sector within the context of integrated and sustainable human settlements.
Minimum Requirements
An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification) in Property Management/Law/Alternative Dispute Resolution Qualification/Public Management related; A minimum of 1 year experience in a rental housing tribunal and/or legal administration and/or property environment or related working environment; A valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
Recommendation
None.
Key Performance Areas
Conduct preliminary investigations, gather, and upload relevant documents to ensure 90 days compliance; Conduct mediations and facilitation of cases; Management of assigned cases; Provide Hearing and Tribunal support.
Competencies
Knowledge of the following: Relevant legislation, policies, regulations, codes, guidelines and standards applicable to the Rental Housing Sector; Public service procedures and property management and maintenance from a rental perspective; Best practices and procedures within the Rental Housing Sector; Skills needed: Proven computer literacy; Legal administration; Planning and organising; Mediation and facilitation; Interpersonal; Conflict management and mediation; Coordinating; Analytical; Problem solving; Written and verbal communication.
go to method of application »
Apply via company website ( https://www.westerncape.gov.za ) or