Website Sandvik
Sandvik is a global industrial group with advanced products and world-leading positions in selected areas – tools for metal cutting, machinery and tools for rock excavation, stainless materials, special alloys, metallic and ceramic resistance materials as well as process systems. Specialties Tools … read morefor metal cutting, machinery and tools for rock excavation, stainless materials, special alloys, and metallic and ceramic resistance materials as well as process systems Sandvik (Pty) Ltd. 64 Jet Park Road Jet Park Boksburg Johannesburg 1462 South Africa
Key Performance Areas
Work independently and direct own activities and use best practices and knowledge of internal and external customer and/or business issues to improve the products and services provided by the Underground Drills Division.
Use in depth knowledge and experience in own discipline and basic knowledge of related disciplines to provide product expertise, support and guidance to sales representatives, resellers and/or internal partners during the sales and/or development process.
Support sales representatives, resellers and/or internal partners during the sales and/or development process to maximize the benefits derived from the organization’s products and/or services.
Support and guide Field Service personnel and our dealer organizations in solving complex problems and/or issues.
Train and direct Technicians in the evaluation and repair of warranty and non-warranty products.
Set work schedules and priorities to achieve customer visits and organizational expectations.
Actively promotes safety, employee involvement, continuous improvement, and cost reduction activities.
Conduct risk assessment and risk management duties on Sandvik Underground equipment when visiting customer sites.
Profile Required
Matric/equivalent qualification
Trade certificate of competence Electrical/Millwright accompanied by apprenticeship contract or apprenticeship portfolio of evidence
Degree/Diploma in Mechanical/Electrical/Mechatronic Engineering would be advantageous
Technical sales support knowledge
At least 3 years sales support and field service experience
Ability to work effectively within and report to a matrix organisation
In depth knowledge and experience on Sandvik Underground Drilling equipment
Exposure and experience in engineering change management processes will be advantageous
English Proficiency
Medically and physically fit to work in a mining environment
Willingness to travel extensively
Valid driver’s license
Apply via company website ( http://home.sandvik ) or
sandvik.wd3.myworkdayjobs.com