Discovery Limited
KEY PURPOSE
The vacancy is for an LMS Administrator responsible for administering the LMS system and providing support to the Discovery Institute of Training. The role involves managing projects, coordinating application upgrades, and improving LMS processes. The candidate will serve as a subject matter expert, providing technical support and resolving functionality issues.
KEY OUTPUTS
All work must be done accurately, comprehensively and to an acceptable quality.
Management: Oversee and manage LMS projects, coordinating with technical staff and vendors to ensure timely upgrades and improvements.
Technical Know-How: Provide expert-level administration and support for the LMS, resolving functionality issues and maintaining vendor relationships.
Reporting and Analytics: Generate, analyse, and present LMS data, ensuring data quality and developing more efficient processes.
Stakeholder Support: Offer advanced support and conflict resolution for LMS users and employees.
Strategic Planning: Develop and implement long-term strategies for LMS growth and integration with other systems.
Training and Development: Design and maintain user how to guides and processes to for LMS users to maximize system utilization.
Security Management: Ensure the LMS complies with data protection regulations and manage security protocols.
Team support: Guide junior LMS administrators, ensure consistent LMS processes and standards, facilitate knowledge-sharing, and assist in onboarding and training new team members.
AI implementation and adoption: Explore AI features to automate tasks and enhance learner engagement.
Engage with the Discovery GenAI Academy and stakeholders to implement tools like Copilot for process efficiency, reporting, and support.
Monitor AI trends in learning tech and suggest improvements for the LMS roadmap.
Experience
2 – 3 years working experience on LMS systems
Intermediate Microsoft Excel Skills
Education
A tertairy education preferably a Degree or Diploma.
Formal Project Management Diploma / Training course – added advantage
Education, Training and Development Certificate or Advanced Certificate – added advantage
Technical Skills or Knowledge
Familiarity with using AI-powered tools to streamline administrative tasks, track training metrics, and enhance reporting accuracy.
Exposure to automation platforms (e.g., Power Automate) to reduce manual workload.
Added advantage : Knowledge of data analytics tools to extract insights from LMS data and performance.
COMPETENCIES
Conflict management skills
Accountability
Tolerance for stress
Sense of urgency
Assertive and driven
Problem solving ability
Good interpersonal skills
Accuracy and attention to detail
Applying expertise and technology
Able to work independently and with a team
Internally motivated
Professionalism regarding time, costs, and deadlines
Good knowledge of current trends, technologies, and a strong ability to apply that expertise in your work
Intrinsic drive to want to learn more and grow within your field
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