Website Spur Corporation
Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town, and listed in the travel and leisure sector of the JSE Ltd. Our Brands Spur Corporation’s eight brands include Spur Steak Ranches, Spur Grill & Go, Panarottis Pizza Pasta, John Dory’s Fish Grill Sush… read morei, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. The group’s brands each have their own distinctive atmosphere and brand positioning, and offer quality and value-for-money meals, while providing customers with an inviting eating experience that is distinctly family-orientated. Spur Group has franchisees trading through over 600 outlets across South Africa, the rest of Africa, Mauritius, Australasia and the Middle East. The Group also directly owns and runs 5 restaurants in South Africa (“retail” restaurants). Spur Corporation also operates a sauce manufacturing facility and manages central procurement for South African franchise outlets.
Key Duties & Responsibilities
POS System Support
Assist with basic POS setup, menu updates, and configuration under supervision
Help monitor system performance and report malfunctions to the POS Manager
Support the rollout of system updates and new features at store level
Data & Transaction Assistance
Verify accuracy of daily sales data entry and transaction records
Assist in compiling basic sales reports for review by management
Flag discrepancies in data flow or recording for resolution
Technical Assistance
Provide first-level support for common POS issues (e.g., printer errors, login problems)
Escalate complex technical problems to the POS Manager or IT team
Help maintain POS hardware (terminals, printers, scanners) in working order
Training & Documentation Support
Shadow the POS Manager to learn system best practices
Assist in preparing user guides and training materials for staff
Support new employee onboarding by demonstrating basic POS functions
Administrative Tasks
Maintain logs of system issues and resolutions
Organize POS-related documentation (manuals, update records)
Coordinate with vendors for equipment servicing (as directed)
Requirements
Qualifications & Skills
Education: Matric certificate, IT Diploma or degree advantageous
Experience: No prior POS experience required (retail/hospitality background a plus)
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