Website Ignition Group
The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose – to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify the… read morem, making life easier for consumers, and business more efficient for our partners. Ignition, a central business vertical to the Ignition Group, was founded in 2002, by brothers Sean and Donovan Bergsma. Ignition Group, now one of Africa’s largest investors in technology, media, telecommunications and financial services sectors, provides a platform for sustainability and success. With a staff complement of nearly 3 000 people, we have a team of experts in the fields of IT, Finance, Marketing, Human Resources, Sales, Development, Compliance, Customer Care, Training and Support. Ignition Group has built a sound infrastructure to support a number of business verticals within the Group, allowing the business verticals to swiftly develop, innovate, adapt and support our Business Partners and strategies. Quadrant 4, Centenary Building, 30 Meridian Drive, Umhlanga, Durban
Description
Understand selected products and services available to identified client segments.
Meeting all KPI’s targets.
Foster open communication through active listening.
Ensure accuracy in all capturing activities.
Address questions from clients.
Explain selected policy or product features.
Effectively manage available the leads to maximize success rates.
Ensure that all communication to customers is within agreed standards.
Maintain strict confidentiality at all times and adhere to legislation and service guidelines.
Sales and customer services objection handling.
Must be skilled in client servicing and closing of prospective sales.
Requirements
MUST HAVE SHORT TERM EXPERIENCE
Matric / Grade 12 (Essential)
Outbound call centre sales and Objection handling experience (minimum 6 months)
Insurance policy servicing (advantageous)
Insurance experience (advantageous)
Criminal and credit clear (Essential)
Computer literacy (Essential)
Proficient in MS Word, Email and good typing speed (Essential)
Apply via company website ( http://www.ignitiongroup.co.za/ ) or
.mcidirecthire.com