I.T Support Technician

  • Full Time
  • Gauteng
  • Applications have closed

Website Kagiso Media

Kagiso Media is the largest black-owned media corporation in South Africa. Its primary assets include: Knowledge Factory East Coast Radio Jacaranda FM JUTA publishing

IT Systems

Provide desktop support, maintain, and develop Jacaranda FM’s IT systems and infrastructure.
Install, maintain, and upgrade workstations to ensure optimal performance.
Perform regular data backups and implement recovery procedures to safeguard information. 
Manage Microsoft 365, Azure, and Mimecast user accounts, including mailbox configurations.
Configure and maintain NAS storage systems to support data storage needs.
Maintain an accurate inventory of IT assets and manage technical consumables.
Monitor and manage internet and data security to protect organisational resources.

 Broadcasting 

Provide first-line technical support for broadcast studios and reduce transmission downtime.
Maintain and support broadcasting systems (RCS, NewsBoss).
Assist with live studio operations, recordings, and podcast sessions.
Update Standard Operating Procedures documentation and support business continuity testing.
Offer Standby support for HQ and satellite studios. 

Facility Management 

Support general building, security, and maintenance functions.
Assist in managing service provider relationships ( e.g., Sentech, Telkom, Neotel, Zenprop).
Maintain supplier database and support BEE compliance.
Assist with technical maintenance, studio upkeep, and infrastructure upgrades.
Help manage PBX systems, access control, and security cameras.
Contribute to the development of a fault management system.

 General

Participates as a member of the technical team.
Contributes positively to the technical team and station.
Execute any tasks that may reasonably be expected.
Assist with loading of invoices onto procurement portal.

Requirements

Post Matric qualification, with relevant technical course
Heavy duty driving license

 SKILLS & EXPERIENCE

M365, Azure user admin, Networking, Apple Mac OS and MS Windows experience.
Familiarity with Mimecast and cloud backup services.
Service Oriented knowledge.
Knowledge of RCS, NewsBoss will be a bonus.
Experience in Transmission, broadcasting and linking technologies.

Apply via company website ( N / A ) or

kagisomedia.mcidirecthire.com

 

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