Community Engagement Coordinator

  • Full Time
  • Western Cape
  • Applications have closed

Website OneDayOnly.co.za

what's OneDayOnly? We're your new best friend! We get hold of a product, slash its price and then offer it to you for OneDayOnly. You've got 24 hours to take advantage of our generosity and then the deal is gone forever. Sad, but true. Not only are we generous but we're also slightly psychic and kn… read moreow that you're about to ask what products we sell. We offer products from a range of electronics, gadgets, cosmetics and sport and lifestyle items at the lowest price you will find in South Africa. And no, we don't care if you bought something similar at the traffic lights for a lower price. That doesn't count and you know it. Is it an impulse buy site? Certainly not. You've got 24 hours to think it over and since you make less rational decisions in five seconds, we're giving you plenty of time. Careful though, if you want the product badly, chances are so does the rest of the nation so make it snappy and shove that beauty into your trolley pronto. How do we do it you ask? We have busy little buyers who are working daily with international brands to bring you the lowest possible offer price. Isn't that sweet? We think so. how does this work? Simple: We offer a few great ways to stay up to date. First and foremost there's our email newsletter. It's the full experience with one difference: you don't have to visit our website. Sign up and forget about it. Until tomorrow morning when you'll get our first email. You'll find the subscription form at the left of most pages. Don't want to receive our daily email? Fine. Surely (don't call me Shirley) you're on Facebook? Well, become a fan and stay up to date! Follow us on Twitter! You'll get daily updates and be amongst the first to hear about our insane deals. Oh! Don't forget to spread the word! South Africa

Responsibilities:

Manage community engagement on social media portals such as; Instagram, LinkedIn, TikTok, Facebook, X and others.
Active monitoring of social campaigns and adjusting tactics to improve community engagement.
Setting and implementing social media and communication campaigns to align with marketing strategies.
Responding to comments, direct messages and customer queries in a timely manner
Monitor and report on trends in the community engagement space.
Work closely with the Brand Manager, Brand Coordinator and Social Media Manager to achieve a healthy and sustainable relationship with customers of OneDayOnly.
Analyze web traffic and relevant community metrics
Develop and implement traffic plans to ensure the timely and accurate delivery of content
Coordinate with internal teams to develop and execute effective traffic plans
Monitor and analyze content delivery performance and make necessary adjustments
Develop and maintain relationships with content delivery partners
Monitor and ensure compliance with industry standards and regulations
Troubleshoot and resolve any issues as needed
Prepare and maintain detailed reports on content delivery performance
Additional assistance in managing the social media pages and community management of a small business
Must have strong video content creation skills and be comfortable appearing on camera as part of brand storytelling and community engagement

Requirements, Skills, & Qualifications:

2-3 years of experience in Community Engagement or strong Customer Service background.
Knowledge of marketing trends and techniques
Social Media Experience Advantageous
Proficiency in the Google workspace suite
Ability to multitask and juggle several responsibilities simultaneously
Excellent organizational skills and good attention to detail
Extensive understanding of fostering diverse communities and building strong relationships
Excellent communication skills
Good understanding of problem solving and thinking quickly on your feet.
Accurate reporting skills
Problem-solving skills

Apply via company website ( https://www.onedayonly.co.za ) or

www.linkedin.com

 

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