Website Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea… read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership. Barloworld Equipment Electron Ave, Isando, Gauteng, 1600
Key Output
Accurately capture relevant data from external and internal customers
Resolve internal and external customer queries
Maintain relevant administrative environment
Open work orders and order parts
Close work orders on job completion
Timesheet capturing
Assist with WIP
Provide administrative support to service operation
Achieve cost centre financial target and KPIs
Effectively control cost centre expenses
Initiate job reversals
Provide guidance and advise on documentation for customers (Service reports, quotations and invoices)
Follow up with external and internal customers on incomplete data
Accurately perform relevant process steps
Qualification, Experience and Competencies
Grade 12.
Service Admin experience – minimum 3 years
Post matric qualification – added advantage
An understanding of relevant processes & KPI’s
Computer literate – MS Office
Be able to work on CRM, AMT, SIS & SAP
A technical background and Super-user experience
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Apply via company website ( http://www.barloworld-equipment.com ) or