Website SC Johnson
We've been making trusted household brands for more than a century. From the products we create to the planet we share, we're working toward a cleaner, healthier, better home for families everywhere. Started in 1886 as a parquet flooring company, SC Johnson is one of the world’s leading makers of… read more household products like Pledge®, OFF®, Mr. Muscle® and Glade®. We’ve also established a decades-long legacy of environmental responsibility, community leadership and providing great places to work 192 Smit St, Johannesburg, 2170, South Africa
Overview
To take the lead role in developing the Shoprite account to deliver on business objectives for both SC Johnson and Shoprite, will be expected to play a strategic role, by dealing with National & regional buyers; DC role players; maintain and grow relationships across all levels of engagement.
Responsibilities:
Financial:
Achieve agreed volume/net sales/gross profit targets.
Timeous execution on price increases.
Effectively manage trade spend – business mandate.
Ensure Proper financial controls are implemented and adhered to within your account.
Planning And Reporting:
Accountable for the development and implementation of customer business plans (Joint Business Planning)
Accountable for account forecast accuracy
Tracking key account metrics, sales performance, and market trends. Prepare regular reports and presentations for management summarizing account activities, sales results, and opportunities for growth.
Customer Relationship
Ensure meeting with regional buyers at least once a month and national category manager at least once a quarter.
Ensure Top to Top meeting with head buyers at least twice a year.
Drive category development agenda with the customer through our category team.
Ensure insight driven business reviews are presented during customers in meeting.
Internally: To work closely with the Customer Marketing team to ensure delivery of best practice POP initiatives – FOCO’s
Trading Terms
Lead the annual trading terms discussion with the head buyer
Prepare annual trade spend investment proposal for business approval.
Conduct ROI analysis on all investment (mindset to Maximize ROI)
Administration
Serve as the primary point of contact for customers providing technical support and resolving any issues that arise.
Keep record of all contact reports when engaging with the customer
Ensure that all relevant information is filed correctly and easily accessible e.g. Promo contract reports.
Ensure business commercial trackers are populated with your customer details e.g. promotional tracker.
Active involvement on logistical supply chain processes to ensure on time delivery is achieved.
Ensure trade spend tracker is up to date with claims.
Execution
Manage shelf health though Everyday Great Execution principle as per the Category Team strategy.
Achieve all new product launches, landing the new line with the customers as per the business launch dates.
Communicate and track agreed promotional activities with the customer and field Ops and ensure adherence.
Continuous engagement with Field Operations with the interest of your own customer – Biweekly
Actively engage the agents to ensure that our products are effectively distributed and merchandised to improve forward share and achieve MHSKU strategy.
Data
Gain a deep understanding of the customers’ business, industry, goals, and challenges. Use this understanding to anticipate customer needs and provide solutions that align with their objectives.
Conduct competitive analysis to understand market trends, identify opportunities, and differentiate our products
Use customer data solution for strategy planning both internally and externally (Rex Data)
Experience you’ll bring:
Appropriate Degree/ Diploma in Marketing/ Business management or extensive experience in a Key Account management.
5 – 10 Years’ FMCG Key Accounts experience.
Proficiency in MS Office and customer data systems.
Strong experience in Negotiating National Trading Terms
More than 3 years’ experience in managing the Shoprite national account.
Advanced knowledge of Shoprite processes
Behaviours you’ll need:
Excellent analytical and problem-solving skills
Strong communicator and team worker
Adaptability
Drive for results
Values others, and cultures
Self-starter and Acts with integrity
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Apply via company website ( http://www.scjohnson.com ) or