Website L'Oréal
The world leader in beauty, present in 150 countries on five continents. Our 34 international brands include Kiehls, Lancme, Giorgio Armani Beauty, Yves Saint Laurent Beaut, Ralph Lauren, Clarisonic, Maybelline New York, Essie, Krastase, Biotherm, Shu Uemura, Viktor&Rolf, Maison Martin Margie… read morela, Urban Decay, Redken, Vichy, La Roche-Posay, Diesel, Garnier, LOral Paris, and more. For more than a century, LOral has devoted itself solely to one business: beauty. The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires. If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty.
A Day in the Life
As a Senior Key Account Manager in our Consumer Products Division, you will be instrumental in shaping the future of our brands within South Africa. You will cultivate strategic partnerships with key retail accounts, becoming a trusted advisor who understands their business and delivers L’Oréal’s innovative beauty solutions to a diverse market.
Key Responsibilities:
Strategic Account Management: Cultivate and deepen relationships with key retail accounts across South Africa, serving as their primary contact for L’Oréal’s Consumer Products Division.
Business Development: Develop and implement innovative joint business plans (JBPs) with key accounts, maximizing brand presence, driving sales growth, and enhancing market share within the dynamic South African retail landscape.
Negotiation & Commercial Agreements: Lead complex negotiations with key accounts, securing advantageous terms and fostering mutually beneficial partnerships.
Retail Activation & Category Management Expertise: Collaborate with key retailers to develop and execute effective category strategies, promotions, and in-store activations that resonate with the South African consumer.
Market Analysis & Insights: Conduct thorough market research and analysis, identifying growth opportunities and potential challenges within the South African and Sub-Saharan African markets.
Collaboration & Communication: Work seamlessly with internal L’Oréal teams (Marketing, Supply Chain, Finance) to ensure alignment and deliver a consistent brand experience across all channels.
Technical & Professional Competencies Required:
Deep Understanding of South African Retail Landscape: Proven experience navigating the nuances of the South African retail market, with a strong understanding of local consumer preferences and buying behaviours.
Strong Commercial Acumen: A solid grasp of P&L principles, sales drivers, and the ability to develop strategic account plans that align with L’Oréal’s overall business objectives.
Exceptional Relationship Building & Influencing Skills: Proven ability to build rapport and trust with key stakeholders at all levels within retail organizations.
Analytical & Data-Driven Decision Making: Highly analytical with the ability to interpret data, identify trends, and develop actionable strategies to optimize performance.
Results-Oriented & Proactive: A passion for exceeding targets, driving growth, and proactively identifying opportunities to improve business outcomes.
Education, Knowledge & Experience:
Bachelor’s degree in Business, Marketing, or related field.
Minimum of 5 years’ experience in Key Account Management, with a focus on the South African retail market, ideally within the FMCG or beauty industry.
Proven track record of successfully managing and growing key accounts.
Strong proficiency in Microsoft Excel, including data analysis and reporting.
Experience with SAP or similar ERP systems is highly desirable.
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