Learning and Change Co-Ordinator (Cape Town) HR Officer (Cape Town) Guest Relations Manager (Cape Town) HR Graduate (Sun City) Resort Night Manager (Sun City) Learning and Change Co-Ordinator (Cape Town)

  • Full Time
  • Western Cape
  • Applications have closed

Website Sun International

The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well loc… read moreated casinos, and some of the world’s premier resorts. Our destinations offer experiential luxury, enduring quality and incredible adventure, supported by an authentic dedication to personal service. Today, Sun International is one of Africa’s largest tourism, leisure and gaming groups and operates or has an interest in a total of 18 resorts, luxury hotels and casinos. Our entry into Latin America began in Chile in 2008 and has been a success story for the Group, giving us the track record and confidence to look for more opportunities that offer gaming opportunities in the region. Sun International’s Latin American portfolio (Monticello Grand Casino in Chile, the Ocean Club Casino in Panama and the Sun Nao Casino in Colombia) has now been merged with the casino and hotel portfolio of Chile-based leader in the gaming and entertainment industry, Dreams SA, making it the largest gaming company in Latin America with operations in Chile, Peru, Colombia and Panama. Our approach has been to differentiate our hotels, resorts and casinos in architecture, service, experience, location and the mix of entertainment and activities. Creating lasting memories for our guests and customers is a core part of our DNA. We’ve created some the world’s most iconic hotels from The Palace of The Lost City at Sun City to The Table Bay Hotel in Cape Town. The creative architecture of these properties and the blending of their designs with their local environment make each property unique. We are committed to the development of all our employees and we make sure that equal opportunities and economic empowerment form the backbone of our human resource practices. 6 Sandown Valley Crescent, Sandton Gauteng, South Africa

Description
Job Purpose

The Learning & Change Co-ordinator is responsible for providing transactional and administrative support to the unit’s learning and change function including the updating of the learning management system, planning for learning programmes and course administration, to ensure seamless and consistent delivery of the function’s services to all clients and stakeholders.
The role will also be responsible for administration related to Occupationally-directed and leadership development training, learnership and skills programs; as well as bursary administration processes, in line with Company standards and legislation.

Key Performance Areas

Be the first point of contact for all transactional learning and change-related queries at the unit
Maintains learning and development event records by recording course codes, calendars, process event names, logistical information, attendance registers
Administer learning-related documentation for the creation of new programme requests; and the amendment of existing programme requests
Update the learning management system with programme information related to bursary applications; study assistance loans; management development programmes and learning initiatives and programmes, ensuring all data is accurate and complies with audit requirements
Identify, classify, maintain and protect Learning, Change and Development related files, documentation and sensitive information consistent with record handling and audit requirements
Coordinate the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
Support the preparation of mandatory plans and reports, by capturing and / or conducting internal audits of data to ensure data is clean for submission
Monitor and track nominations for learning and development programmes, highlighting any challenges, lack of nominations and non-attendance to management for resolution
Compile a tracking system for monitoring bursary applications and study assistance loans, and results
Provide administrative support for the processing of learnerships
Co-ordinate special / small change and learning projects as allocated by Management
Work with internal and external stakeholders to track documentation and contracts for professionals to support various learning and development projects and processes
Support the team in the development of change communication templates, posters, content, etc as is required
Participate in compiling presentations with regards change including compiling of data analytics and reporting 
Monitor progress of learning programmes and track volumes of costs and payment of fees against a pre-defined budget to ensure costs are aligned with agreed contract terms and there is no disruption to projects / progress
Send out meeting/event invitations in advance (within reasonable time period to accommodate delegates)
Book venues and logistics according to learning and / or change programme needs/requirements – number of people, equipment, times, access to floor, accessibility, refreshments, and time frames
Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
Arrange catering in line with RSVP’s and dietary requirements of the attendees
Communicate details and logistics to attendees in advance of the event happening
Provide administrative support and respond to queries received by the Learning and Development department (including responding to e-mails, mail and telephone enquiries), escalating or redirecting any issues identified
Minute meetings and communications to stakeholders
Allocate and reconcile supplier invoices correctly and resolve all queries and track against skills development targets
Update electronic repositories and shared folders with templates and support documentation around the various processes
Liaise with travel service providers to co-ordinate travel, car and accommodation arrangements for the Learning & Change team
Arrange accommodation and travel logistics for relevant learning stakeholders and service providers
Facilitate and track the onboarding process for the unit

Requirements
Education

Grade 12
Studying towards a 2-Year tertiary qualification in learning and / or ODETDP

Experience

3 years in an administrative function
Exposure in the areas of learning and development will be an advantage

Skills and Knowledge

Skills Development legislation, BBBEE regulations on SD
Project Co-ordination
Computer Literacy (MS Office / Peoplesoft)
IFS (Purchase requisitions)
Written and verbal communication skills
Professionalism & integrity
Learning needs analyses
Business Acumen
Financial Acumen and numerical skills
Skills Development Reporting writing

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Apply via company website ( https://www.suninternational.com/ ) or

 

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