Website Postbank (SOC) Ltd
Postbank is a bank by South Africans for South Africans and like all the other renowned commercial banks in the South African market, Postbank is all about serving the South African citizens and creating lasting value. The Bank’s core function is to provide cost-effective financial services to So… read moreuth Africans. It views itself as a banking and financial services provider that is orientated on the needs of the South African people and protecting their funds. MANDATE Postbank’s mandate of financial inclusion entails provision of the following services to all South African citizens: Grow savings Improve welfare Create a safe transacting environment; and Improve financial literacy
Job Responsibilities
Strategic Leadership and Product Development
Lead the end-to-end lifecycle management of VAS and insurance product propositions, from ideation through to market launch and ongoing optimization.
Develop and execute winning product and VAS strategies that align with Postbank’s retail and insurance business goals.
Identify market trends, customer needs, and competitive landscape to innovate and enhance product offerings.
Collaborate with cross-functional teams including marketing, sales, underwriting, actuarial, technology, and operations to ensure successful product delivery and adoption.
Manage relationships with external partners and vendors to integrate and optimize value-added services and insurance products.
Commercial and Financial Management
Oversee pricing strategies, profitability, and revenue management for VAS and insurance product lines.
Conduct competitive analysis and benchmarking to maintain market-leading propositions.
Monitor product performance metrics and implement revenue assurance practices to minimize income leakage.
Prepare and present business cases for new propositions and enhancements to senior management and stakeholders.
Value Proposition Design and Customer Experience
Design unique and differentiated value propositions that address customer pain points and deliver measurable value.
Use customer insights and market research to continuously refine product features and benefits.
Ensure customer-centricity in product design, focusing on improving customer experience, process efficiency, and turnaround times.
Lead marketing campaigns and communication strategies to promote VAS and insurance propositions effectively.
Regulatory Compliance and Risk Management
Ensure all VAS and insurance products comply with relevant regulatory requirements and industry best practices.
Work closely with legal and compliance teams to mitigate risks associated with product offerings.
Ensure a robust risk management and compliance model for the insurance business across client segments according to local regulations and internal policies
Ensure active monitoring and maintenance of risk management policies and controls / standards
Ensure all insurance-related staff and activities are compliant with local and Group policies / standards / controls
Responsible for any necessary reporting as required by local country insurance authorities and regulators. Group Insurance must be informed of all external communications to regulators
Role Requirements:
Qualifications:
Bachelor’s degree in Business, Finance, Insurance, or a related field; advanced degree or MBA preferred
Experience:
Extensive experience (typically 8+ years) in product management, value-added services, or insurance product development within the banking or financial services sector.
Experience managing cross-functional teams and external vendor relationships.
Candidates having experience in Insurance business especially in Banking Industry would be preferred
5-8 years’ experience in Insurance business especially in Banking or Financial Services Industries would be preferred
Leadership roles, with strong experience in sales and business management, as well as product development.
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Apply via company website ( N / A ) or
www.postbank.co.za