SITA SOC (Ltd)
Key Responsibility Area
Support the department in developing and implementing strategies and roadmaps (from a Application Training perspective) to ensure a comprehensive and integrated function.
Participate in the development, implementation and evaluation of governance mechanisms for Application Training and monitor the adherence thereto so as to deliver quality products in a controlled environment.
Manage the design, development, maintenance and evaluation of solution training material and online reference.
Develop and execute stakeholder relationship management plans to enable effective management and improvement of stakeholder relationships.
Ensure that resources are kept abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management so as to ensure that innovation and improved productivity.
Ensure effective management of resources (i.e. budget/finances, asset) within the Unit.
Ensure effective Human Capital Management (Leadership).
Qualifications and Experience
Minimum: 3 year National Diploma / Degree in an ICT related field (Computer Science, Information Systems, Technology and Engineering) – at least NQF level 6 or a verified / certified alternative ICT equivalent @ NQF Level 6.
Experience: 8 – 9 years’ experience in the application/IT training environment, including the planning, development, implementation, maintenance and quality assurance of training solutions. A minimum of 7 years management experience in an application/IT training environment.
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