Website Radisson Hotel Group
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters. Radisson Hotel Group portfolio includes Radisson Collection… read more, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel, brought together under one commercial umbrella brand Radisson Hotels. Radisson Rewards is our global rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers exceptional loyalty benefits for our guests, meeting planners, travel agents and business partners. Radisson Meetings places its guests and their needs at the heart of its offer and treats every meeting or event as more than just a date on the calendar. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and our signature Yes I Can! service spirit and being uniquely 100% Carbon Neutral. More than 100,000 team members work at Radisson Hotel Group and at the hotels licensed to operate in its systems. For more information, visit radissonhotels.com.
Job Description
We are currently seeking a Building & Engineering Head of Department Lead Fixer akaChief Engineer to join our vibrant team. At Radisson Red Rosebank, Johannesburg, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As a Building & Engineering Head of Department and Chief Engineer you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests.
Ensures the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
Develops and implements plans where property maintenance initiatives & hotel targets are achieved.
Leads and manages the maintenance team, fostering a culture of growth, development and performance within the department.
Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
Builds and maintains effective working relationships with all key stakeholders.
Establishes and delivers an effective planned preventative maintenance programme to address maintenance and environmental and conservation matters.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Qualifications
Trade certificate
Proven experience in property maintenance with strong problem solving capabilities
Excellent leadership skills with a hands-on approach and lead-by-example work style
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice and recommendations
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