Website Visa
Advancing the Olympic Spirit Sport unites people, communities and nations. It enriches people’s lives and creates economic development opportunities. In today’s world, where brand and trust mean so much, the Olympic Games reflect those equities found at Visa – worldwide acceptance, reliability, … read moreversatility and leadership. Sponsoring the Olympic Games makes good business sense for Visa and our clients. Impacting Lives Sponsorships, like Visa’s commitment and support to the Olympic Movement, National Olympic Committees and national teams, have helped ensure the continued success of the Olympic Games. Visa has provided direct economic support to stage the Games themselves and provided untold direct support to thousands of Olympic athletes through support of National Olympic Committees. Additionally, Visa supports Olympic teams and individual athletes through its global Team Visa program, providing financial support, life-skills training and valuable marketing exposure in pursuit of their Olympic Dreams. Building Business, Uniting the World Financial institutions and merchants benefit greatly from Visa’s Olympic Games marketing platform, which they use to connect with cardholders on a level that goes beyond commerce. During the Beijing 2008 Olympic Games, 573 financial institutions and 491 merchant partners around the world participated directly in Visa Olympic Games promotional programs. Visa was the first sponsor to mount destination marketing programs linked to an Olympic Games host city. For the Vancouver 2010 Olympic Winter Games, Visa partnered with Tourism Vancouver and Tourism Whistler to promote both domestic and international travel to these beautiful destinations. Payments at the Games At every Olympic Games, Visa is responsible for creating and managing the entire payment system infrastructure across all Olympic venues, including hundreds of point-of-sale acceptance devices and a dedicated ATM network at competition and non-competition venues, including the Main Press Centre, the International Broadcast Centre and the Olympic and Paralympic Village. As a service to its cardholders at the Olympic Games, Visa provides multilingual emergency services and general assistance for cardholders.
Job Description
The RaIS Managed Service Consultant will help Visa clients manage the risk of accepting payments online. This will include analyzing order data to identify emerging fraud trends, developing strategies to mitigate these trends, and working closely with Visa’s clients to implement these strategies using a combination of Visa and industry tools.
Essential Functions and Responsibilities
Consulting Expertise
Drives client acceptance by leveraging relationships and strategies that align with RaIS Managed Services goals, automation, and retention objectives
Regularly discusses and pursues client goals, demonstrating an understanding in clients’ evolving business strategies
Continually builds rapport with clients and the Visa account teams to promote retention and stay ahead of competitive risk
Anticipates fluctuations and proactively identifies anomalies with business relationships
Is an early adopter of complementary Visa products and offerings and is proactive in learning how to leverage updates and enhancements for Visa and client success
Advocates productively on behalf of the client about product feedback and enhancement requests
Analysis
Uses Business Intelligence tools to continually highlight client return on investment, aligning acceptance and fraud KPIs with RaIS Managed Services objectives
Efficiently adheres to clients’ contractual reporting requirements
Contributes to the continual enhancement of analytical tools
Works with BI team to enhance current and future reporting capabilities
Solutions Delivery
Optimizes client acceptance through increased automation, the use of machine-learning models, efficient use of manual review, and reduced reliance on rules
Maintains working knowledge of Visa and partner integrations, order and technical flow, and support resources
Participates in projects and events that advance RaIS Managed Services and Visa success
Identifies and influences clients and internal business partners to explore RaIS Managed Services and complementary Visa product offerings
Remains proficient in Visa and partner integrations, order and technical flow, and support resources
Understands how client strategies and risk configurations potentially impact Visa revenue
Evangelizes the value of RaIS and Managed Services by participating in pre-sale and proof of concept engagements
Embodies industry best practices
Manages projects or processes and provides guidance to colleagues
Communication and Presentation Skills
Communicates independently, professionally, succinctly, and with relevance based on audience and topic
Collaborates consistently with internal partners on the status of portfolio
Shares efficiencies and best practices with colleagues
Provides appropriate detail and can confidently communicate at the executive level
Influences others within RaIS Managed Services regarding practices, procedures, and policies
Industry Knowledge
Builds industry knowledge through internal and external resources
Proactively discusses industry trends and innovations and educates clients on the basics of how payment ecosystems work
Understands regional risk regulations
Remains current on global competitive landscape
Confidently consults clients on how payment ecosystems work
Uses knowledge of competitive landscape to shape solutions delivery
Reporting Relationships and Interactions
This role reports to the CEMEA RaIS Managed Service Director/Sr. Manager
This individual will be expected to interact effectively with direct line management and others at a similar level.
Financial and Organizational Scope
This role is an individual contributor executing Visa’s business strategy in region (CEMEA), ensuring that Visa clients (merchants, partners, issuers, and acquirers) can transact confidently using Visa products, working within a global Managed Services team, all working as individual contributors supporting clients in their respective regions.
No responsibility for a budget or cost center.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Relevant work experience:
Practical experience in rule optimization within a risk management role with an Issuer, Merchant, or Acquirer is essential.
Collaborating on and with enterprise-wide products, projects, and programs
Deriving insights and action items through analysis
Providing Solutions Delivery/professional services
Proficiency in Microsoft 365 (Office)
Exceptional presentation, consultative, and communication skills
Apply via company website ( http://www.visa.co.za/za ) or
jobs.smartrecruiters.com