Website Clickatell
Clickatell is a cutting edge technology company and global leader in mobile messaging that enables effortless, personalized, and contextual digital interactions between businesses and their customers. Clickatell was the first company to enable a web to mobile app from any website in the world and, h… read morearnessing over a decade of insight into the complexities of business to consumer communications has seen the company evolve to delivering a host of transformative and advanced communications solutions. Today its suite of products includes Clickatell Touch – the personalized, immediate, and intuitive new digital front office set to transform the customer service industry, and Clickatell Platform – the powerful, fully scalable communication enabler that allows you to SMS-enable any application, website or system. Founded in 2000 by Pieter de Villiers, Danie du Toit, Patrick Lawson and Casper de Villiers, Clickatell is a pioneer of the SMS messaging gateway industry and one of largest providers in the world covering 1000+ networks in 220+ global destinations. Clickatell’s mission has always been clear: to make it easy for businesses to connect with their customers, wherever they are. During its 15 years in the mobile technology industry, it has enabled billions of digital interactions for over 15 000 global brands to secure customer data, improve customer engagement, enable marketing campaigns and ensure transactional notifications. As a trusted technology partner for companies including WhatsApp, Facebook, Visa, McKinsey & Company and IBM, Clickatell is enabling everyone from start-ups to global enterprises to literally change the world. A privately held company backed with funding by international venture capital firms like Sequoia Capital and DAG Ventures, Clickatell is headquartered in Silicon Valley, CA with presences in India and South Africa.
Purpose
As a infrastructure Engineer, you will be accountable for assisting the SysOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy. We are looking for an experienced individual to help us manage and develop our cloud infrastructure. The ideal candidate will have a strong background in system operations, cloud platforms, and a deep understanding of DevOps principles.
We Do The Right Things
Responsibilities of the Role
Be a thought leader with regards to Clickatell’s overall cloud adoption strategy.
Divisional policy and process formulation, strategic planning, resource coordination and operational execution of projects and assisting in procurement process.
Installation/configuration, operation, maintenance, and monitoring of the Clickatell messaging engine hardware, software, and related infrastructure with a focus on high availability, stability and security.
Work closely with software development teams to facilitate smooth integration of applications with cloud infrastructure.
Scripting and coding to automate routine tasks and improve operational efficiency.
Technical research and development to enable continuing innovation within the infrastructure
Provide technical support and troubleshooting for cloud-based infrastructure issues.
Ensuring network, hardware, operating systems, software applications and any related procedures adhere to organizational values, enabling staff, customers, and partners
Technical liaison with enterprise customers and vendors as required Service, maintain, commission, and support global platforms, with a view towards high availability
We Are On A Learning Journey
Requirements of the Role
Related IT qualification / 5+ years in a system administrative position
Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification (preferred)
Cloud certifications (AWS preferred)
Proven experience as a SysOps Engineer or similar role.
Requirements Skills:
Experience in virtualisation and cloud environments such as Amazon Web Services (AWS) or similar.
Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification advantageous
Perl, python, ruby and/or PHP scripting experience advantageous
Containerisation (Docker/Kubernetes) knowledge advantageous
Operating systems, from bare steel to network services
Containerisation (Docker/Kubernetes) knowledge
Use of CD/CI tools (Anisible/Puppet/Terraform) advantageous
Proven experience in and with a large, ISP-type environment and infrastructure advantageous
Monitoring and alerting experience with Open-Source technologies like Icinga/Nagios, Nagvis, Logstash, Elasticsearch, Graphite and Kibana Advantageous
Proven experience in production environments of the below is advantageous:
SAN storage solutions
Software package building and release management with software tools such as Puppet, Chef or Salt
Network/OS clustering
Own transport and driver’s license beneficial in the rare circumstance where emergency onsite support is required at the data centre
Must understand and demonstrate knowledge of:
Networking, from Ethernet to IP
Operating systems, from bare steel to network services
IP networks, including but not limited to working knowledge of DHCP, DNS, SMTP, FTP, HTTP
Minimum of 5 years in a system administrative position
Minimum of 3 years working experience with Unix or derivative
Minimum of 3 years working experience with troubleshooting hardware and/or software
Minimum of 3 years programming or scripting experience (advantageous)
Amazon Web Services and Virtualization technologies such as VMware
Why You Should Join
Perks of the Role
Healthcare, Retirement Fund and Risk benefit company contributions
Quarterly performance incentives
Reimbursable Communication allowances for internet and mobile phone bills
Half-day off on your birthday
5 personal days leave a year, over and above your annual leave
Hybrid/Remote Working
Home office set-up with laptop, monitor, chair and UPS
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Apply via company website ( https://www.clickatell.com ) or