Website MultiChoice
MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-… read moreNet (delivers thematic channels and exclusive content to DStv subscribers) and SuperSport (provides comprehensive coverage of local and global sport). DStv Media Sales (commercial airtime sales and on-air sponsorship), DStv Mobile (mobile television content and services), MWEB (internet service provider), DStv Online (delivering entertainment content and services from the MultiChoice family to customers via breakthrough technologies), Commerce Zone (e-procurement solutions) and Smart Village (gated community services) also form part of the group. MultiChoice's involvement in South Africa goes beyond it's core business. Through its corporate social investment, the company actively participates in social transformation and, through technology, enables individuals and communities to help themselves. 144 Bram Fischer Drive, Randburg, South Africa
Key Performance Objectives
Software Engineering
Provide direction and clarity on all technical aspects of software development.
Oversee the design and development of software applications.
Direct the work of subordinates in delivering high quality application systems and components on time.
Manage the day-to-day software engineering activities of subordinates including development, testing, debugging, maintaining application systems and documentation.
Provide a solid understanding of in-use technologies in high scale environments.
Provide technical leadership to subordinates.
Ensure consistency in adherence to software engineering principles, best practices, and guidelines.
Standardization of technologies, approaches, and architectures across teams in a functional competency according to prescribed architectures to facilitate reuse and mobility of team members, and to increasingly respond better to change.
Drive architectural changes in current and future projects.
Resolve production issues timeously and efficiently by providing technical leadership and ownership across various remediation forums.
Take ownership of key work streams and work packages when called for, by playing the role of “Delivery Owner”.
Support technical operations & integrations work streams including contributing to the activities as called upon by application support teams.
Process Improvement
Manage and maintain documentation related to the day-to-day operations, i.e. Standard Operating Procedures (SOP)
Actively monitor software development & testing and delivery processes and ensure continuous improvement thereof.
Ensure that the correct processes and methodologies are followed consistently.
Build a continuous-improvement culture within software development teams.
Drive engineering initiatives to improve best practices and streamlined software delivery while striving for continuous improvement.
Implement remedial actions where necessary.
Reporting
Provision of timely and accurate reports in accordance with business and management requirements.
Regular cadence reporting to line manager on issues, statuses, and progress and software development initiatives.
Report on status, risk and timelines regarding operational delivery to provide visibility and line of sight.
Report on Software development activities and key performance & delivery metrics of the discipline.
Stakeholder Management
Develop and maintain relationships with key stakeholders across the business
Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives.
Establish and maintain healthy, diverse internal and external relationships and implement remedial actions where required, in the achievement of organisational goals.
Facilitate cross-team initiatives with Product Owners, Project Managers, and other Development teams.
People Management
Define approach for upskilling, coaching, mentoring, and knowledge sharing within the discipline
Care Management in terms of building highly cross functional teams
Drive innovation and innovative thinking
Manage team members, set targets and goals in a functional competency.
Oversee and ensure the training and development of software engineering team.
Manage offshore/external engineering resources.
Plan capacity for effective delivery.
Provide mentorship and inspiration to teams.
Provide regular performance and engagement guidance and feedback to subordinates.
Drive knowledge transfer and cross skilling between team members.
Drive a culture of personal quality and accountability.
Conduct staff meetings, engagement sessions to maintain departmental standards.
Interview and recruit new members of the team.
When required, initiate disciplinary processes for team members with support from HC when required.
Resolve grievances raised by team members.
Develop a high performing team by embedding formal performance management process and informal coaching.
Address poor performance of any team member through the formal Performance Improvement Program and ensure that continued poor performance is appropriately dealt with.
Governance, Risk and Compliance
Ensure compliance to all applicable processes and policies.
Drive remediation of risks, issues and deviations of applicable process and policies.
Qualifications
Bachelor’s Degree (NQF 7 and higher) in Software Engineering, Information Technology, Computer Science or a related technical discipline
Post graduate qualification will be an advantage
Experience
A minimum of 5-8 years’ experience as a Software Developer, with 2-3 years’ experience in a technical leadership position
Proven experience with software architecture principles and the ability to apply them to design scalable and maintainable systems
Experience in monitoring and logging tools such as Grafana, App Dynamics, Splunk, PRTG,
Experience in unit testing and code quality tools such as SonarQube
Experience in conducting effective research as well as the ability to analyse, troubleshoot and modify highly complex software systems independently
Proficient in version control systems like GIT
Proven track record in driving change successfully through a team by demonstrated by successful project completions, adoption of new technologies and process improvements
Experience in agile, DevOps development practises
Experience of working in a high-pressured environment and working to tight deadlines
Technical expertise and a good understanding of the underlying business processes and systems
Experience of working with multiple third-party vendors
Experience in advocating development practices like test-driven development, continuous integration, and continuous deployment
Preferred developments technologies: C#, ASP.NET, HTML, JavaScript, WPF, WCF, Azure DevOps, GIT, REST, JSON, XML, SOAP
Preferred databases technologies: Oracle, SQL Server, NoSQL variants
Preferred Platform technologies: AWS, Azure, VMWare, Windows & Linux Servers
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