Website The Heineken Company
HEINEKEN – the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-te… read morerm brand investment, disciplined sales execution and focused cost management. Through "Brewing a Better World", sustainability is embedded in the business and delivers value for all stakeholders. HEINEKEN has a well-balanced geographic footprint with leadership positions in both developed and developing markets. We employ over 80,000 employees and operate breweries, malteries, cider plants and other production facilities in more than 70 countries. Our most recent information is available on: www.theHEINEKENcompany.com and follow us on Twitter via @HEINEKENCorp.
Key Responsibilities:
Business Partnering:
Drive People service delivery, ensuring timely and effective resolution of employee queries, concerns, and challenges.
Proactively identify People-related challenges and opportunities within the organization, taking decisive action to address them.
Implement initiatives to foster a diverse, inclusive, and high-performance culture.
Contribute to the development and execution of People strategies that support business goals.
Commitment to delivering exceptional People services and enhancing the employee experience.
Analyze People metrics and data to provide insights for strategic decision-making.
Utilize People analytics and data to assess trends, measure People agenda effectiveness, and drive data-driven decisions.
Present data-driven recommendations to improve People initiatives and support business outcomes
Drive the people agenda for the overall business success and to maximize shareholders value, Opco profitability, market share and drive optimum cost efficiencies
Organizational Development:
Work with the departmental heads to design fit for purpose org structures
Develop job profiles and arrange job evaluations as and when necessary
Facilitate rollout of functional & behavioral competencies in area of responsibility
Assist departmental heads to interpret climate survey results and develop action plans
Performance Management:
Coach managers and employees on the use of the performance Management systems
Facilitate objective setting and calibration sessions with departmental plans
Prepare performance trend report and coach managers on the execution of performance improvement initiative
Talent Management:
Work with Line managers to identify future talent needs and prompt the People & Organizational Development team
Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods
Manage the recruitment process to ensure completion of recruitment activities within targeted timelines
Provide guidance to hiring managers on employment equity targets
Prepare regular talent analysis reports
Employee Relations:
Manage Dispute and Grievance procedures
Handle CCMA matters (Conciliation, Arbitrations, reviews, Condonations, Rescission and Mediation
Monitor labour legislation developments and pro-actively identify appropriate strategies to ensure compliance and minimize business risk.
To build and maintain harmonious and excellent relationships in the business.
Education & Experience:
Bachelor’s degree in People, Business, Psychology, or a related field; advanced degree preferred.
10+ years of significant experience in strategic People business partnering with strong Corporate environment experience.
Deep understanding and experience in Learning, Organisational Development & Design, Change Management, Organisational Effectiveness, Talent Management, Diversity, Well-being, Reward.
Sound knowledge of People trends, best practices and procedures as well as appropriate labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, etc.
Good business acumen and successful problem-solving experience leading to lasting employee relations solutions within a business.
Facilitating/ presentation skills
Commitment to delivering exceptional People services and enhancing the employee experience.
Ability to align People initiatives with business goals and contribute to strategic planning.
Advance proficiency in People analytics, data interpretation, and the ability to derive actionable insights from People metrics.
Strong relationship building experience with key stakeholders across departments to understand their needs and challenges.
Act as a trusted advisor, providing guidance on People policies, procedures, and best practices.
Strong computer literacy and technologically savvy in the general office management systems e.g. MS Office, Powerpoint, Excel. Quik learner on People related systems and processes.
Manage a very high pace environment and excellent planning and organizing skills
Maintain a high level of confidentiality and professional demeanor.
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